Email template not showing

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David Rothauser

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May 29, 2025, 10:50:17 PM5/29/25
to NV Form Mule Add-on
Hello,

In the "Templates and send conditions" screen, the Email template field is blank (it usually pre-populates with 'Template 1') and clicking the "Next" button doesn't take me to the next screen. Screenshot below. 

Does anyone have an idea about what might be happening? 

Thanks,
David

First screen looks ok
Screenshot 2025-05-29 at 10.49.13 PM.png

Next screen is where the problem is
Screenshot 2025-05-29 at 10.49.23 PM.png

Kurt

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May 30, 2025, 9:24:42 AM5/30/25
to NV Form Mule Add-on
Hi,

I'm just a user like you. Here is a statement from the main page of the forum:

Form Mule FAQ  See Known bugs and issues in FAQ when you get stuck on step two of the setup.  See the Video explanation.

David Rothauser

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May 30, 2025, 11:13:55 AM5/30/25
to nv-form-m...@googlegroups.com
Thank you so much, Kurt. The case is now closed! It turned out there were double quotes in the header row. I've changed that and now formMule works again. 

David Rothauser


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Joseph Schmidt

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May 30, 2025, 1:41:16 PM5/30/25
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Perfect answer.

Joe Schmidt

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