Time trigger is set, but emails are sending at an earlier time
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Tracy Ballinger
Jan 6, 2022, 8:55:38 PM1/6/22
to NV Form Mule Add-on
I have a Day Timer set for 10 -11 pm, but messages were sent out at 1 and 2 pm today. I do not want the messages to send before the trigger time. I have tried updated the time trigger
Joseph Schmidt
Jan 6, 2022, 9:17:34 PM1/6/22
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Did you check the time settings of the spreadsheet? It is under the File, Settings menu.
On Thu, Jan 6, 2022 at 8:55 PM 'Tracy Ballinger' via NV Form Mule Add-on <nv-form-m...@googlegroups.com> wrote:
I have a Day Timer set for 10 -11 pm, but messages were sent out at 1 and 2 pm today. I do not want the messages to send before the trigger time. I have tried updated the time trigger
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Tracy Ballinger
Jan 7, 2022, 6:10:14 AM1/7/22
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The time settings for the spreadsheet are correctly set.
I am more concerned that it is triggering multiple times per day.
Tracy Ballinger
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Joseph Schmidt
Jan 7, 2022, 9:08:45 AM1/7/22
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Do you have the form trigger set?
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Tracy Ballinger
Jan 7, 2022, 10:01:13 AM1/7/22
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I am attaching a pdf that shows each of the steps I've set up within fromMule.
Also, let me say a big THANK YOU for this product, which has been life-changing, and your excellent support of it. I have really appreciated your quick responses.
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Joseph Schmidt
Jan 7, 2022, 10:17:17 AM1/7/22
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You can thank NewVisions for the product. I just love helping folks as a hobby.
Are both merge jobs running multiple times or just one?
You might try to change the time of the trigger to anything. Close FM and then open and reset the time trigger making sure to click update.
I don't have any FM jobs using a time trigger. I will setup a test and see if it fails for me.
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Tracy Ballinger
Jan 7, 2022, 10:30:02 AM1/7/22
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Then a double thank you to you for taking on my question!
I have removed the email addresses from the output record, but it does show that both triggers run at multiple times.
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Joseph Schmidt
Jan 7, 2022, 11:06:10 AM1/7/22
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Can you send your questions directly to me?
Are you modifying the templates? Are you using the preview option or the same and send option?
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Joseph Schmidt
Jan 7, 2022, 12:55:16 PM1/7/22
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I did a test and it worked for me.
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