Cloud sync limited to maximum of ten files

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Laurence Glazier

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Jun 2, 2013, 8:52:23 AM6/2/13
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I found today that I could not create a new file for cloud synching, being apparently limited to ten files. Is there some way to increase or remove this limit? It is inconvenient to have to combine files into one larger outline to work around it.

On this occasion I was able to delete a file without problem to make room, but it limits my possible use of the product.

Dwight

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Jun 2, 2013, 10:37:23 AM6/2/13
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Hi, Laurence.
Perhaps you will find a better answer than this, but I imagine that you could create a second user ID in the cloud. You could ask the support people if there's any quantity discount.
-Dwight

Laurence Glazier

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Jun 4, 2013, 1:20:26 PM6/4/13
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Thanks Dwight

I suppose that would work but could be expensive if I have numerous files. Somehow I missed this restriction when upgrading my MLO and renewing my subscription to MLO Cloud Sync.

To avoid these issues I have now moved the lists in question to a different cloud-based task management system, leaving a few more complex models in the MLO cloud storage space for the time being (I have almost two years left of subscription).

I always wish, when sync issues arise, that there was a single file format so I could store my data in Dropbox!

Laurence

Lisa Stroyan

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Jun 4, 2013, 6:05:49 PM6/4/13
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Sounds like from the complexity of what you're doing, dropbox would not give you the granularity you need anyway.

Lisa Stroyan, lstr...@gmail.com

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Mark Levison

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Jun 4, 2013, 6:44:04 PM6/4/13
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We hear an appeal for dropbox to do something miraculous every 3-4 mths. I suggest looking in the archives to understand the limitations.

Cheers
Mark
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Dwight

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Jun 4, 2013, 9:15:47 PM6/4/13
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My current understanding might be different from the last time we discussed this. I believe that dropbox is a good idea if:
1. Dropbox is supported on every platform where you run MLO
2. MLO uses a single interchangeable file format across every platform where you run MLO.
3. You only use MLO on one device at a time, and you close it before going to a different device.
4. You never use MLO disconnected, i. e. without Internet access.

Apparently there are many people who use MLO on multiple Windows machines (including various tools for simulated Windows on Apple) where this might be not only feasible but also valuable, such as a person who has MLO installed on Windows machines at home and at work.

If mobile platforms were to use the same file format it would be possible to extend these benefits there as well. However, in my opinion the would be a high risk of users violating the third precondition (one device at a time) and getting into trouble unless some sort of interlock prevented all new logins while any login remains open.
-Dwight

Laurence Glazier

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Jun 6, 2013, 4:39:19 AM6/6/13
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Thanks all for your thoughts.

Laurence


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Laurence Glazier

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Jun 14, 2013, 6:42:04 PM6/14/13
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Actually it turned out that my models were too complex for MLO. Synchronization errors occurred regularly and the problem I was having was not fixed, over some years. In those days I was on Windows PC, so I switched to ListPro whose architecture is based on a portable file structure, which enabled me to run off a single file (I attached the Pocket PC as a remote disk to my PC, and opened the file directly in the Windows application).

When I moved to Android, I had to say goodbye to ListPro, for which Illium did not make an Android version, and so moved back to MLO. But because of the synchronisation issues, I spread and minimise my risk by having several smaller models (which seem less prone to synchronise incorrectly). Because of having more models in use, I have run up against this limit of ten files which can be held in the cloud per account. If I combine my models into fewer, nested outlines, I fear they are more likely to synchronise wrongly. However I will try that, but how easily one can spend more time tweaking the system than doing the tasks it stores. And it will increase synchronisation time,

And I do think it is right that the limit of ten files should be made clear at the point of purchase - I must have missed it somewhere, and would have thought twice, though I think I would still have bought the storage.

m...@grantsmiths.org

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Jun 14, 2013, 9:51:07 PM6/14/13
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I confirmed that when I attempt to create an cloud file within a single subscription, I receive a message “A limit of files to be owned by this user has been reached” and I also confirmed that in the process of signing up with the cloud service and buying a subscription there is no warning or acknowledgement that there is a limit of ten files. I believe that there must be a limit and I think that 10 is as reasonable as any other limit, but I do agree with Laurence that this limit should be acknowledged in the purchase process before the transaction is final.

-Dwight

Laurence Glazier

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Jun 16, 2013, 11:23:58 AM6/16/13
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Thanks Dwight for checking this out.

As I seem to be the only person to have flagged this limit, it seems to be unnecessary. I would prefer it to be based on amount of storage in bytes, rather than the number of files - the standard approach of Google, Microsoft, Evernote and so on.

Any chance of you changing this Andrey? I would like MLO to be my default tool for all lists - including lots of small ones. I have had to consider an alternative setup for small lists comprising Simplenotes, Resophnotes, Notational Velocity and Dropbox, and my preference is to keep everything in the most comprehensive application, MLO. 

david....@gmail.com

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Jun 16, 2013, 11:51:16 AM6/16/13
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Is there any reason why multiple folders within one file is an insufficient approach?

Sent via BlackBerry from T-Mobile

From: Laurence Glazier <laurence...@gmail.com>
Date: Sun, 16 Jun 2013 08:23:58 -0700 (PDT)
Cc: Support, MLO<sup...@mylifeorganized.net>; Andrey Tkachuk (MLO)<for...@mylifeorganized.net>
Subject: Re: [MLO] Cloud sync limited to maximum of ten files
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Laurence Glazier

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Jun 16, 2013, 7:01:01 PM6/16/13
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Technically, all the outlines one ever uses can be contained within one. This is the philosophy of the workflowy.com web service, and the LifeBalance application from PalmPilot days also enforced this. This means, in theory, the limit to ten files is not really a limit.

However, some (including me) like the freedom to set up individual, discrete outline files containing as much or as little as we like.

In the case of MLO, I have experienced synchronization error issues which were not fixed, and these errors occur more often in larger and more complex outlines, so until I have more confidence in MLO synchronization reliability, I like to reduce my risk by using more, but smaller, outlines.

Andrei

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Jun 17, 2013, 6:24:53 PM6/17/13
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Hello Laurence,
I also had some sync problems with my Huawei U8650 android-phone.
The phone is not very performant and it was working very slow (I installed a lot of application+ my MLO tree had about 2000tasks).
I even decided to not use MLO android because of the low speed + from time to time i could see "Lost and found" folders inside on my MLO profile.

3 weeks ago i bought a new phone.It is not a powerful phone, but MLO runs quickly on it. The cloud sync runs ok, without problems. 

Also, in the past i had many problems with different applications due to a bad quality SD Card. When i replace it, all problems dissapeared.
If you have a possibility, test MLO application and sync on another phone.

Good luck !

понедельник, 17 июня 2013 г., 2:01:01 UTC+3 пользователь Laurence Glazier написал:

Laurence Glazier

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Jun 28, 2013, 2:18:07 PM6/28/13
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Thanks Andrei, I have faster equipment than I used to so perhaps sync will work better for me now.

I still would like to be able to use more than ten files though. Maybe I will ask for this directly.

Laurence


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Laurence Glazier

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Aug 9, 2013, 9:55:57 AM8/9/13
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Thanks all for the advice which encouraged me to try again.

I followed suggestions above, and combined outlines into one, and the sync process is working and I am enjoying using the app. However I have not yet tested sync much on outlines with nested todo lists and dependent tasks, where the checkbox status used not to sync reliably for me.

I emailed the developer to query the ten outline limit in cloud storage some weeks ago - I did not get a reply yet. Perhaps he is busy and maybe there are issues in the design which I am unaware of which require this limitation.

I have found a product - not as good - which saves to dropbox, so when my cloud sync subscription runs out year after next I will review things again, but for now I stay with MLO and hope for removal of the limit, and a common file structure between platforms.

L
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