Contact Form Error

[Richard Jackson]

Hi everyone,

I'm getting the following traceback error when I try to submit a form (/contact) - it's been affecting my live site for a while, and here's the error when it's done locally. Any thoughts?

Thanks,

Rich

Environment:

Request Method: POST

Request URL: http://127.0.0.1:8000/contact/

Django Version: 1.8.4

Python Version: 2.7.6

Installed Applications:

(u'mezzanine.boot',

 u'django.contrib.auth',

 u'django.contrib.contenttypes',

 u'django.contrib.redirects',

 u'django.contrib.sessions',

 u'django.contrib.sites',

 u'django.contrib.sitemaps',

 u'vital_theme',

 u'mezzanine.conf',

 u'mezzanine.core',

 u'mezzanine.generic',

 u'mezzanine.pages',

 u'mezzanine.blog',

 u'mezzanine.forms',

 u'mezzanine.galleries',

 u'mezzanine.twitter',

 u'mezzanine.accounts',

 u'debug_toolbar',

 u'filebrowser_safe',

 u'grappelli_safe',

 u'django.contrib.admin',

 u'django.contrib.staticfiles',

 u'django_comments')

Installed Middleware:

(u'django.contrib.sessions.middleware.SessionMiddleware',

 u'django.middleware.common.CommonMiddleware',

 u'django.middleware.csrf.CsrfViewMiddleware',

 u'django.contrib.auth.middleware.AuthenticationMiddleware',

 u'django.contrib.auth.middleware.SessionAuthenticationMiddleware',

 u'django.contrib.messages.middleware.MessageMiddleware',

 u'django.middleware.clickjacking.XFrameOptionsMiddleware',

 u'mezzanine.core.request.CurrentRequestMiddleware',

 u'mezzanine.core.middleware.RedirectFallbackMiddleware',

 u'mezzanine.core.middleware.TemplateForDeviceMiddleware',

 u'mezzanine.core.middleware.TemplateForHostMiddleware',

 u'mezzanine.core.middleware.AdminLoginInterfaceSelectorMiddleware',

 u'mezzanine.core.middleware.SitePermissionMiddleware',

 u'mezzanine.pages.middleware.PageMiddleware',

 u'debug_toolbar.middleware.DebugToolbarMiddleware')

Traceback:

File "/home/majora/.virtualenvs/richardjackson/local/lib/python2.7/site-packages/django/core/handlers/base.py" in get_response

  125.                     response = middleware_method(request, callback, callback_args, callback_kwargs)

File "/home/majora/.virtualenvs/richardjackson/local/lib/python2.7/site-packages/mezzanine/pages/middleware.py" in process_view

  111.             processor_response = processor(request, page)

File "/home/majora/.virtualenvs/richardjackson/local/lib/python2.7/site-packages/mezzanine/forms/page_processors.py" in form_processor

  64.                                attachments=attachments, headers=headers)

File "/home/majora/.virtualenvs/richardjackson/local/lib/python2.7/site-packages/mezzanine/utils/email.py" in send_mail_template

  66.     msg.send(fail_silently=fail_silently)

File "/home/majora/.virtualenvs/richardjackson/local/lib/python2.7/site-packages/django/core/mail/message.py" in send

  303.         return self.get_connection(fail_silently).send_messages([self])

File "/home/majora/.virtualenvs/richardjackson/local/lib/python2.7/site-packages/django/core/mail/backends/smtp.py" in send_messages

  100.             new_conn_created = self.open()

File "/home/majora/.virtualenvs/richardjackson/local/lib/python2.7/site-packages/django/core/mail/backends/smtp.py" in open

  58.             self.connection = connection_class(self.host, self.port, **connection_params)

File "/usr/lib/python2.7/smtplib.py" in __init__

  256.             (code, msg) = self.connect(host, port)

File "/usr/lib/python2.7/smtplib.py" in connect

  316.         self.sock = self._get_socket(host, port, self.timeout)

File "/usr/lib/python2.7/smtplib.py" in _get_socket

  291.         return socket.create_connection((host, port), timeout)

File "/usr/lib/python2.7/socket.py" in create_connection

  571.         raise err

Exception Type: error at /contact/

Exception Value: [Errno 111] Connection refused

[Iain Mac Donald]

On Mon, 13 Feb 2017 01:38:42 -0800 (PST)
Richard Jackson <rjack...@gmail.com> wrote:

> Exception Value: [Errno 111] Connection refused

Can you access the SMTP server?

--

Regards,
Iain.

[Richard Jackson]

Hi Iain,

I'm at work atm but will check as soon as I'm home. What's the best way to test that?

Thanks,

Rich

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[Iain Mac Donald]

On Mon, 13 Feb 2017 12:28:50 +0000
Richard Jackson <rjack...@gmail.com> wrote:

> What's the best way to
> test that?

Python, system utility like mailx or you could communicate directly
using telnet:
https://www.port25.com/how-to-check-an-smtp-connection-with-a-manual-telnet-session-2/

MTAs all have means of test routing too.

I guess you need to set these to something sensible:
SERVER_EMAIL
DEFAULT_FROM_EMAIL

--

Regards,
Iain.

[Richard Jackson]

Much obliged, I'll check these tonight.

Rich

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--

Freelance Composer - Richard Jackson Music

Email: ri...@richardjacksonmusic.com

Site: www.richardjacksonmusic.com

Twitter: @rjmusic87

[Richard Jackson]

I started looking into these and will keep doing so in the next few days. How would SMPT server settings be configured in Django/Mez?

I've also found that the form IS storing the entries correctly but then erroring/not sending out any emails to either the form submitter or any admin. Does this sound like an SMPT issue?

Cheers,

Rich

[Iain Mac Donald]

On Mon, 13 Feb 2017 10:46:53 -0800 (PST)
Richard Jackson <rjack...@gmail.com> wrote:

> I started looking into these and will keep doing so in the next few
> days. How would SMPT server settings be configured in Django/Mez?

https://docs.djangoproject.com/en/1.10/topics/email/

. Does this sound like an SMPT issue?

The very last line of your traceback suggests a connection error (host
port timeout). SMTP not running? Authentication error?

If you haven't explicitly set the SMTP server it probably defaults to
localhost.

--

Regards,
Iain.

[Richard Jackson]

OK thank you - I don't believe anything's been set up explicitly so I'll take a look into it. Really appreciate your time on this.

Rich

--

Regards,
Iain.

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[Melvyn Sopacua]

On Monday 13 February 2017 10:46:53 Richard Jackson wrote:

> I started looking into these and will keep doing so in the next few

> days. How would SMPT server settings be configured in Django/Mez?

 

Not so obvious, but remember "Mezzanine is just Django":

https://docs.djangoproject.com/en/1.10/ref/settings/#email-host

 

--

Melvyn Sopacua

[Richard Jackson]

Hi all,

This has been sorted in the live environment - was actually an issue with how I'd configured my domain's email addresses/mailboxes. The issue still persists in development, though I don't feel this is as pressing a concern!

Thanks for your time and input!

Rich