Re: {Merlin2Users} Send Merlin 2 your activities to Billings not working after deleting slips in Billings

[Vicky Stamatopoulou]

Hi Lars, 

I've opened the SendTo-Billings script and I see it exports the complete project as bex and forwards it to Billings. 

That means, it send it complete to Billings and Billings does the rest.

I don't know Billings well enough, but I see that if I rename the project in Merlin, and select the top most row and call Billings I can again transfer activities to the Billings project. 

Maybe there is an option in Billings you can change, until then you can try renaming the Merlin project for Billings to think it is a new project.

Best regards, Vicky

  

On 15 May 2013, at 17:33, Lars Schröter <osito...@gmail.com> wrote:

I sent my Merlin activities to Billings. I noticed that slips where created for Group- and Sub-Activities. I thought that the Group-Activities are sufficient. I deleted all Slips in Billings in order to export the Group-Activities only. But Merlin was not sending anything to Billings. I also deleted the complete project from Billings and tried to send all activities again to Billings but Merlin does not send the Activities or Billings does not import them.

What can I do to get the Merlin activities to Billings?

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[Vicky Stamatopoulou]

On 15 May 2013, at 20:28, Vicky Stamatopoulou <vi...@projectwizards.net> wrote:

I don't know Billings well enough, but I see that if I rename the project in Merlin, and select the top most row and call Billings I can again transfer activities to the Billings project. 

I meant…

and call again File > Send to > Billings…

Best regards, Vicky

[Lars Schröter]

Sorry for the late answer I forgot about this problem until yesterday as I wanted to export the slips again. Thank you Vicky for pushing me in the right direction. I asked the Billings-Support and here is the answer they sent:

[...]
I remember there was (still is) a bug with importing slips. If you delete them from Billings, you can not import the same slips again in Billings. I am sorry to inform you that this bug wasn't addressed, and we do not have a solution or workaround that we can suggest other than delete those slips from Merlin as well and creating new ones so that you can import them in Billings.
I know it is a lot of work, we apologize for the inconvenience caused to you!

Thanks,
[...]
Marketcircle Customer Service Team

@Vicky: Do you see another workaround to not recreate all slips again? I'll try to clone the project or at least copy the slips to a new Merlin Project - hopefully they get new IDs.

[Vicky Stamatopoulou]

@Vicky: Do you see another workaround to not recreate all slips again? I'll try to clone the project or at least copy the slips to a new Merlin Project - hopefully they get new IDs.

Hmm, if it has to do with the unique ID the tasks have in Merlin it would probably help to clone the project by using Merlin and call File > Save As… and try to transfer from the new project to Billings.

Is it working better?

Best regards, Vicky

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[Ositoblanco]

Hi Vicky,

this works perfect. Thank you very much for helping me.

Best regards,

Lars

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