Application won't open on Mac OS Sierra - error message

[fiora...@gmail.com]

I just downloaded the latest version of JCrypTool for Mac OS and I can't get the application to open.  When I click on the icon, I get the error message:

An error has occured.  

See the log - /Users/ --- /.eclipse/1133968008_macos_cocoa_x86_64/configuration/1497027942988.log

I've looked for the log and can't find anything wrong.  I've got Java running on my machine, is there something I missed?  Thanks.

[Dominik Schadow]

Hi, What Java version are you using? You can figure that out by typing "java -version" in the terminal. 

The JCrypTool log is located in ~/Documents/.jcryptool/.metadata in the .log file. File and directory are hidden by default. It might be empty in your case, since the crash seems to happen early.

Regards, Dominik

[Jason Robinson]

Hi Dominik, thank you for getting back to me.  My version of Java is an old one, I believe, 1.6.0_65.  Should I update to Java 8?  Thanks!

J

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[Dominik Schadow]

Hi Jason,

Yes, you need to upgrade. Java 8 is required to run JCrypTool.

Regards, Dominik

Am Freitag, 9. Juni 2017 19:16:59 UTC+2 schrieb Jason Robinson:

[Jason Robinson]

Thanks, Dominik.  I'll try that and let you know how it goes.  I was also noticing in the log that the runtime bundle wasn't installed, should I do anything with that?

J

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[Jason Robinson]

Sorry, I should have said in my last message that the runtime bundle wasn't resolved.  Thanks.

J

[Dominik Schadow]

I think you should be fine after installing the Java Runtime in version 8. JCrypTool should work immediately, without another installation required. 

[Jason Robinson]

Hi Dominik.  Thank you for putting up with all of my questions!  I have the latest version of Java installed, but am still running into the same issue of the runtime bundle.  The .log file shows the error as: java.lang.IllegalStateException: Unable to acquire application service. Ensure that the org.eclipse.core.runtime bundle is resolved and started (see config.ini).  Any ideas?  Thanks!

J

[Dominik Schadow]

Hi Jason,

I've downloaded and tested the latest weekly build on macOS. Works on my machine, so it seems to be a settings problem on your Mac. Is it possible that Java 6 is still around on your system and used as the default JVM? Besides that, please delete the JCrypTool application, remove .jcryptool in your Documents folder and install JCrypTool again (extract it). It's unlikely that a JCrypTool setting is causing the problem but you never know.

Regards, Dominik