Software locks up every time I click Forward Test

[greymatter]

I've run into this with 8.x and 9.x.

It connects to TWS.  I see this in my Eclipse console:

    Server Version:69
    TWS Time at connection:20140221 14:49:09 EST

But the instant I select Forward Test, the UI freezes.  In fact, the menu won't go away.  It shows Forward Test selected, and it will not respond to any mouse clicks, although the Mac menu is able to quit the application.

Is this a configuration issue within TWS?

Thanks,
Lee

[Eugene Kononov]

Please post your EventReport.html, found in the /reports directory. Most likely, this is an issue with the NTP clock, which can be resolved.

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[greymatter]

It must be related to 321: Error validating request:-'hc' : cause - The account code is required for this operation. (for id 2147483647), but I have no idea what it means.

Thanks for any insights!

Lee

[Eugene Kononov]

It must be related to 321: Error validating request:-'hc' : cause - The account code is required for this operation. (for id 2147483647), but I have no idea what it means.

Yes, that appears to be the cause. Did you customize JBT in some way? 

 

[greymatter]

Not intentionally.  :-)

I've had some difficulty getting started.  The docs are a little thin or dated, so I'm hacking my way through.  For instance, I wanted the latest code, but I found that I did not get the 9.x code from Subversion.  So I downloaded the 9.x archive from Google Code and copied it into the structure checked out of SVN.  So maybe that's where things went wrong.

However, I am pretty sure I ran into the same lock up issue with my initial checkout from SVN (before I realized that it was the 8.x version).  I thought I saw those runs in the event report, as well.

Basically, this has happened every time I've tried to run it.

Could there be an issue with Mac OS X version, JDK version, Eclipse version, or TWS version that might cause this?  I have not yet begun to modify the first line of code, so I'm either doing something wrong, or there is an environmental issue.

I'm on a Mac that I just upgraded from Snow Leopard (10.6.8) to Mavericks, because I needed to install Java 7.  However, I saw this lockup problem in both Snow Leopard and Mavericks.  And with Java 6 and Java 7.  I'm actually working in GGTS (a special version of Eclipse that includes Groovy and Grails plugins).

Thanks,
Lee

[Eugene Kononov]

This is the latest "official" version:

https://code.google.com/p/jbooktrader/downloads/detail?name=JBookTrader-9.01.7z&can=2&q=

I'd start from there. Does your IB account number start with a "U" or a "D"?

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[Lee Grey]

Yes, I had intended to mention that as well. Not only is my account a paper trading account, but it is also an FA account. Could either or both of those be the problem?

If so, are these any workarounds?

Thanks!

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[Eugene Kononov]

Yes, I had intended to mention that as well. Not only is my account a paper trading account, but it is also an FA account. Could either or both of those be the problem?

Ok, that's what causing the issue. To fix it, go to Configure | Preferences| FAAccount, and specify the subaccount. 

[Lee Grey]

Yes, that was the problem, thanks.

So, that raises the question, what about multiple accounts?  Would I have to run a separate instance of JBT for each subaccount?  Is anyone already doing this?

Thanks very much,

Lee

On Fri, Feb 21, 2014 at 7:11 PM, Eugene Kononov <eugene....@gmail.com> wrote:

Yes, I had intended to mention that as well. Not only is my account a paper trading account, but it is also an FA account. Could either or both of those be the problem?

Ok, that's what causing the issue. To fix it, go to Configure | Preferences| FAAccount, and specify the subaccount.