Certain video ads don't send VOLUME_CHANGED or VOLUME_MUTED events
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Alex Epshteyn
Dec 13, 2014, 4:56:25 PM12/13/14
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This used to work just fine, but a couple of days ago, I noticed that some video ads are no longer sending VOLUME_MUTED or VOLUME_CHANGED events when I call setVolume(0), even though the volume change does go through just fine (i.e. I don't hear any sound after calling this method).
Here's the metadata for two such ads:
* getAdId()=49725806166, getAdSystem()=AdSense, getContentType()=video/mp4, getTitle()=video, getDescription()=video ad
* getAdId()=57832300328, getAdSystem()=AdSense, getContentType()=video/mp4, getTitle()=video, getDescription()=video ad
I'm using the following adTag URL:
Alex Epshteyn
Dec 13, 2014, 5:04:04 PM12/13/14
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More examples:
* getAdId()=61442703778, getAdSystem()=AdSense, getContentType()=video/webm, getTitle()=video, getDescription()=video ad
* getAdId()=61718361558, getAdSystem()=AdSense, getContentType()=video/mp4, getTitle()=video, getDescription()=video ad
Alex Epshteyn
Dec 13, 2014, 6:15:20 PM12/13/14
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Additional info:
This only happens the first time I call setVolume, subsequent calls do trigger VOLUME_CHANGED events.
Shawn Busolits (IMA SDK Team)
Dec 15, 2014, 10:42:18 AM12/15/14
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Hey Alex,
Thanks for the info - which SDK are you using? (HTML5, Flash, iOS, Android)
Thanks,
Shawn Busolits
IMA SDK Team
Alex Epshteyn
Dec 15, 2014, 5:29:12 PM12/15/14
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HTML5
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Shawn Busolits (IMA SDK Team)
Dec 16, 2014, 5:07:12 PM12/16/14
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Hey Alex,
Thanks for the info. I was able to replicate this on my end, so I'll let the team know and we'll look into it.
Thanks,
Shawn Busolits
IMA SDK Team
On Monday, December 15, 2014 5:29:12 PM UTC-5, Alex Epshteyn wrote:
HTML5
On Mon, Dec 15, 2014 at 10:42 AM, Shawn Busolits (IMA SDK Team) <ima-sdk-advisor+shawn@google.com> wrote:
Hey Alex,Thanks for the info - which SDK are you using? (HTML5, Flash, iOS, Android)Thanks,Shawn BusolitsIMA SDK Team
On Saturday, December 13, 2014 6:15:20 PM UTC-5, Alex Epshteyn wrote:Additional info:This only happens the first time I call setVolume, subsequent calls do trigger VOLUME_CHANGED events.
On Saturday, December 13, 2014 5:04:04 PM UTC-5, Alex Epshteyn wrote:More examples:* getAdId()=61442703778, getAdSystem()=AdSense, getContentType()=video/webm, getTitle()=video, getDescription()=video ad* getAdId()=61718361558, getAdSystem()=AdSense, getContentType()=video/mp4, getTitle()=video, getDescription()=video ad
On Saturday, December 13, 2014 4:56:25 PM UTC-5, Alex Epshteyn wrote:This used to work just fine, but a couple of days ago, I noticed that some video ads are no longer sending VOLUME_MUTED or VOLUME_CHANGED events when I call setVolume(0), even though the volume change does go through just fine (i.e. I don't hear any sound after calling this method).Here's the metadata for two such ads:* getAdId()=49725806166, getAdSystem()=AdSense, getContentType()=video/mp4, getTitle()=video, getDescription()=video ad* getAdId()=57832300328, getAdSystem()=AdSense, getContentType()=video/mp4, getTitle()=video, getDescription()=video adI'm using the following adTag URL:
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john.mc...@investopedia.com
Feb 7, 2017, 10:39:45 AM2/7/17
to Interactive Media Ads SDK
I'm seeing the same issue described in this thread, namely that the VOLUME_CHANGED and VOLUME_MUTED events do not fire for certain tags.
Here are the details:
- HTML5
- See "adsRequest.adsResponse" in code below.
- Yes, able to reproduce in sample app (simple/ads.js) and Video Suite Inspector.
- To reproduce, apply changes listed below to simple/ads.js in the latest html5_samples directory.
37,40c37,41< adsRequest.adTagUrl = 'https://pubads.g.doubleclick.net/gampad/ads?' +< 'sz=640x480&iu=/124319096/external/single_ad_samples&ciu_szs=300x250&' +< 'impl=s&gdfp_req=1&env=vp&output=vast&unviewed_position_start=1&' +< 'cust_params=deployment%3Ddevsite%26sample_ct%3Dlinear&correlator=';---> // adsRequest.adTagUrl = 'https://pubads.g.doubleclick.net/gampad/ads?' +> // 'sz=640x480&iu=/124319096/external/single_ad_samples&ciu_szs=300x250&' +> // 'impl=s&gdfp_req=1&env=vp&output=vast&unviewed_position_start=1&' +> // 'cust_params=deployment%3Ddevsite%26sample_ct%3Dlinear&correlator=';> adsRequest.adsResponse = '<VAST xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="vast.xsd" version="3.0"><Ad id="469450374"><Wrapper fallbackOnNoAd="true"><AdSystem>GDFP</AdSystem><VASTAdTagURI><![CDATA[https://fw.adsafeprotected.com/vast/fwjsvid/st/73620/13276774/skeleton.js?forceEarlyStart=true&originalVast=https://rtr.innovid.com/r1.588b179533f829.94707398;cb=1424060664]]></VASTAdTagURI><Error><![CDATA[https://pubads.g.doubleclick.net/pagead/conversion/?ai=BfC4YN9iZWKq4Ism1Md2_j6AIhpqVxQgAAAAQASCWns4ZOABY1pjwyqkDYMnGqYvApNgPsgEed3d3LmxvY2FsLmxhYi5pbnZlc3RvcGVkaWEuY29tugELNjQweDQ4MF94bWzIAQXaAU9odHRwOi8vd3d3LmxvY2FsLmxhYi5pbnZlc3RvcGVkaWEuY29tL3ZpZGVvL3BsYXkvc2Nod2Ficy10ZXJyaS1rYWxsc2VuLWRvdy0yMGsvmAKUmgPAAgLgAgDqAjIvODM5Ny9JTlYtTkEvSW52ZXN0aW5nL0ludmVzdGluZy9JQy1WaWRlby9Ib21lcGFnZfgC99EekAOkA5gD8AGoAwHgBAHSBQYQhv3s3wGQBgGgBiTYBwDgBws&sigh=qzs7TqN7UJk&label=videoplayfailed[ERRORCODE]]]></Error><Impression><![CDATA[https://securepubads.g.doubleclick.net/pcs/view?xai=AKAOjstcLeOdRCBHfxJ7Ptu4Cg_ret0rZmXEwomyQlNl1CpytRkXP77n72XxawpVVsCk_zyB9LKNSKurv0Aq1D8Oi3R8kdBcNaSEFK4szw-oimMADKtwipQO8_0nZ6UfoMCA3jg3IKbolAaQ5SpHtu3rRKZrf9qKdjP-DKW28l6rjNfld-Du2UTiWArYECuIxk8wBJPXvprNSpZCDcVytMtU4eG6jEk7zlMc4vfZOcWBLk0MlvvVOZPaSFjan4Zqma02JKr0dQCk-SpXu55A-3RyDmXNYwmz9cjJpx3mzwCcCbXplkD3&sig=Cg0ArKJSzG8u7GmIKnA2EAE&adurl=]]></Impression><Creatives><Creative 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event="fully_viewable_audible_half_duration_impression"><![CDATA[https://pubads.g.doubleclick.net/pagead/conversion/?ai=BJuQoN9iZWNXwLsm1Md2_j6AItsPauggAAAAQASCWns4ZOABYlpfQxakDYMnGqYvApNgPsgEed3d3LmxvY2FsLmxhYi5pbnZlc3RvcGVkaWEuY29tugELNjQweDQ4MF94bWzIAQXaAU9odHRwOi8vd3d3LmxvY2FsLmxhYi5pbnZlc3RvcGVkaWEuY29tL3ZpZGVvL3BsYXkvc2Nod2Ficy10ZXJyaS1rYWxsc2VuLWRvdy0yMGsvmALI3wLAAgLgAgDqAjIvODM5Ny9JTlYtTkEvSW52ZXN0aW5nL0ludmVzdGluZy9JQy1WaWRlby9Ib21lcGFnZfgC99EekAOkA5gD8AGoAwHgBAHSBQYQvp-HvAGQBgGgBiTYBwDgBws&sigh=J3QJttMT3ZM&label=fully_viewable_audible_half_duration_impression&acvw=[VIEWABILITY]&gv=[GOOGLE_VIEWABILITY]]]></Tracking></CustomTracking></Extension><Extension type="metrics"><FeEventId>N9iZWICgINSxMey8pqAI</FeEventId><AdEventId>COqv19uX_tECFclaDAod3d8DhA</AdEventId></Extension></Extensions></Wrapper></Ad></VAST>';109a111,116> adsManager.addEventListener(> google.ima.AdEvent.Type.VOLUME_MUTED,> onAdEvent);> adsManager.addEventListener(> google.ima.AdEvent.Type.VOLUME_CHANGED,> onAdEvent);129a137> var volume = 0;135a144,145> adsManager.setVolume(volume);> volume = !volume ? 1 : 0;137c147< 300); // every 300ms---> 2000); // every 2000ms147a158,163> case google.ima.AdEvent.Type.VOLUME_MUTED:> console.log("VOLUME MUTED event");> break;> case google.ima.AdEvent.Type.VOLUME_CHANGED:> console.log("VOLUME CHANGED event");> break;On Tuesday, December 16, 2014 at 5:07:12 PM UTC-5, Shawn Busolits (IMA SDK Team) wrote:
Hey Alex,
Thanks for the info. I was able to replicate this on my end, so I'll let the team know and we'll look into it.Thanks,Shawn BusolitsIMA SDK Team
On Monday, December 15, 2014 5:29:12 PM UTC-5, Alex Epshteyn wrote:
HTML5
On Mon, Dec 15, 2014 at 10:42 AM, Shawn Busolits (IMA SDK Team) <ima-sdk-ad...@google.com> wrote:
Hey Alex,Thanks for the info - which SDK are you using? (HTML5, Flash, iOS, Android)Thanks,Shawn BusolitsIMA SDK Team
On Saturday, December 13, 2014 6:15:20 PM UTC-5, Alex Epshteyn wrote:Additional info:This only happens the first time I call setVolume, subsequent calls do trigger VOLUME_CHANGED events.
On Saturday, December 13, 2014 5:04:04 PM UTC-5, Alex Epshteyn wrote:More examples:* getAdId()=61442703778, getAdSystem()=AdSense, getContentType()=video/webm, getTitle()=video, getDescription()=video ad* getAdId()=61718361558, getAdSystem()=AdSense, getContentType()=video/mp4, getTitle()=video, getDescription()=video ad
On Saturday, December 13, 2014 4:56:25 PM UTC-5, Alex Epshteyn wrote:This used to work just fine, but a couple of days ago, I noticed that some video ads are no longer sending VOLUME_MUTED or VOLUME_CHANGED events when I call setVolume(0), even though the volume change does go through just fine (i.e. I don't hear any sound after calling this method).Here's the metadata for two such ads:* getAdId()=49725806166, getAdSystem()=AdSense, getContentType()=video/mp4, getTitle()=video, getDescription()=video ad* getAdId()=57832300328, getAdSystem()=AdSense, getContentType()=video/mp4, getTitle()=video, getDescription()=video adI'm using the following adTag URL:
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Chris Feldman (IMA SDK Team)
Feb 7, 2017, 3:37:05 PM2/7/17
to Interactive Media Ads SDK
Hi John,
This was a known problem that had previously been fixed.
But I was able to reproduce the errant behavior with your new tag and have notified the team of the issue. I will make sure you're notified of any changes or improvements made to the SDK with regard to this issue. Thank you for bringing this to our attention.
Regards,
Chris Feldman
IMA SDK Team
On Tuesday, February 7, 2017 at 10:39:45 AM UTC-5, john.mc...@investopedia.com wrote:
I'm seeing the same issue described in this thread, namely that the VOLUME_CHANGED and VOLUME_MUTED events do not fire for certain tags.Here are the details:
- HTML5
- See "adsRequest.adsResponse" in code below.
- Yes, able to reproduce in sample app (simple/ads.js) and Video Suite Inspector.
- To reproduce, apply changes listed below to simple/ads.js in the latest html5_samples directory.
...
lucian....@admanmedia.com
May 25, 2017, 5:27:03 AM5/25/17
to Interactive Media Ads SDK
Hi Chris,
Any news about this issue? We are willing to implement IMA for HTML5, too, and want to make sure the volume control is fully working with all types of VAST creativities.
Kind regards,
Lucian
...
Chris Feldman (IMA SDK Team)
May 25, 2017, 11:01:24 AM5/25/17
to Interactive Media Ads SDK
Hi Lucian,
At this time, we don't have any new information to report. If you're having problems, can you please share the ad tag with which you're having issues?
Regards,
Chris Feldman
Chris Feldman
IMA SDK Team
gleb.gl...@gmail.com
Jan 24, 2018, 4:26:48 PM1/24/18
to Interactive Media Ads SDK
Hi Chris,
Any update on this?
четверг, 25 мая 2017 г., 11:01:24 UTC-4 пользователь Chris Feldman (IMA SDK Team) написал:
четверг, 25 мая 2017 г., 11:01:24 UTC-4 пользователь Chris Feldman (IMA SDK Team) написал:
...
Chris Feldman (IMA SDK Team)
Jan 25, 2018, 3:09:59 PM1/25/18
to Interactive Media Ads SDK
Hi,
Our team is no longer able to reproduce this issue. If you continue to see this behavior, please share an ad tag with which I'll be able to reproduce the problem.
Thank you,
Chris Feldman
IMA SDK Team
Gleb Glushtsov
Jan 25, 2018, 4:39:51 PM1/25/18
to ima...@googlegroups.com
Chris,
The issue is reproducible with one of the ads in Vast Inspector:
- Put the ad tag: https://pubads.g.doubleclick.net/gampad/ads?gdfp_req=1&env=vp&output=xml_vast3&unviewed_position_start=1&sz=920x508%7C640x360%7C400x300&iu=%2F6878%2Flivestream-local%2Ftribune%2Fktla&cust_params=accountId%3D9262780%26autoPlay%3Dtrue%26embedHost%3Dlocal.livestream.com%3A8080%26embedPath%3Dhttp%3A%2F%2Flocal.livestream.com%3A8080%2F%3FautoPlay%3Dtrue%23ktla%2Flive%26eventId%3D3189705%26live%3Dtrue%26tiny%3Dfalse%26videoAdType%3Dpreroll&description_url=http%3A%2F%2Flocal.livestream.com%3A8080%2F%3FautoPlay%3Dtrue%23ktla%2Flive&eid=231422002%2C495644009&sdkv=h.3.189.0&sdki=3c0d&correlator=112309547019173&scor=2007261190644782&adk=1810652809&u_so=l&osd=2&frm=0&sdr=1&is_amp=0&adsid=NT&jar=2018-1-25-21&url=http%3A%2F%2Flocal.livestream.com%3A8080%2F%3FautoPlay%3Dtrue%23ktla%2Flive&ged=ve4_td1_tt0_pd1_la1000_er0.0.0.0_vi0.0.703.961_vp0_eb16491
- Mute the player.
- Click 'TEST AD' until you see nystateofhealth.org ad.
On Thu, Jan 25, 2018 at 3:09 PM, 'Chris Feldman (IMA SDK Team)' via Interactive Media Ads SDK <ima...@googlegroups.com> wrote:
Hi,Our team is no longer able to reproduce this issue. If you continue to see this behavior, please share an ad tag with which I'll be able to reproduce the problem.Thank you,Chris FeldmanIMA SDK Team
On Wednesday, January 24, 2018 at 4:26:48 PM UTC-5, Gleb Glushtsov wrote:Hi Chris,Any update on this?
--
Cheers
Gleb
Gleb
Chris Feldman (IMA SDK Team)
Jan 26, 2018, 9:54:36 AM1/26/18
to Interactive Media Ads SDK
Hi,
I clicked through a few dozen ads this morning and was never shown the nystateofhealth.org ad that you're having issues with. Can you please share the VAST response directly? This will ensure that I'm able to test with the correct ad.
Thank you,
Chris Feldman
IMA SDK Team
Gleb Glushtsov
Jan 26, 2018, 1:49:41 PM1/26/18
to Interactive Media Ads SDK
<?xml version="1.0" encoding="UTF-8"?>
<VAST version="2.0">
<Ad id="1516980445">
<InLine>
<AdSystem>Mediabong Ad</AdSystem>
<AdTitle>Campaign</AdTitle>
<Impression><![CDATA[https://static.mediabong.com/imp.js]]></Impression>
<Creatives>
<Creative id="5a6b48dd0668f">
<Linear>
<AdParameters><![CDATA[qc=%2F%2Fpixel.quantserve.com%2Fpixel%2Fp-_s6V6f6Xagux1.gif%3Flabels%3DPublisher_2492&csyncdom=https%3A%2F%2Fplayer.mediabong.net&csync=%5B%5D&pid=2492&cpny=Pix+11+Desktop+Pre-roll&referer=http%3A%2F%2Fpix11.com%2F&domain=pix11.com&vpaidmode=ENABLED&pub_ad_controls=&javascript_url=https%3A%2F%2Fplayer.mediabong.net%2Fwrapper%2Fscore.js%3Furl%3Dhttp%253A%252F%252Fpix11.com%252F%26uuid%3D09850412d653475b%26suid%3D73cf9288621fd066%26snap%3D2599816&trk=%7B%22inventory%22%3A%22https%3A%5C%2F%5C%2Fplayer.mediabong.net%5C%2Ft%5C%2Ft.php%3Fsnap%3D2599816%26evt%3Dinventory%26url%3Dhttp%3A%5C%2F%5C%2Fpix11.com%5C%2F%26ts%3D0%26mobile%3D1%26smid%3D0%26cpid%3D0%26bloc%3D0%26adb%3D0%26adserver%3D%5Badserver_id%5D%26sync%3D0%26synctype%3D%26ppos%3D0%26scroll%3D0%26vis%3D0%26visattn%3D0%26mute%3D0%26rnd%3D1516980445.0257%26suid%3D73cf9288621fd066%26uuid%3D09850412d653475b%26network%3D%26deal_id%3D%5Bdealid%5D%26exchange_id%3D%5Bpartnerid%5D%26dsp_id%3D%5Bseatid%5D%26cpm%3D%5Bcpm%5D%26fgp%3D%26fgp_enhanced%3D%26tech%3D%5Btech%5D%26luid%3D%5Bluid%5D%26ad_clutter%3D%26w_val%3D%5Bplayer_width%5D%26h_val%3D%5Bplayer_height%5D%26player_proportion%3D%26adomain%3D%5Badomain%5D%26floortype%3D%5Bfloortype%5D%26delay%3D%26zone%3D0%26ad_pressure%3D0%22%2C%22impression%22%3A%22https%3A%5C%2F%5C%2Fplayer.mediabong.net%5C%2Ft%5C%2Ft.php%3Fsnap%3D2599816%26evt%3Dimpression%26url%3Dhttp%3A%5C%2F%5C%2Fpix11.com%5C%2F%26ts%3D0%26mobile%3D1%26smid%3D0%26cpid%3D0%26bloc%3D0%26adb%3D0%26adserver%3D%5Badserver_id%5D%26sync%3D0%26synctype%3D%26ppos%3D0%26scroll%3D0%26vis%3D0%26visattn%3D0%26mute%3D0%26rnd%3D1516980445.0258%26suid%3D73cf9288621fd066%26uuid%3D09850412d653475b%26network%3D%26deal_id%3D%5Bdealid%5D%26exchange_id%3D%5Bpartnerid%5D%26dsp_id%3D%5Bseatid%5D%26cpm%3D%5Bcpm%5D%26fgp%3D%26fgp_enhanced%3D%26tech%3D%5Btech%5D%26luid%3D%5Bluid%5D%26ad_clutter%3D%26w_val%3D%5Bplayer_width%5D%26h_val%3D%5Bplayer_height%5D%26player_proportion%3D%26adomain%3D%5Badomain%5D%26floortype%3D%5Bfloortype%5D%26delay%3D%26zone%3D0%26ad_pressure%3D0%26delay_script%3D%26lang%3D%26duration%3D%5Bduration%5D%26rtbdata%3D%5Brtbdata%5D%22%2C%22start%22%3A%22https%3A%5C%2F%5C%2Fplayer.mediabong.net%5C%2Ft%5C%2Ft.php%3Fsnap%3D2599816%26evt%3Dstart%26url%3Dhttp%3A%5C%2F%5C%2Fpix11.com%5C%2F%26ts%3D0%26mobile%3D1%26smid%3D0%26cpid%3D0%26bloc%3D0%26adb%3D0%26adserver%3D%5Badserver_id%5D%26sync%3D0%26synctype%3D%26ppos%3D0%26scroll%3D0%26vis%3D0%26visattn%3D0%26mute%3D0%26rnd%3D1516980445.0258%26suid%3D73cf9288621fd066%26uuid%3D09850412d653475b%26network%3D%26deal_id%3D%5Bdealid%5D%26exchange_id%3D%5Bpartnerid%5D%26dsp_id%3D%5Bseatid%5D%26cpm%3D%5Bcpm%5D%26fgp%3D%26fgp_enhanced%3D%26tech%3D%5Btech%5D%26luid%3D%5Bluid%5D%26ad_clutter%3D%26w_val%3D%5Bplayer_width%5D%26h_val%3D%5Bplayer_height%5D%26player_proportion%3D%26adomain%3D%5Badomain%5D%26floortype%3D%5Bfloortype%5D%26delay%3D%26zone%3D0%26ad_pressure%3D0%22%2C%22firstQuartile%22%3A%22https%3A%5C%2F%5C%2Fplayer.mediabong.net%5C%2Ft%5C%2Ft.php%3Fsnap%3D2599816%26evt%3D25p%26url%3Dhttp%3A%5C%2F%5C%2Fpix11.com%5C%2F%26ts%3D0%26mobile%3D1%26smid%3D0%26cpid%3D0%26bloc%3D0%26adb%3D0%26adserver%3D%5Badserver_id%5D%26sync%3D0%26synctype%3D%26ppos%3D0%26scroll%3D0%26vis%3D0%26visattn%3D0%26mute%3D0%26rnd%3D1516980445.0259%26suid%3D73cf9288621fd066%26uuid%3D09850412d653475b%26network%3D%26deal_id%3D%5Bdealid%5D%26exchange_id%3D%5Bpartnerid%5D%26dsp_id%3D%5Bseatid%5D%26cpm%3D%5Bcpm%5D%26fgp%3D%26fgp_enhanced%3D%26tech%3D%5Btech%5D%26luid%3D%5Bluid%5D%26ad_clutter%3D%26w_val%3D%5Bplayer_width%5D%26h_val%3D%5Bplayer_height%5D%26player_proportion%3D%26adomain%3D%5Badomain%5D%26floortype%3D%5Bfloortype%5D%26delay%3D%26zone%3D0%26ad_pressure%3D0%22%2C%22midpoint%22%3A%22https%3A%5C%2F%5C%2Fplayer.mediabong.net%5C%2Ft%5C%2Ft.php%3Fsnap%3D2599816%26evt%3D50p%26url%3Dhttp%3A%5C%2F%5C%2Fpix11.com%5C%2F%26ts%3D0%26mobile%3D1%26smid%3D0%26cpid%3D0%26bloc%3D0%26adb%3D0%26adserver%3D%5Badserver_id%5D%26sync%3D0%26synctype%3D%26ppos%3D0%26scroll%3D0%26vis%3D0%26visattn%3D0%26mute%3D0%26rnd%3D1516980445.0259%26suid%3D73cf9288621fd066%26uuid%3D09850412d653475b%26network%3D%26deal_id%3D%5Bdealid%5D%26exchange_id%3D%5Bpartnerid%5D%26dsp_id%3D%5Bseatid%5D%26cpm%3D%5Bcpm%5D%26fgp%3D%26fgp_enhanced%3D%26tech%3D%5Btech%5D%26luid%3D%5Bluid%5D%26ad_clutter%3D%26w_val%3D%5Bplayer_width%5D%26h_val%3D%5Bplayer_height%5D%26player_proportion%3D%26adomain%3D%5Badomain%5D%26floortype%3D%5Bfloortype%5D%26delay%3D%26zone%3D0%26ad_pressure%3D0%22%2C%22thirdQuartile%22%3A%22https%3A%5C%2F%5C%2Fplayer.mediabong.net%5C%2Ft%5C%2Ft.php%3Fsnap%3D2599816%26evt%3D75p%26url%3Dhttp%3A%5C%2F%5C%2Fpix11.com%5C%2F%26ts%3D0%26mobile%3D1%26smid%3D0%26cpid%3D0%26bloc%3D0%26adb%3D0%26adserver%3D%5Badserver_id%5D%26sync%3D0%26synctype%3D%26ppos%3D0%26scroll%3D0%26vis%3D0%26visattn%3D0%26mute%3D0%26rnd%3D1516980445.0259%26suid%3D73cf9288621fd066%26uuid%3D09850412d653475b%26network%3D%26deal_id%3D%5Bdealid%5D%26exchange_id%3D%5Bpartnerid%5D%26dsp_id%3D%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<Duration>00:00:30</Duration>
<MediaFiles>
<MediaFile delivery="progressive" width="640" height="480" type="application/javascript" apiFramework="VPAID"><![CDATA[https://static.mediabong.com/wrapper/external_player.1801241.js]]></MediaFile>
</MediaFiles>
</Linear>
</Creative>
</Creatives>
</InLine>
</Ad>
</VAST>
пятница, 26 января 2018 г., 9:54:36 UTC-5 пользователь Chris Feldman (IMA SDK Team) написал:
Chris Feldman (IMA SDK Team)
Jan 26, 2018, 3:57:44 PM1/26/18
to Interactive Media Ads SDK
Hi,
Is there anything else I need to do to in order to see the issue? I'm testing in our VSI on Chrome 63 with a Mac and the ad sends the proper events when I toggle mute (screenshot attached). Can you tell me more about your test setup so I can try to replicate it exactly?
Regards,
Chris Feldman
IMA SDK Team
IMA SDK Team
davi...@livestream.com
Jan 26, 2018, 5:19:16 PM1/26/18
to Interactive Media Ads SDK
I am also able to replicate this issue:
Chrome 63.0.3239.132 (Official Build) (64-bit)
Mac Sierra 10.12.6
Here's a video
If you check the video around 0:12 you will notice the sound still plays when the audio has been muted. I am able to remute the ad properly after the playback has started.
These are the events from the video:
(5:28:41 PM) Ads loaded.
(5:28:41 PM) Ad event: loaded
(5:28:42 PM) Ad event: durationChange
(5:28:42 PM) Ad event: durationChange
(5:28:42 PM) Ad event: impression
(5:28:42 PM) Ad event: start
(5:28:45 PM) Ad event: firstquartile
(5:28:47 PM) Ads loaded.
(5:28:48 PM) Ad event: loaded
(5:28:48 PM) Ad event: impression
(5:28:48 PM) Ad event: start
(5:28:52 PM) Ad event: firstquartile
(5:28:56 PM) Ad event: midpoint
(5:28:59 PM) Ad event: volumeChange
(5:29:00 PM) Ad event: thirdquartile
(5:29:01 PM) Ad event: volumeChange
(5:29:01 PM) Ad event: mute
(5:29:04 PM) Ad event: complete
(5:29:04 PM) Ad event: allAdsCompleted
I am able to work around this by reapplying the same volume to the ad by using the DURATION_CHANGE event, but this is very hacky.
manager.addEventListener(google.ima.AdEvent.Type.DURATION_CHANGE, e => {
manager.setVolume(manager.getVolume());
});
Chris Feldman (IMA SDK Team)
Jan 29, 2018, 12:14:49 PM1/29/18
to Interactive Media Ads SDK
Hi,
Thank you for following-up with the screen recording. That was very helpful for understanding what exactly is happening and I was able to reproduce the issue on my machine. That said, when I follow the same steps and also set VPAID mode to INSECURE, the ad starts muted as intended. This suggests to me that the ad requires access to the site via a friendly iframe (INSECURE mode). The default VPAID mode for our SDK is ENABLED, which doesn't allow the ad to access the site.
If you'd like use this ad, you'll need to use the INSECURE VPAID mode. If that's not an option, you'll need to reach out to your creative provider to request that they support a cross domain iframe configuration.
Regards,
Chris Feldman
IMA SDK Team
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