login fails when multiple users login simultaneously

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Rachit Agarwal

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May 30, 2017, 6:34:43 AM5/30/17
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Actually i am facing issue in login. When multiple users login simultaneously the login fails as it shows connection not established despite of entering correct access & verify code.

What i was trying to ask was that is there any parameter which defines the number of users for concurrent login. If yes then how can we check that and if required can be changed. 

Can it be the RPC issue which checks for login..??

I am using GT.M.

Kindly help.

Sam Habiel

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May 30, 2017, 8:29:07 AM5/30/17
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Tell us which distribution of VistA you are using and how did you install it.

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David Whitten

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Jun 6, 2017, 8:34:52 AM6/6/17
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Rachit,
are you using CPRS or Putty to connect to VistA ?
(or are you using some web application?)

Thanks
David

On Tue, May 30, 2017 at 8:29 AM, Sam Habiel <sam.h...@gmail.com> wrote:
Tell us which distribution of VistA you are using and how did you install it.

--Sam

On Tue, May 30, 2017 at 6:34 AM, Rachit Agarwal
<rachit.ag...@gmail.com> wrote:
> Actually i am facing issue in login. When multiple users login
> simultaneously the login fails as it shows connection not established
> despite of entering correct access & verify code.
>
> What i was trying to ask was that is there any parameter which defines the
> number of users for concurrent login. If yes then how can we check that and
> if required can be changed.
>
> Can it be the RPC issue which checks for login..??
>
> I am using GT.M.
>
> Kindly help.
>
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Rachit Agarwal

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Jun 6, 2017, 8:49:30 AM6/6/17
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Hi David,

I am using a web application which connects to vista through RPCs. Its an angular js and java application. Out of 6-7 login attempts it gets successful once.

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Kekoa

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Jun 6, 2017, 3:01:00 PM6/6/17
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What are you using to communicate from Java to VistA? Write a unit test that performs the login multiple times for various user accounts? Does it pass?
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Rachit Agarwal

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Jun 7, 2017, 7:00:00 AM6/7/17
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Hi David,

remoteProcedureName = "ORWU USERINFO";
rpc response= application context has not created
context-OR CPRS GUI CHART.

Kindly help.
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Thanks & regards,

Rachit Agarwal
Contact No. 9868418606,8826956463





Nancy Anthracite

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Jun 7, 2017, 7:09:42 AM6/7/17
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Do each of the CPRS users have OR CPRS GUI CHART as a secondary menu in file
200?
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Thurber, Joe

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Jun 7, 2017, 7:11:00 AM6/7/17
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Assuming that the users are set up with the correct primary or secondary menus, this looks to me like either a failure of the web application to create the context, in which case the application would still work for users with certain elevated rights, OR a failure of the web application to maintain the connection state, in which case it has lost the context prior to the call to ORWU USERINFO.  I would guess that the latter is the culprit based on the symptoms you describe.

 

Joe Thurber

Chief Information Officer

Division of State Operated Facilities, Central Regional Hospital

North Carolina Department of Health and Human Services

919 575 2570    office

919 575 7300    fax

joe.t...@dhhs.nc.gov

 

Central Regional Hospital

300 Veazey Road

Butner, NC 27509-1668

 

 

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Thanks & regards,

Rachit Agarwal
Contact No. 9868418606,8826956463






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Rachit Agarwal

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Jun 7, 2017, 7:27:53 AM6/7/17
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Hi Joe,

We have 2 vista servers. 1 is the production and the second one is the exact replica of production server.

When we are hitting prod vista using our web application out of 6-7 login attempts it gets login once or twice. But when we are doing it with the replica server our web application is getting login every time we do.

will this may still be a connection failure issue??

what else we can check at our end to detect the root cause of the issue??



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Thurber, Joe

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Jun 7, 2017, 7:33:47 AM6/7/17
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That’s very interesting!  It does sound like a connection state issue, but I’m not an expert on that.  Perhaps someone with more knowledge on the subject could offer some suggestions.  You may want to list which web server application you are using.  If you know mumps you may be able to debug this in the RPC calls.

 

Joe Thurber

Chief Information Officer

Division of State Operated Facilities, Central Regional Hospital

North Carolina Department of Health and Human Services

919 575 2570    office

919 575 7300    fax

joe.t...@dhhs.nc.gov

 

Central Regional Hospital

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Butner, NC 27509-1668

 

 

Email correspondence to and from this address is subject to the

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Unauthorized disclosure of juvenile, health, legally privileged, or otherwise confidential information, including confidential information relating to an ongoing State procurement effort, is prohibited by law. If you have received this e-mail in error, please notify the sender immediately and delete all records of this e-mail.

 

 

From: Rachit Agarwal [mailto:rachit.ag...@gmail.com]
Sent: Wednesday, June 07, 2017 07:28 AM
To: hard...@googlegroups.com
Subject: Re: [Hardhats] login fails when multiple users login simultaneously

 

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Nancy Anthracite

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Jun 7, 2017, 7:38:23 AM6/7/17
to hard...@googlegroups.com, Rachit Agarwal
Have you checked Taskman and to be sure your jobs limit is not exceeded, etc.
Monitor taskman to make sure your resources are OK and run XUTM CLEAN to see
if the problem goes away when you do.

On Wednesday, June 7, 2017 4:27:49 AM EDT Rachit Agarwal wrote:
> Hi Joe,
>
> We have 2 vista servers. 1 is the production and the second one is the
> exact replica of production server.
>
> When we are hitting prod vista using our web application out of 6-7 login
> attempts it gets login once or twice. But when we are doing it with the
> replica server our web application is getting login every time we do.
>
> will this may still be a connection failure issue??
>
> what else we can check at our end to detect the root cause of the issue??
>
>
>
> On Wed, Jun 7, 2017 at 4:10 AM, Thurber, Joe <joe.t...@dhhs.nc.gov>
>
> wrote:
> > Assuming that the users are set up with the correct primary or secondary
> > menus, this looks to me like either a failure of the web application to
> > create the context, in which case the application would still work for
> > users with certain elevated rights, OR a failure of the web application to
> > maintain the connection state, in which case it has lost the context prior
> > to the call to ORWU USERINFO. I would guess that the latter is the
> > culprit
> > based on the symptoms you describe.
> >
> >
> >
> > *Joe Thurber*
> >
> > Chief Information Officer
> >
> > Division of State Operated Facilities, Central Regional Hospital
> >
> > North Carolina Department of Health and Human Services
> >
> > 919 575 2570 office
> >
> > 919 575 7300 fax
> >
> > joe.t...@dhhs.nc.gov
> >
> >
> >
> > Central Regional Hospital
> >
> > 300 Veazey Road
> >
> > Butner, NC 27509-1668
> >
> >
> >
> >
> >
> > *Email correspondence to and from this address is subject to the*
> >
> > *North Carolina Public Records Law and may be disclosed to third parties.*
> >
> > *__________________________________________________________*
> >
> >
> >
> > Twitter <https://twitter.com/ncdhhs> YouTube
> > <https://www.youtube.com/user/ncdhhs>
> >
> > Unauthorized disclosure of juvenile, health, legally privileged, or
> > otherwise confidential information, including confidential information
> > relating to an ongoing State procurement effort, is prohibited by law. If
> > you have received this e-mail in error, please notify the sender
> > immediately and delete all records of this e-mail.
> >
> >
> >
> >
> >
> > *From:* Rachit Agarwal [mailto:rachit.ag...@gmail.com]
> > *Sent:* Wednesday, June 07, 2017 07:00 AM
> > *To:* hard...@googlegroups.com
> > *Subject:* Re: [Hardhats] login fails when multiple users login
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Christopher Edwards

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Jun 7, 2017, 7:45:31 AM6/7/17
to hard...@googlegroups.com, Rachit Agarwal
There was a recent kernel patch that fixed some login issues when the system was under high load (wether it affects GT.M or not I didn't look into)

It also presents with a different error, but it may still be useful to look to see if you have the patch installed: http://foia-vista.osehra.org/Patches_By_Application/XU-KERNEL/XU-8_SEQ-524_PAT-674.TXT

Christopher Edwards
cje...@gmail.com

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Christopher Edwards

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Jun 7, 2017, 7:46:37 AM6/7/17
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On Wed, Jun 7, 2017 at 7:45 AM, Christopher Edwards <cje...@gmail.com> wrote:
There was a recent kernel patch that fixed some login issues when the system was under high load (whether it affects GT.M or not I didn't look into)

Fixed the spelling.

Christopher Edwards
cje...@gmail.com

Nancy Anthracite

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Jun 7, 2017, 10:01:50 AM6/7/17
to hard...@googlegroups.com, Thurber, Joe

Have you looked at the RPC Broker log files, if you are using the broker?


D ^XUP

Setting up programmer environment
This is a TEST account.

Terminal Type set to: C-VT100

You have 108 new messages.
Select OPTION NAME: eve
    1   EVE       Systems Manager Menu
    2   EVENT CAPTURE  ECX ECS MAINTENANCE     Event Capture
    3   EVENT CAPTURE (ECS) EXTRACT AU  ECX ECS SOURCE AUDIT     Event Capture  
(ECS) Extract Audit
    4   EVENT CAPTURE DATA ENTRY  ECENTER     Event Capture Data Entry
    5   EVENT CAPTURE EXTRACT  ECXEC     Event Capture Extract
Press <RETURN> to see more, '^' to exit this list, OR
CHOOSE 1-5: 1  EVE     Systems Manager Menu

         Core Applications ...
         Device Management ...
         Menu Management ...
         Programmer Options ...
         Operations Management ...
         Spool Management ...
         Information Security Officer Menu ...
         Taskman Management ...
         User Management ...
  FM     VA FileMan ...
         Application Utilities ...
         Capacity Planning ...
         HL7 Main Menu ...
         Manage Mailman ...
         MAS Parameter Entry/Edit                                                                                                                                                                                 
                                                                                                                                                                                  
Select Systems Manager Menu Option: operations Management                                                                                                                          
                                                                                                                                                                                  
         System Status                                                                                                                                                            
         Introductory text edit
         CPU/Service/User/Device Stats
  RJD    Kill off a users' job
         Alert Management ...
         Alpha/Beta Test Option Usage Menu ...
         Clean old Job Nodes in XUTL
         Delete Old (>14 d) Alerts
         Foundations Management
         Kernel Management Menu ...
         Post sign-in Text Edit
         RPC Broker Management Menu ...
         User Management Menu ...

Select Operations Management Option: rpc Broker Management Menu

         RPC Listener Edit
         Start All RPC Broker Listeners
         Stop All RPC Broker Listeners
         Clear XWB Log Files
         Debug Parameter Edit
         View XWB Log

Select RPC Broker Management Menu Option: debug Parameter Edit

----- Setting RPCBroker debug logging  for System: BETA.VISTA-OFFICE.ORG -----
Enable Broker Logging: No// 3  very Verbose

        RPC Listener Edit
         Start All RPC Broker Listeners
         Stop All RPC Broker Listeners
         Clear XWB Log Files
         Debug Parameter Edit
         View XWB Log

Select RPC Broker Management Menu Option: Clear XWB Log Files
Remove all XWB log entries? No// yes  YES
Done
         RPC Listener Edit
         Start All RPC Broker Listeners
         Stop All RPC Broker Listeners
         Clear XWB Log Files
         Debug Parameter Edit
         View XWB Log


Select RPC Broker Management Menu Option: <==Now Connect and then View XWB Log

 

On Wednesday, June 7, 2017 11:33:43 AM EDT Thurber, Joe wrote:

> That’s very interesting! It does sound like a connection state issue, but

> I’m not an expert on that. Perhaps someone with more knowledge on the

> subject could offer some suggestions. You may want to list which web

> server application you are using. If you know mumps you may be able to

> debug this in the RPC calls.

>

> Joe Thurber

> Chief Information Officer

> Division of State Operated Facilities, Central Regional Hospital

> North Carolina Department of Health and Human Services

> 919 575 2570 office

> 919 575 7300 fax

>

> Central Regional Hospital

> 300 Veazey Road

> Butner, NC 27509-1668

>

> [cid:image0...@01D2DF60.62FDF270]

>

> Email correspondence to and from this address is subject to the

> North Carolina Public Records Law and may be disclosed to third parties.

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>

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>

> From: Rachit Agarwal [mailto:rachit.ag...@gmail.com]

> Sent: Wednesday, June 07, 2017 07:28 AM

> To: hard...@googlegroups.com

> Subject: Re: [Hardhats] login fails when multiple users login simultaneously

>

> Hi Joe,

>

> We have 2 vista servers. 1 is the production and the second one is the exact

> replica of production server.

>

> When we are hitting prod vista using our web application out of 6-7 login

> attempts it gets login once or twice. But when we are doing it with the

> replica server our web application is getting login every time we do.

>

> will this may still be a connection failure issue??

>

> what else we can check at our end to detect the root cause of the issue??

>

>

> On Wed, Jun 7, 2017 at 4:10 AM, Thurber, Joe

> <joe.t...@dhhs.nc.gov<mailto:joe.t...@dhhs.nc.gov>> wrote: Assuming

> that the users are set up with the correct primary or secondary menus, this

> looks to me like either a failure of the web application to create the

> context, in which case the application would still work for users with

> certain elevated rights, OR a failure of the web application to maintain

> the connection state, in which case it has lost the context prior to the

> call to ORWU USERINFO. I would guess that the latter is the culprit based

> on the symptoms you describe.

>

> Joe Thurber

> Chief Information Officer

> Division of State Operated Facilities, Central Regional Hospital

> North Carolina Department of Health and Human Services

> 919 575 2570 office

> 919 575 7300 fax

>

> Central Regional Hospital

> 300 Veazey Road

> Butner, NC 27509-1668

>

> [cid:image0...@01D2DF60.62FDF270]

>

> Email correspondence to and from this address is subject to the

> North Carolina Public Records Law and may be disclosed to third parties.

> __________________________________________________________

>

> Twitter<https://twitter.com/ncdhhs>

> YouTube<https://www.youtube.com/user/ncdhhs> Unauthorized disclosure of

> juvenile, health, legally privileged, or otherwise confidential

> information, including confidential information relating to an ongoing

> State procurement effort, is prohibited by law. If you have received this

> e-mail in error, please notify the sender immediately and delete all

> records of this e-mail.

>

>

> From: Rachit Agarwal

> Sent: Wednesday, June 07, 2017 07:00 AM

> Subject: Re: [Hardhats] login fails when multiple users login simultaneously

>

> Hi David,

>

> remoteProcedureName = "ORWU USERINFO";

> rpc response= application context has not created

> context-OR CPRS GUI CHART.

>

> Kindly help.

>

> On Tue, Jun 6, 2017 at 5:49 AM, Rachit Agarwal

> <rachit.ag...@gmail.com<mailto:rachit.ag...@gmail.com>> wrote:

>

> Hi David,

>

> I am using a web application which connects to vista through RPCs. Its an

> angular js and java application. Out of 6-7 login attempts it gets

> successful once. On 6 Jun 2017 18:04, "David Whitten"

> <whi...@worldvista.org<mailto:whi...@worldvista.org>> wrote: Rachit,

> are you using CPRS or Putty to connect to VistA ?

> (or are you using some web application?)

>

> Thanks

> David

>

> On Tue, May 30, 2017 at 8:29 AM, Sam Habiel

> <sam.h...@gmail.com<mailto:sam.h...@gmail.com>> wrote: Tell us which

> distribution of VistA you are using and how did you install it.

>

> --Sam

>

> On Tue, May 30, 2017 at 6:34 AM, Rachit Agarwal

>

> <rachit.ag...@gmail.com<mailto:rachit.ag...@gmail.com>> wrote:

> > Actually i am facing issue in login. When multiple users login

> > simultaneously the login fails as it shows connection not established

> > despite of entering correct access & verify code.

> >

> > What i was trying to ask was that is there any parameter which defines the

> > number of users for concurrent login. If yes then how can we check that

> > and

> > if required can be changed.

> >

> > Can it be the RPC issue which checks for login..??

> >

> > I am using GT.M.

> >

> > Kindly help.

> >

> > --

> > --

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>

> Rachit Agarwal

> Contact No. 9868418606,8826956463

> To improve is to change; to be perfect is to change

>

>

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--

Nancy Anthracite

 

Thurber, Joe

unread,
Jun 7, 2017, 10:17:39 AM6/7/17
to hard...@googlegroups.com

Great suggestion Nancy!  This should allow Rachit to see what is going on with the context!

 

Joe Thurber

Chief Information Officer

Division of State Operated Facilities, Central Regional Hospital

North Carolina Department of Health and Human Services

919 575 2570    office

919 575 7300    fax

joe.t...@dhhs.nc.gov

 

Central Regional Hospital

300 Veazey Road

Butner, NC 27509-1668

 

 

Email correspondence to and from this address is subject to the

North Carolina Public Records Law and may be disclosed to third parties.

__________________________________________________________

          

Sam Habiel

unread,
Jun 7, 2017, 12:28:24 PM6/7/17
to hardhats
Rachit, what library are you using? If you are using Chris U's, it would explain the problem right away. It has no cipher pads built in.

>

> Email correspondence to and from this address is subject to the

> North Carolina Public Records Law and may be disclosed to third parties.

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> Twitter<https://twitter.com/ncdhhs>

> YouTube<https://www.youtube.com/user/ncdhhs> Unauthorized disclosure of

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> State procurement effort, is prohibited by law. If you have received this

> e-mail in error, please notify the sender immediately and delete all

> records of this e-mail.

>

>

> From: Rachit Agarwal

> Sent: Wednesday, June 07, 2017 07:00 AM

> Subject: Re: [Hardhats] login fails when multiple users login simultaneously

>

> Hi David,

>

> remoteProcedureName = "ORWU USERINFO";

> rpc response= application context has not created

> context-OR CPRS GUI CHART.

>

> Kindly help.

>

> On Tue, Jun 6, 2017 at 5:49 AM, Rachit Agarwal

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>

> Rachit Agarwal

> Contact No. 9868418606,8826956463

> To improve is to change; to be perfect is to change

> often.<http://www.brainyquote.com/quotes/quotes/w/winstonchu138235.html?src

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> Thanks & regards,

>

> Rachit Agarwal

> Contact No. 9868418606,8826956463

> To improve is to change; to be perfect is to change

> often.<http://www.brainyquote.com/quotes/quotes/w/winstonchu138235.html?src

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--

Nancy Anthracite

 



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Kekoa

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Jun 7, 2017, 5:05:32 PM6/7/17
to Hardhats
... a cipher pad is not required for it to talk w/foia and non-foia systems; unless you are using a custom cipher algorithm on the VistA end.

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> Contact No. 9868418606,8826956463

> To improve is to change; to be perfect is to change

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Nancy Anthracite

 



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Rachit Agarwal

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Jun 15, 2017, 6:18:03 AM6/15/17
to hard...@googlegroups.com
Hi Nancy,

In CPRS while changing the password we are getting the error message

"The remote procedure XUS CVC is not registered to the option OR CPRS GUI CHART."

Apart from this the login failure issue that is being discussed is now coming in CPRS as well.

Inline image 1



> [cid:image002.png@01D2DF60.62FDF270]

> [cid:image003.png@01D2DF60.62FDF270]

>

> Email correspondence to and from this address is subject to the

> North Carolina Public Records Law and may be disclosed to third parties.

> __________________________________________________________

>

> Twitter<https://twitter.com/ncdhhs>

> YouTube<https://www.youtube.com/user/ncdhhs> Unauthorized disclosure of

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> information, including confidential information relating to an ongoing

> State procurement effort, is prohibited by law. If you have received this

> e-mail in error, please notify the sender immediately and delete all

> records of this e-mail.

>

>

> From: Rachit Agarwal

> Sent: Wednesday, June 07, 2017 07:00 AM

> Subject: Re: [Hardhats] login fails when multiple users login simultaneously

>

> Hi David,

>

> remoteProcedureName = "ORWU USERINFO";

> rpc response= application context has not created

> context-OR CPRS GUI CHART.

>

> Kindly help.

>

> On Tue, Jun 6, 2017 at 5:49 AM, Rachit Agarwal

> > egroups.com>

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> To improve is to change; to be perfect is to change

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> To improve is to change; to be perfect is to change

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Thurber, Joe

unread,
Jun 15, 2017, 7:08:03 AM6/15/17
to hard...@googlegroups.com

These errors go hand in hand.  If the signon context is not being properly created, then the XUS remote procedures will not run without being registered, in this case to the option for CPRS.  Could it be that you have a mix of patches and/or custom modifications that don’t work together?  It sounds to me like you have something wrong in the XUS routines…

 

Joe Thurber

Chief Information Officer

Division of State Operated Facilities, Central Regional Hospital

North Carolina Department of Health and Human Services

919 575 2570    office

919 575 7300    fax

joe.t...@dhhs.nc.gov

 

Central Regional Hospital

300 Veazey Road

Butner, NC 27509-1668

 

 

Email correspondence to and from this address is subject to the

North Carolina Public Records Law and may be disclosed to third parties.

__________________________________________________________

          

Unauthorized disclosure of juvenile, health, legally privileged, or otherwise confidential information, including confidential information relating to an ongoing State procurement effort, is prohibited by law. If you have received this e-mail in error, please notify the sender immediately and delete all records of this e-mail.

 

 

From: Rachit Agarwal [mailto:rachit.ag...@gmail.com]
Sent: Thursday, June 15, 2017 06:18 AM
To: hard...@googlegroups.com
Subject: Re: [Hardhats] login fails when multiple users login simultaneously

 

Hi Nancy,

>

> Email correspondence to and from this address is subject to the

> North Carolina Public Records Law and may be disclosed to third parties.

> __________________________________________________________

>

> Twitter<https://twitter.com/ncdhhs>

> YouTube<https://www.youtube.com/user/ncdhhs> Unauthorized disclosure of

> juvenile, health, legally privileged, or otherwise confidential

> information, including confidential information relating to an ongoing

> State procurement effort, is prohibited by law. If you have received this

> e-mail in error, please notify the sender immediately and delete all

> records of this e-mail.

>

>

> From: Rachit Agarwal

> Sent: Wednesday, June 07, 2017 07:00 AM

> Subject: Re: [Hardhats] login fails when multiple users login simultaneously

>

> Hi David,

>

> remoteProcedureName = "ORWU USERINFO";

> rpc response= application context has not created

> context-OR CPRS GUI CHART.

>

> Kindly help.

>

> On Tue, Jun 6, 2017 at 5:49 AM, Rachit Agarwal

> > egroups.com>

> >

> > ---

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> Rachit Agarwal

> Contact No. 9868418606,8826956463

> To improve is to change; to be perfect is to change

> often.<http://www.brainyquote.com/quotes/quotes/w/winstonchu138235.html?src

> =t_change>

>

>

> --

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> http://groups.google.com/group/Hardhats

> To unsubscribe, send email to

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> Email correspondence to and from this address is subject to the North

> Carolina Public Records Law and may be disclosed to third parties by an

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> Contact No. 9868418606,8826956463

> To improve is to change; to be perfect is to change

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Thanks & regards,

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Contact No. 9868418606,8826956463






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Nancy Anthracite

unread,
Jun 15, 2017, 11:26:37 AM6/15/17
to hard...@googlegroups.com, Thurber, Joe

Do you know how to register and RPC for CPRS? Here is the remote procedure:

 

NUMBER: 111                             NAME: XUS CVC
 TAG: CVC                              ROUTINE: XUSRB
 RETURN VALUE TYPE: ARRAY              AVAILABILITY: RESTRICTED
DESCRIPTION:    
This RPC is used as part of Kernel to allow the user to change there
verify code.

And to register it:

 

D P^DI

 

Select OPTION: 1  ENTER OR EDIT FILE ENTRIES

INPUT TO WHAT FILE: KERNEL SYSTEM PARAMETERS// option
    1   OPTION                           (10376 entries)
    2   OPTION SCHEDULING                (17 entries)
CHOOSE 1-2: 1  OPTION                     (10376 entries)
EDIT WHICH FIELD: ALL// RPC    (multiple)
  EDIT WHICH RPC SUB-FIELD: ALL//  
THEN EDIT FIELD:                    

Select OPTION NAME: OR CPRS GUI CHART       CPRSChart version 1.0.30.16                                                                                                            
Select RPC: C0P ERX PULLBACK// XUS                                                                                                                                                 
    1   XUS GET TOKEN                                                                                                                                                                  2   XUS PKI GET UPN                                                                                                                                                           
    3   XUS PKI SET UPN                                                                                                                                                           
CHOOSE 1-3: ^                                                                                                                                                                      
Select RPC: C0P ERX PULLBACK// XUS CVC                                                                                                                                             
 Are you adding 'XUS CVC' as a new RPC (the 2143RD for this OPTION)? No// yes                                                                                                     
 (Yes)                                                                                                                                                                            
 RPCKEY:
    Answer must be the name of an existing key 1-30 characters in length.
 RPCKEY:


Select RPC:

 

On Thursday, June 15, 2017 11:07:56 AM EDT Thurber, Joe wrote:

> These errors go hand in hand. If the signon context is not being properly

> created, then the XUS remote procedures will not run without being

> registered, in this case to the option for CPRS. Could it be that you have

> a mix of patches and/or custom modifications that don’t work together? It

> sounds to me like you have something wrong in the XUS routines…

>

> Joe Thurber

> Chief Information Officer

> Division of State Operated Facilities, Central Regional Hospital

> North Carolina Department of Health and Human Services

> 919 575 2570 office

> 919 575 7300 fax

>

> Central Regional Hospital

> 300 Veazey Road

> Butner, NC 27509-1668

>

> [cid:image0...@01D2E5A6.1B26B8A0]

>

> Email correspondence to and from this address is subject to the

> North Carolina Public Records Law and may be disclosed to third parties.

> __________________________________________________________

>

> Twitter<https://twitter.com/ncdhhs>

> YouTube<https://www.youtube.com/user/ncdhhs> Unauthorized disclosure of

> juvenile, health, legally privileged, or otherwise confidential

> information, including confidential information relating to an ongoing

> State procurement effort, is prohibited by law. If you have received this

> e-mail in error, please notify the sender immediately and delete all

> records of this e-mail.

>

>

> From: Rachit Agarwal [mailto:rachit.ag...@gmail.com]

> Sent: Thursday, June 15, 2017 06:18 AM

> To: hard...@googlegroups.com

> Subject: Re: [Hardhats] login fails when multiple users login simultaneously

>

> Hi Nancy,

>

> In CPRS while changing the password we are getting the error message

>

> "The remote procedure XUS CVC is not registered to the option OR CPRS GUI

> CHART."

>

> Apart from this the login failure issue that is being discussed is now

> coming in CPRS as well.

>

> [Inline image 1]

>

>

>

> On Wed, Jun 7, 2017 at 7:01 AM, Nancy Anthracite

> > @dhhs.nc.gov<mailto:joe.t...@dhhs.nc.gov>>

> >

> >

> >

> > Central Regional Hospital

> >

> > 300 Veazey Road

> >

> > Butner, NC 27509-1668

> >

> >

> >

> > [cid:image0...@01D2DF60.62FDF270]

> >

> >

> >

> > Email correspondence to and from this address is subject to the

> >

> > North Carolina Public Records Law and may be disclosed to third parties.

> >

> > __________________________________________________________

> >

> >

> >

> > Twitter<https://twitter.com/ncdhhs>

> >

> > YouTube<https://www.youtube.com/user/ncdhhs> Unauthorized disclosure of

> >

> > juvenile, health, legally privileged, or otherwise confidential

> >

> > information, including confidential information relating to an ongoing

> >

> > State procurement effort, is prohibited by law. If you have received this

> >

> > e-mail in error, please notify the sender immediately and delete all

> >

> > records of this e-mail.

> >

> >

> >

> >

> >

> > From: Rachit Agarwal

> > [mailto:rachit.ag...@gmail.com<mailto:rachit.ag...@gmail.com>

> > ]

> >

> > Sent: Wednesday, June 07, 2017 07:28 AM

> >

> > To: hard...@googlegroups.com<mailto:hard...@googlegroups.com>

> >

> > Subject: Re: [Hardhats] login fails when multiple users login

> > simultaneously

> >

> >

> >

> > Hi Joe,

> >

> >

> >

> > We have 2 vista servers. 1 is the production and the second one is the

> > exact

> >

> > replica of production server.

> >

> >

> >

> > When we are hitting prod vista using our web application out of 6-7 login

> >

> > attempts it gets login once or twice. But when we are doing it with the

> >

> > replica server our web application is getting login every time we do.

> >

> >

> >

> > will this may still be a connection failure issue??

> >

> >

> >

> > what else we can check at our end to detect the root cause of the issue??

> >

> >

> >

> >

> >

> > On Wed, Jun 7, 2017 at 4:10 AM, Thurber, Joe

> >

> >

> > that the users are set up with the correct primary or secondary menus,

> > this

> >

> > looks to me like either a failure of the web application to create the

> >

> > context, in which case the application would still work for users with

> >

> > certain elevated rights, OR a failure of the web application to maintain

> >

> > the connection state, in which case it has lost the context prior to the

> >

> > call to ORWU USERINFO. I would guess that the latter is the culprit based

> >

> > on the symptoms you describe.

> >

> >

> >

> > Joe Thurber

> >

> > Chief Information Officer

> >

> > Division of State Operated Facilities, Central Regional Hospital

> >

> > North Carolina Department of Health and Human Services

> >

> > 919 575 2570 office

> >

> > 919 575 7300 fax

> >

> > @dhhs.nc.gov<mailto:joe.t...@dhhs.nc.gov>>

> >

> >

> >

> > Central Regional Hospital

> >

> > 300 Veazey Road

> >

> > Butner, NC 27509-1668

> >

> >

> >

> > [cid:image0...@01D2DF60.62FDF270]

> >

> >

> >

> > Email correspondence to and from this address is subject to the

> >

> > North Carolina Public Records Law and may be disclosed to third parties.

> >

> > __________________________________________________________

> >

> >

> >

> > Twitter<https://twitter.com/ncdhhs>

> >

> > YouTube<https://www.youtube.com/user/ncdhhs> Unauthorized disclosure of

> >

> > juvenile, health, legally privileged, or otherwise confidential

> >

> > information, including confidential information relating to an ongoing

> >

> > State procurement effort, is prohibited by law. If you have received this

> >

> > e-mail in error, please notify the sender immediately and delete all

> >

> > records of this e-mail.

> >

> >

> >

> >

> >

> > From: Rachit Agarwal

> >

> > [mailto:rachit.ag...@gmail.com<mailto:rachit.ag...@gmail.com><

> > mailto:rachit.ag...@gmail.com<mailto:rachit.ag...@gmail.com>>]

> >

> > Sent: Wednesday, June 07, 2017 07:00 AM

> >

> > To:

> >

> > Subject: Re: [Hardhats] login fails when multiple users login

> > simultaneously

> >

> >

> >

> > Hi David,

> >

> >

> >

> > remoteProcedureName = "ORWU USERINFO";

> >

> > rpc response= application context has not created

> >

> > context-OR CPRS GUI CHART.

> >

> >

> >

> > Kindly help.

> >

> >

> >

> > On Tue, Jun 6, 2017 at 5:49 AM, Rachit Agarwal

> >

> > rachit.ag...@gmail.com<mailto:rachit.ag...@gmail.com>>> wrote:

> >

> >

> >

> > Hi David,

> >

> >

> >

> > I am using a web application which connects to vista through RPCs. Its an

> >

> > angular js and java application. Out of 6-7 login attempts it gets

> >

> > successful once. On 6 Jun 2017 18:04, "David Whitten"

> >

> > dvista.org<mailto:whi...@worldvista.org>>> wrote: Rachit,

> >

> > are you using CPRS or Putty to connect to VistA ?

> >

> > (or are you using some web application?)

> >

> >

> >

> > Thanks

> >

> > David

> >

> >

> >

> > On Tue, May 30, 2017 at 8:29 AM, Sam Habiel

> >

> > .com<mailto:sam.h...@gmail.com>>> wrote: Tell us which

> >

> > distribution of VistA you are using and how did you install it.

> >

> >

> >

> > --Sam

> >

> >

> >

> > On Tue, May 30, 2017 at 6:34 AM, Rachit Agarwal

> >

> > <rachit.ag...@gmail.com<mailto:rachit.ag...@gmail.com><mailto:rachit.ag...@gmail.com<mailto:rachit.ag...@gmail.com>>> wrote:

> > > Actually i am facing issue in login. When multiple users login

> > >

> > > simultaneously the login fails as it shows connection not established

> > >

> > > despite of entering correct access & verify code.

> > >

> > >

> > >

> > > What i was trying to ask was that is there any parameter which defines

> > > the

> > >

> > > number of users for concurrent login. If yes then how can we check that

> > >

> > > and

> > >

> > > if required can be changed.

> > >

> > >

> > >

> > > Can it be the RPC issue which checks for login..??

> > >

> > >

> > >

> > > I am using GT.M.

> > >

> > >

> > >

> > > Kindly help.

> > >

> > >

> > >

> > > --

> > >

> > > --

> > >

> > > http://groups.google.com/group/Hardhats

> > >

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> > > subscribe@googl>

> > >

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> > >

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> > >

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> >

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> > --

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> > Thanks & regards,

> >

> >

> >

> > Rachit Agarwal

> >

> > Contact No. 9868418606,8826956463

> >

> > To improve is to change; to be perfect is to change

> >

> > often.<http://www.brainyquote.com/quotes/quotes/w/winstonchu138235.html?sr

> > c

> >

> > =t_change>

> >

> >

> >

> >

> >

> > --

> >

> > --

> >

> > http://groups.google.com/group/Hardhats

> >

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> >

> >

> > ________________________________

> >

> >

> >

> > Email correspondence to and from this address is subject to the North

> >

> > Carolina Public Records Law and may be disclosed to third parties by an

> >

> > authorized State official. Unauthorized disclosure of juvenile, health,

> >

> > legally privileged, or otherwise confidential information, including

> >

> > confidential information relating to an ongoing State procurement effort,

> >

> > is prohibited by law. If you have received this email in error, please

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> > notify the sender immediately and delete all records of this email. --

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> >

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> >

> >

> >

> > --

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> > Thanks & regards,

> >

> >

> >

> > Rachit Agarwal

> >

> > Contact No. 9868418606,8826956463

> >

> > To improve is to change; to be perfect is to change

> >

> > often.<http://www.brainyquote.com/quotes/quotes/w/winstonchu138235.html?sr

> > c

> >

> > =t_change>

> >

> >

> >

> >

> >

> >

> >

> > --

> >

> > --

> >

> > http://groups.google.com/group/Hardhats

> >

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>

> Nancy Anthracite

>

>

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Sam Habiel

unread,
Jun 15, 2017, 1:14:31 PM6/15/17
to hard...@googlegroups.com, Thurber, Joe
Nancy. Wrong advice. What Joe said is correct. 

--Sam

Nancy Anthracite

unread,
Jun 15, 2017, 1:40:45 PM6/15/17
to hard...@googlegroups.com, Sam Habiel, Thurber, Joe
Please be more specific about what is wrong. Note I did not say this would
make it work, but only how to register and RPC. Is that part wrong?
--
Nancy Anthracite

Kekoa

unread,
Jun 15, 2017, 2:03:10 PM6/15/17
to Hardhats
XWBSEC.m:~15 shows...
  1. ;These RPC's are allowed in any context, so we can just quit
  2. I "^XWB IM HERE^XWB CREATE CONTEXT^XWB RPC LIST^XWB IS RPC AVAILABLE^XUS GET USER INFO^XUS GET TOKEN^XUS SET VISITOR^"[(U_XWBRP_U) Q ;p53
  3. I "^XUS IAM BIND USER^XUS CVC^XUS KEY CHECK^XUS BSE TOKEN^"[(U_XWBRP_U) Q ;p64
Therefore adding the RPC to the context isn't proper.

>

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> From: Rachit Agarwal



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Thanks & regards,

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Thurber, Joe

unread,
Jun 15, 2017, 2:06:24 PM6/15/17
to hard...@googlegroups.com

Exactly!  That’s what I meant.  So wouldn’t you think that the problem is resultant from some problem with creating the signon context properly?  Still looks to me like somebody has changed the XUS routines!

 

Joe Thurber

Chief Information Officer

Division of State Operated Facilities, Central Regional Hospital

North Carolina Department of Health and Human Services

919 575 2570    office

919 575 7300    fax

joe.t...@dhhs.nc.gov

 

Central Regional Hospital

300 Veazey Road

Butner, NC 27509-1668

 

 

Email correspondence to and from this address is subject to the

North Carolina Public Records Law and may be disclosed to third parties.

__________________________________________________________

          

Twitter  YouTube

Unauthorized disclosure of juvenile, health, legally privileged, or otherwise confidential information, including confidential information relating to an ongoing State procurement effort, is prohibited by law. If you have received this e-mail in error, please notify the sender immediately and delete all records of this e-mail.

 

 

From: Kekoa [mailto:chris....@gmail.com]
Sent: Thursday, June 15, 2017 02:03 PM
To: Hardhats <hard...@googlegroups.com>
Subject: Re: [Hardhats] login fails when multiple users login simultaneously

 

XWBSEC.m:~15 shows...

1.   ;These RPC's are allowed in any context, so we can just quit

2.   I "^XWB IM HERE^XWB CREATE CONTEXT^XWB RPC LIST^XWB IS RPC AVAILABLE^XUS GET USER INFO^XUS GET TOKEN^XUS SET VISITOR^"[(U_XWBRP_U) Q ;p53

3.   I "^XUS IAM BIND USER^XUS CVC^XUS KEY CHECK^XUS BSE TOKEN^"[(U_XWBRP_U) Q ;p64

Therefore adding the RPC to the context isn't proper.


On Thursday, June 15, 2017 at 1:08:03 AM UTC-10, JHT wrote:

These errors go hand in hand.  If the signon context is not being properly created, then the XUS remote procedures will not run without being registered, in this case to the option for CPRS.  Could it be that you have a mix of patches and/or custom modifications that don’t work together?  It sounds to me like you have something wrong in the XUS routines…

 

Joe Thurber

Chief Information Officer

Division of State Operated Facilities, Central Regional Hospital

North Carolina Department of Health and Human Services

919 575 2570    office

919 575 7300    fax

joe.t...@dhhs.nc.gov

 

Central Regional Hospital

300 Veazey Road

Butner, NC 27509-1668

 

Image removed by sender.

 

Email correspondence to and from this address is subject to the

North Carolina Public Records Law and may be disclosed to third parties.

__________________________________________________________

          

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Unauthorized disclosure of juvenile, health, legally privileged, or otherwise confidential information, including confidential information relating to an ongoing State procurement effort, is prohibited by law. If you have received this e-mail in error, please notify the sender immediately and delete all records of this e-mail.

 

 

From: Rachit Agarwal [mailto:rachit.ag...@gmail.com]
Sent: Thursday, June 15, 2017 06:18 AM
To: hard...@googlegroups.com
Subject: Re: [Hardhats] login fails when multiple users login simultaneously

 

Hi Nancy,

 

In CPRS while changing the password we are getting the error message

 

"The remote procedure XUS CVC is not registered to the option OR CPRS GUI CHART."

 

Apart from this the login failure issue that is being discussed is now coming in CPRS as well.

 

Image removed by sender. Inline image 1

 

 

 

> [cid:image0...@01D2DF60.62FDF270]

> [cid:image0...@01D2DF60.62FDF270]

>

> Email correspondence to and from this address is subject to the

> North Carolina Public Records Law and may be disclosed to third parties.

> __________________________________________________________

>

> Twitter<https://twitter.com/ncdhhs>

> YouTube<https://www.youtube.com/user/ncdhhs> Unauthorized disclosure of

> juvenile, health, legally privileged, or otherwise confidential

> information, including confidential information relating to an ongoing

> State procurement effort, is prohibited by law. If you have received this

> e-mail in error, please notify the sender immediately and delete all

> records of this e-mail.

>

>

> From: Rachit Agarwal

Nancy Anthracite

unread,
Jun 15, 2017, 2:30:08 PM6/15/17
to hard...@googlegroups.com, Kekoa
Actually this RPC is not "registered in OR CPRS GUI CHART" in WorldVistA EHR
but people can sign on with no problem. So it is obvious I am missing peices,
etc. My obvious lack of technical knowledge is showing.

On Thursday, June 15, 2017 11:03:09 AM EDT Kekoa wrote:
> XWBSEC.m:~15 <http://code.osehra.org/dox/Routine_XWBSEC_source.html>
> shows...
>
> 1. ;These RPC's are allowed in any context, so we can just quit
> 2. I "^XWB IM HERE^XWB CREATE CONTEXT^XWB RPC LIST^XWB IS RPC
> AVAILABLE^XUS GET USER INFO^XUS GET TOKEN^XUS SET VISITOR^"[(U_XWBRP_U) Q
> ;p53
> 3. I "^XUS IAM BIND USER^XUS CVC^XUS KEY CHECK^XUS BSE TOKEN^"[(U_XWBRP_U
> ) Q ;p64
>
> Therefore adding the RPC to the context isn't proper.
>
> On Thursday, June 15, 2017 at 1:08:03 AM UTC-10, JHT wrote:
> > These errors go hand in hand. If the signon context is not being properly
> > created, then the XUS remote procedures will not run without being
> > registered, in this case to the option for CPRS. Could it be that you
> > have
> > a mix of patches and/or custom modifications that don’t work together? It
> > sounds to me like you have something wrong in the XUS routines…
> >
> >
> >
> > *Joe Thurber*
> >
> > Chief Information Officer
> >
> > Division of State Operated Facilities, Central Regional Hospital
> >
> > North Carolina Department of Health and Human Services
> >
> > 919 575 2570 office
> >
> > 919 575 7300 fax
> >
> > joe.t...@dhhs.nc.gov <javascript:>
> >
> >
> >
> > Central Regional Hospital
> >
> > 300 Veazey Road
> >
> > Butner, NC 27509-1668
> >
> >
> >
> >
> >
> > *Email correspondence to and from this address is subject to the*
> >
> > *North Carolina Public Records Law and may be disclosed to third parties.*
> >
> > *__________________________________________________________*
> >
> >
> >
> > Twitter <https://twitter.com/ncdhhs> YouTube
> > <https://www.youtube.com/user/ncdhhs>
> >
> > Unauthorized disclosure of juvenile, health, legally privileged, or
> > otherwise confidential information, including confidential information
> > relating to an ongoing State procurement effort, is prohibited by law. If
> > you have received this e-mail in error, please notify the sender
> > immediately and delete all records of this e-mail.
> >
> >
> >
> >
> >
> > *From:* Rachit Agarwal [mailto:rachit.ag...@gmail.com <javascript:>]
> > *Sent:* Thursday, June 15, 2017 06:18 AM
> > *To:* hard...@googlegroups.com <javascript:>
> > *Subject:* Re: [Hardhats] login fails when multiple users login
> > > joe.t...@dhhs.nc.gov <javascript:><mailto:joe.t...@dhhs.nc.gov
> >
> > <javascript:>>
> >
> > > Central Regional Hospital
> > >
> > > 300 Veazey Road
> > >
> > > Butner, NC 27509-1668
> > >
> > >
> > >
> > > [cid:image0...@01D2DF60.62FDF270]
> > >
> > >
> > >
> > > Email correspondence to and from this address is subject to the
> > >
> > > North Carolina Public Records Law and may be disclosed to third parties.
> > >
> > > __________________________________________________________
> > >
> > >
> > >
> > > Twitter<https://twitter.com/ncdhhs>
> > >
> > > YouTube<https://www.youtube.com/user/ncdhhs> Unauthorized disclosure of
> > >
> > > juvenile, health, legally privileged, or otherwise confidential
> > >
> > > information, including confidential information relating to an ongoing
> > >
> > > State procurement effort, is prohibited by law. If you have received
> > > this
> > >
> > > e-mail in error, please notify the sender immediately and delete all
> > >
> > > records of this e-mail.
> > >
> > >
> > >
> > >
> > >
> > > From: Rachit Agarwal [mailto:rachit.ag...@gmail.com <javascript:>]
> > >
> > > Sent: Wednesday, June 07, 2017 07:28 AM
> > >
> > > To: hard...@googlegroups.com <javascript:>
> > >
> > > Subject: Re: [Hardhats] login fails when multiple users login
> >
> > simultaneously
> >
> > > Hi Joe,
> > >
> > >
> > >
> > > We have 2 vista servers. 1 is the production and the second one is the
> >
> > exact
> >
> > > replica of production server.
> > >
> > >
> > >
> > > When we are hitting prod vista using our web application out of 6-7
> > > login
> > >
> > > attempts it gets login once or twice. But when we are doing it with the
> > >
> > > replica server our web application is getting login every time we do.
> > >
> > >
> > >
> > > will this may still be a connection failure issue??
> > >
> > >
> > >
> > > what else we can check at our end to detect the root cause of the
> > > issue??
> > >
> > >
> > >
> > >
> > >
> > > On Wed, Jun 7, 2017 at 4:10 AM, Thurber, Joe
> > >
> > > <joe.t...@dhhs.nc.gov <javascript:><mailto:joe.t...@dhhs.nc.gov
> >
> > <javascript:>>> wrote: Assuming
> >
> > > that the users are set up with the correct primary or secondary menus,
> >
> > this
> >
> > > looks to me like either a failure of the web application to create the
> > >
> > > context, in which case the application would still work for users with
> > >
> > > certain elevated rights, OR a failure of the web application to maintain
> > >
> > > the connection state, in which case it has lost the context prior to the
> > >
> > > call to ORWU USERINFO. I would guess that the latter is the culprit
> > > based
> > >
> > > on the symptoms you describe.
> > >
> > >
> > >
> > > Joe Thurber
> > >
> > > Chief Information Officer
> > >
> > > Division of State Operated Facilities, Central Regional Hospital
> > >
> > > North Carolina Department of Health and Human Services
> > >
> > > 919 575 2570 office
> > >
> > > 919 575 7300 fax
> > >
> > > joe.t...@dhhs.nc.gov <javascript:><mailto:joe.t...@dhhs.nc.gov
> >
> > <javascript:>>
> >
> > > Central Regional Hospital
> > >
> > > 300 Veazey Road
> > >
> > > Butner, NC 27509-1668
> > >
> > >
> > >
> > > [cid:image0...@01D2DF60.62FDF270]
> > >
> > >
> > >
> > > Email correspondence to and from this address is subject to the
> > >
> > > North Carolina Public Records Law and may be disclosed to third parties.
> > >
> > > __________________________________________________________
> > >
> > >
> > >
> > > Twitter<https://twitter.com/ncdhhs>
> > >
> > > YouTube<https://www.youtube.com/user/ncdhhs> Unauthorized disclosure of
> > >
> > > juvenile, health, legally privileged, or otherwise confidential
> > >
> > > information, including confidential information relating to an ongoing
> > >
> > > State procurement effort, is prohibited by law. If you have received
> > > this
> > >
> > > e-mail in error, please notify the sender immediately and delete all
> > >
> > > records of this e-mail.
> > >
> > >
> > >
> > >
> > >
> > > From: Rachit Agarwal
> >
> > > [mailto:rachit.ag...@gmail.com <javascript:><mailto:
> > rachit.ag...@gmail.com <javascript:>>]
> >
> > > Sent: Wednesday, June 07, 2017 07:00 AM
> >
> > > To: hard...@googlegroups.com <javascript:><mailto:
> > hard...@googlegroups.com <javascript:>>
> >
> > > Subject: Re: [Hardhats] login fails when multiple users login
> >
> > simultaneously
> >
> > > Hi David,
> > >
> > >
> > >
> > > remoteProcedureName = "ORWU USERINFO";
> > >
> > > rpc response= application context has not created
> > >
> > > context-OR CPRS GUI CHART.
> > >
> > >
> > >
> > > Kindly help.
> > >
> > >
> > >
> > > On Tue, Jun 6, 2017 at 5:49 AM, Rachit Agarwal
> > >
> > > <rachit.ag...@gmail.com <javascript:><mailto:rachit.ag...@gmail.com
> >
> > <javascript:>>> wrote:
> > > Hi David,
> > >
> > >
> > >
> > > I am using a web application which connects to vista through RPCs. Its
> > > an
> > >
> > > angular js and java application. Out of 6-7 login attempts it gets
> > >
> > > successful once. On 6 Jun 2017 18:04, "David Whitten"
> > >
> > > <whi...@worldvista.org <javascript:><mailto:whi...@worldvista.org
> >
> > <javascript:>>> wrote: Rachit,
> >
> > > are you using CPRS or Putty to connect to VistA ?
> > >
> > > (or are you using some web application?)
> > >
> > >
> > >
> > > Thanks
> > >
> > > David
> > >
> > >
> > >
> > > On Tue, May 30, 2017 at 8:29 AM, Sam Habiel
> > >
> > > <sam.h...@gmail.com <javascript:><mailto:sam.h...@gmail.com
> >
> > <javascript:>>> wrote: Tell us which
> >
> > > distribution of VistA you are using and how did you install it.
> > >
> > >
> > >
> > > --Sam
> > >
> > >
> > >
> > > On Tue, May 30, 2017 at 6:34 AM, Rachit Agarwal
> > >
> > >
> > >
> > > <rachit.ag...@gmail.com <javascript:><mailto:rachit.ag...@gmail.com
> >
> > <javascript:>>> wrote:
> > > > Actually i am facing issue in login. When multiple users login
> > > >
> > > > simultaneously the login fails as it shows connection not established
> > > >
> > > > despite of entering correct access & verify code.
> > > >
> > > >
> > > >
> > > > What i was trying to ask was that is there any parameter which defines
> >
> > the
> >
> > > > number of users for concurrent login. If yes then how can we check
> > > > that
> > > >
> > > > and
> > > >
> > > > if required can be changed.
> > > >
> > > >
> > > >
> > > > Can it be the RPC issue which checks for login..??
> > > >
> > > >
> > > >
> > > > I am using GT.M.
> > > >
> > > >
> > > >
> > > > Kindly help.
> > > >
> > > >
> > > >
> > > > --
> > > >
> > > > --
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> > > --
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> > > Thanks & regards,
> > >
> > >
> > >
> > > Rachit Agarwal
> > >
> > > Contact No. 9868418606,8826956463
> > >
> > > To improve is to change; to be perfect is to change
> > >
> > > often.<
> >
> > http://www.brainyquote.com/quotes/quotes/w/winstonchu138235.html?src
> >
> > > =t_change>
> > >
> > >
> > >
> > >
> > >
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> > > ________________________________
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> > >
> > > Email correspondence to and from this address is subject to the North
> > >
> > > Carolina Public Records Law and may be disclosed to third parties by an
> > >
> > > authorized State official. Unauthorized disclosure of juvenile, health,
> > >
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> > > confidential information relating to an ongoing State procurement
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> > >
> > >
> > >
> > >
> > >
> > >
> > > --
> > >
> > > Thanks & regards,
> > >
> > >
> > >
> > > Rachit Agarwal
> > >
> > > Contact No. 9868418606,8826956463
> > >
> > > To improve is to change; to be perfect is to change
> > >
> > > often.<
> >
> > http://www.brainyquote.com/quotes/quotes/w/winstonchu138235.html?src
> >
> > > =t_change>
> > >
> > >
> > >
> > >
> > >
> > >
> > >
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> > >
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> > Nancy Anthracite
> >
> >
> >
> >
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Nancy Anthracite

Joel

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Jun 15, 2017, 4:09:31 PM6/15/17
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The remote procedure "XUS CVC" is included under the context option "XUS SIGNON," which is the context that is used before the user has been fully authenticated.  I do not know why it is then trying to do this under the CPRS context, which would only be activated after the user is fully authenticated (and that authentication would include the changing of the Verify Code if the user specified it during sign-on).

    Joel

Kevin Toppenberg

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Jun 16, 2017, 9:26:47 AM6/16/17
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To echo what others are saying, let me briefly describe the security system

-- It is not OK to let the user run whatever RPC they want without approval.  They could thereby access privileged code on the server with the server having no control.  So the designers anticipated this and created a system to put the server in charge of what can be done.  The client application has to tell the the "context" that they want to run in.  So, for example, CPRS establishes a CPRS context.  And suddenly the CPRS application is allowed access to all the CPRS-related RPCS's

-- So why can a client not just tell the server it is some other application?  It could.  But those RPC's would not be available unless the user has been given specific permission on the serve to run that application.   So server configuration has to occur to specifically allow a user to run a certain application.  And then they can access all the RPC's assigned to that application.  Here is an overview of the process: http://vistapedia.net/index.php/RPC_HELP_Broker_Overview

-- The listing of all the RPC's that an application can run are stored in the OPTION file.  So the OE CPRS GUI CHART record has a multiple (subfile) field RPC's that list all the RPC's that can be run.

-- The applications that a user can access are established by them having this OPTION record in their SECONDARY MENUS multiple (subfile) field.  

-- There are a few RPC calls that can be called without a context.  There is one with a name something like IS RPC AVAILABLE, which returns if a RPC can be run.  And of course the RPC calls to establish the context are also allowed "bare".

Regarding why you are getting that application Memory Access error that you posted an image of, this is because of sloppy programming in Delphi.   When the RPC call is made, the results come back in a TStringList in the variable VRPCBroker.Results (I think, away from my system as I type this).  Typically VRPCBroker.Results[0] holds a status string about the success or failure of the call.  If no reply is returned then .Results.count=0 and it is invalid to try to access .Results[0].  So the proper way to program this would be to first check that a result was returned and handle that cases where it is not.  But instead someone assumed that a reply would be returned and attempts to access VRPCBroker.Results[0], leading to the access violation exception.

Hope that helps
Kevin

On Thursday, June 15, 2017 at 6:18:03 AM UTC-4, Rachit Agarwal wrote:
Hi Nancy,

In CPRS while changing the password we are getting the error message

"The remote procedure XUS CVC is not registered to the option OR CPRS GUI CHART."...
-snip- 

Sam Habiel

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Jun 16, 2017, 7:02:47 PM6/16/17
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Wonderful explanation Kevin. 



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Joel

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Jun 17, 2017, 11:35:05 PM6/17/17
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Kevin, 

That problem showed up in an early version of the MDWS software by developers at the Ann Arbor VA where they created their own version of the RPCBroker in C#.  Several errors kept occurring, and I traced it to exactly this problem where they did not check the return value, and on an access failure continued trying to function with a DUZ value of zero.  I pointed this out to the developers and they did fix the problem.  So, I would assume that the version of the software being used here is the early version of the MDWS version of the RPCBroker.

    Joel

Joel

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Jun 17, 2017, 11:38:32 PM6/17/17
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I might remark that the developers at Ann Arbor who created MDWS were not sticklers for following rules or procedures.  I was told one time by one of them that if they followed all of the rules, then they would never get anything done either (which I gathered from that comment that I hadn't been able to get anything done in my work with the VA).

Sam Habiel

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Jun 18, 2017, 8:35:19 AM6/18/17
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Would this help our interlocutor?

https://gist.github.com/shabiel/25bdb59ab69fcd27ffc6

--Sam

Rachit Agarwal

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Jul 3, 2017, 1:11:27 AM7/3/17
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Dear Nancy,

Kindly help me in this issue of connection exception in vista (screenshot of the error attached).

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IMG-20170628-WA0010.jpg

David Whitten

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Jul 3, 2017, 4:23:17 PM7/3/17
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A minor point, but the Java Stack trace says you are using Chris Uyehara's code and not the MDWS code which some of us had thought.

Secondly, the error says the connection to a "new style RPC" is being rejected.  The new style RPC Broker stays with the original connection to the server. The old style RPC Broker will break the original connection and create a new one from the server back to the client machine. Unfortunately NAT routing makes a hash of this.

The code also refers to a namespace "com.tcs.hpp.wv." which implies that it is code written by WorldVistA. To my knowledge, it is not. I did a web search for this string and had no success tracing where it came from.

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