Not able to use GAM to batch delete emails using GAM

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T.Lin

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Dec 12, 2017, 2:26:13 PM12/12/17
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Hello Guys,

I have never been able to delete emails based on a subject/sender for all recipients using GAM. The message I see is below: (masked the information)

gam all users delete message query 'from:****@YYXX.com.au'


ERROR: User X...@XXX.com: unauthorized_client: Client is unauthorized to retrieve access tokens using this method.

Got 0 messages for user X...@XXX.com


ERROR: User Y...@priceline.com: unauthorized_client: Client is unauthorized to retrieve access tokens using this method.

Got 0 messages for user Y...@XXX.com

Am I doing something wrong? I followed the whole steps from the wiki.....and the service account + permission scope seems correct....

Any help is appreciated. 

Jay Lee

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Dec 12, 2017, 2:44:23 PM12/12/17
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So when you run:

gam user X...@XXX.com check serviceaccount

where the X...@XXX.com is the same user you are seeing the error for, do you get all PASS?

Jay

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T.Lin

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Dec 12, 2017, 2:49:14 PM12/12/17
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Hello, Jay,

I thought I only need to set up my own service account as a super admin to query and delete everyone's email? Do I actually need to create a service account for everyone and grant all scope of all the accounts created?

Tony


On Tuesday, December 12, 2017 at 2:44:23 PM UTC-5, Jay Lee wrote:
So when you run:

gam user X...@XXX.com check serviceaccount

where the X...@XXX.com is the same user you are seeing the error for, do you get all PASS?

Jay
On Tue, Dec 12, 2017 at 11:26 AM, 'T.Lin' via GAM for G Suite <google-ap...@googlegroups.com> wrote:
Hello Guys,

I have never been able to delete emails based on a subject/sender for all recipients using GAM. The message I see is below: (masked the information)

gam all users delete message query 'from:****@YYXX.com.au'


ERROR: User X...@XXX.com: unauthorized_client: Client is unauthorized to retrieve access tokens using this method.

Got 0 messages for user X...@XXX.com


ERROR: User Y...@priceline.com: unauthorized_client: Client is unauthorized to retrieve access tokens using this method.

Got 0 messages for user Y...@XXX.com

Am I doing something wrong? I followed the whole steps from the wiki.....and the service account + permission scope seems correct....

Any help is appreciated. 

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Ross Scroggs

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Dec 12, 2017, 2:54:48 PM12/12/17
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Tony,

You only need one service account, the command Jay gave you is to test whether you set it up correctly.

What are the results of: gam user X...@XXX.com check serviceaccount

Ross


On Tue, Dec 12, 2017 at 11:49 AM, 'T.Lin' via GAM for G Suite <google-ap...@googlegroups.com> wrote:
Hello, Jay,

I thought I only need to set up my own service account as a super admin to query and delete everyone's email? Do I actually need to create a service account for everyone and grant all scope of all the accounts created?

Tony

On Tuesday, December 12, 2017 at 2:44:23 PM UTC-5, Jay Lee wrote:
So when you run:

gam user X...@XXX.com check serviceaccount

where the X...@XXX.com is the same user you are seeing the error for, do you get all PASS?

Jay
On Tue, Dec 12, 2017 at 11:26 AM, 'T.Lin' via GAM for G Suite <google-ap...@googlegroups.com> wrote:
Hello Guys,

I have never been able to delete emails based on a subject/sender for all recipients using GAM. The message I see is below: (masked the information)

gam all users delete message query 'from:****@YYXX.com.au'


ERROR: User X...@XXX.com: unauthorized_client: Client is unauthorized to retrieve access tokens using this method.

Got 0 messages for user X...@XXX.com


ERROR: User Y...@priceline.com: unauthorized_client: Client is unauthorized to retrieve access tokens using this method.

Got 0 messages for user Y...@XXX.com

Am I doing something wrong? I followed the whole steps from the wiki.....and the service account + permission scope seems correct....

Any help is appreciated. 

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T.Lin

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Dec 12, 2017, 2:58:56 PM12/12/17
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Hello Ross,

User: <myaccount>@XXX.com

 Scope: https://mail.google.com/                                     PASS

 Scope: https://www.googleapis.com/auth/activity                     PASS

 Scope: https://www.googleapis.com/auth/calendar                     PASS

 Scope: https://www.googleapis.com/auth/drive                        PASS

 Scope: https://www.googleapis.com/auth/gmail.settings.basic         PASS

 Scope: https://www.googleapis.com/auth/gmail.settings.sharing       PASS

 Scope: https://www.googleapis.com/auth/plus.me                      PASS


All scopes passed!

Service account <somenumber> is fully authorized

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Ross Scroggs

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Dec 12, 2017, 3:21:28 PM12/12/17
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Tony,

Do:
gam oauth info
gam <myaccount>@xxx.com show gmailprofile

Ross


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T.Lin

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Dec 12, 2017, 3:51:18 PM12/12/17
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gam <myaccount>@XXX.com show gmailprofile

ERROR: <myaccount>@XXX.com is not a valid argument for "gam"


gam oauth info


OAuth File: /Users/<me>/bin/gam/oauth2.txt

Client ID: <no, not here>

Secret: <no,not here>

Scopes (22):

  https://apps-apis.google.com/a/feeds/emailsettings/2.0/

  https://www.googleapis.com/auth/admin.datatransfer

  https://www.googleapis.com/auth/admin.directory.customer

  https://www.googleapis.com/auth/admin.directory.device.chromeos

  https://www.googleapis.com/auth/admin.directory.device.mobile

  https://www.googleapis.com/auth/admin.directory.domain

  https://www.googleapis.com/auth/admin.directory.group

  https://www.googleapis.com/auth/admin.directory.notifications

  https://www.googleapis.com/auth/admin.directory.orgunit

  https://www.googleapis.com/auth/admin.directory.resource.calendar

  https://www.googleapis.com/auth/admin.directory.rolemanagement

  https://www.googleapis.com/auth/admin.directory.user

  https://www.googleapis.com/auth/admin.directory.user.security

  https://www.googleapis.com/auth/admin.directory.userschema

  https://www.googleapis.com/auth/admin.reports.audit.readonly

  https://www.googleapis.com/auth/admin.reports.usage.readonly

  https://www.googleapis.com/auth/apps.groups.settings

  https://www.googleapis.com/auth/apps.licensing

  https://www.googleapis.com/auth/ediscovery

  https://www.googleapis.com/auth/plus.me

  https://www.googleapis.com/auth/siteverification

  https://www.googleapis.com/auth/userinfo.email

G Suite Admin: <myaccount>@xxx.com

Hello Ross,

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T.Lin

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Dec 12, 2017, 3:53:19 PM12/12/17
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Also, maybe this is what you meant?

gam user <myaccount>@XXX.com show gmailprofile

Getting Gmail profile for <myaccount>@XXX.com

emailAddress,historyId,messagesTotal,threadsTotal

<myaccount>@XXX.com,2742327,96228,21416

NY5-88356-M:src felin$ 


On Tuesday, December 12, 2017 at 2:54:48 PM UTC-5, Ross Scroggs wrote:
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T.Lin

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Dec 12, 2017, 3:55:37 PM12/12/17
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Ross Scroggs

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Dec 12, 2017, 4:02:45 PM12/12/17
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Tony,

Sorry about the typo.
Try these; make sure to use the values from your first message.
gam user x...@xxx.com show gmailprofile
gam user y...@priceline.com show gmailprofile

If those work, then try:
gam user x...@xxx.com  delete message query 'from:****@YYXX.com.au'
gam user y...@priceline.com  delete message query 'from:****@YYXX.com.au'

Ross

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T.Lin

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Dec 12, 2017, 4:24:52 PM12/12/17
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Hi Ross,

I got this:

gam user X...@XXX.com delete message query 'from:****@YYXX.com.au'

Searching messages for X...@XXX.com

Got 1 messages for user X...@XXX.com

would try to delete 1 messages for user X...@XXX.com (max 1)



also this:

gam user X...@XXX.com delete message query 'from:****@YYXX.com.au' doit

Searching messages for X...@XXX.com

Got 1 messages for user X...@XXX.com

delete 1 messages

delete 1 of 1 messages



What if I want it to do it to all users? Do I use gam all users instead?

Thanks

Tony
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Ross Scroggs

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Dec 12, 2017, 4:27:09 PM12/12/17
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Tony,

Retry it with all users.

Ross

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T.Lin

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Dec 12, 2017, 4:37:42 PM12/12/17
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Ross,

It ran, however the emails are still there in users' email boxes....

/gam all users delete message query 'from:X...@gmail.com' doit


I also tried to send another testing email and then try to delete it in my email box, i got this:

gam user <myaccount>@XXX.com delete message query 'from:X...@gmail.com' doit

Searching messages for <myaccount>@XXX.com

Got 2 messages for user <myaccount>@XXX.com

WARNING: refusing to delete ANY messages for tony...@priceline.com since max messages to process is 1 and messages to be deleted is 2


Thoughts?


It 
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Jay Lee

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Dec 12, 2017, 4:44:15 PM12/12/17
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As a safety precaution, GAM will refuse to do anything if the query matches more than a single email message. To delete more than 1 email per user use the "maxtomodify" argument:

gam user <myaccount>@XXX.com delete message query 'from:X...@gmail.com' doit maxtomodify 5

that would work for any user with 5 or less matching emails.

Jay

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Ross Scroggs

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Dec 12, 2017, 4:44:31 PM12/12/17
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Tony,

There are two safeguards: doit and maxtodelete.

gam all users delete message query 'from:X...@gmail.com' doit maxtodelete <NumberHere>

You can preview like this.
gam all users delete message query 'from:X...@gmail.com' doit maxtodelete 0
If everything looks good, then do this where <Number> is the largest value "messages to be deleted is <Number>" from the preview.
gam all users delete message query 'from:X...@gmail.com' doit maxtodelete <Number>

Ross

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T.Lin

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Dec 12, 2017, 4:53:12 PM12/12/17
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Hi Ross,

That did it.. Thanks so much

What if I want to have more filters than just from address? Can I do something like this?

gam all users delete message query 'from...@gmail.com;subject:"Blah! "' doit


On Tuesday, December 12, 2017 at 4:44:31 PM UTC-5, Ross Scroggs wrote:
Tony,

There are two safeguards: doit and maxtodelete.

gam all users delete message query 'from...@gmail.com' doit maxtodelete <NumberHere>

You can preview like this.
gam all users delete message query 'from...@gmail.com' doit maxtodelete 0
If everything looks good, then do this where <Number> is the largest value "messages to be deleted is <Number>" from the preview.
gam all users delete message query 'from...@gmail.com' doit maxtodelete <Number>

Ross

On Tue, Dec 12, 2017 at 1:37 PM, 'T.Lin' via GAM for G Suite <google-ap...@googlegroups.com> wrote:
Ross,

It ran, however the emails are still there in users' email boxes....

/gam all users delete message query 'from...@gmail.com' doit


I also tried to send another testing email and then try to delete it in my email box, i got this:

gam user <myaccount>@XXX.com delete message query 'from...@gmail.com' doit


Thoughts?


It 
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T.Lin

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Dec 12, 2017, 4:56:46 PM12/12/17
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very sorry about the spam....

What if I want to query just the MessageID using the know from: and subject:? and get a list of people who received it? Can I do it via GAM? or is it something from API calls (python?...if you by any chance know the reference from Google API for that I will be very thankful since I have been searching forever about the right gmail API and still haven't found one working with email operations.....)

THanks again

Ross Scroggs

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Dec 12, 2017, 5:03:15 PM12/12/17
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Tony,

Here's the documentation on Gmail queries: https://support.google.com/mail/answer/7190
Specifically: Example: rfc822msgid:2005...@example.com

My advanced Gam (https://github.com/taers232c/GAMADV-X) has more message handling operations.

Ross

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Tony Lin

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Dec 12, 2017, 5:22:09 PM12/12/17
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Thanks again Ross. You saved me so much time. 

Tony

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