Crash in Webview When Showing ads

[Irfan Ali]

We are showing ads in our application's and from most of the user's having android 5.0. We are recieving crash in Webview. Chrash is as-------

signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0

    eax 00000000  ebx b7677c74  ecx bf94b510  edx 00000000

    esi aa24b9a1  edi bf94b6a8

    xcs 00000073  xds 0000007b  xes 0000007b  xfs 00000007  xss 0000007b

    eip b75dc610  ebp b464e2b0  esp bf94b5d0  flags 00210282

backtrace:

    #00 pc 000e2610  /system/lib/libandroid_runtime.so (GraphicsJNI::getNativeCanvas(_JNIEnv*, _jobject*)+48)

    #01 pc 00001744  /system/lib/libwebviewchromium_plat_support.so

    #02 pc 001fa460  /system/lib/libwebviewchromium.so

    #03 pc 001d0838  /system/lib/libwebviewchromium.so

    #04 pc 001e4ae6  /system/lib/libwebviewchromium.so

    #05 pc 0000b86c  /data/dalvik-cache/x86/system@app@web...@webview.apk@classes.dex

Does anyone know about it ? Plz help.

[Vu Chau (MobileAds SDK Team)]

Hi Irfan,

We'd like to be able to reproduce this crash on our end so we can investigate it further.  Can we gather more info related to this crash, such as the steps that lead to it, as well as the SDK version?

Thanks,

Vu Chau

Mobile Ads SDK Team

[Irfan Ali]

Hi Vu Chau,

Mostly this crash is occurring in android version 5.0 and also it is
occurring randomly no steps to reproduce. We are getting crashes from
users we tried to reproduce but can't.

Thanks,
Irfan


On 10/5/15, Vu Chau (MobileAds SDK Team)

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[Vu Chau (MobileAds SDK Team)]

Hi Irfan,

Thanks for the report, but in order to verify the origin of the crash and resolve it, the team will need more details, especially the steps that can reproduce the crash.  Feel free to reopen this forum thread as soon as you have further information.

Vu Chau

Mobile Ads SDK Team

On Sunday, October 11, 2015 at 2:32:49 AM UTC-4, Irfan Ali wrote:

Hi Vu Chau,

Mostly this crash is occurring in android version 5.0 and also it is
occurring randomly no steps to reproduce. We are getting crashes from
users we tried to reproduce but can't.

Thanks,
Irfan


On 10/5/15, Vu Chau (MobileAds SDK Team)

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