Getting error code 0 every time

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akash ebiztrait

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Jun 28, 2017, 7:18:39 AM6/28/17
to Google Mobile Ads SDK Developers
I have created Admob account week ago.

When i test application in simulator got the test advertise

But if i test application in real device then every time gets error code 0.

Please help me to short out this problem

Bharani Cherukuri (Mobile Ads SDK Team)

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Jun 28, 2017, 11:31:34 AM6/28/17
to Google Mobile Ads SDK Developers
Hello, 

Thank you for contacting us. As this is a newly created Ad Unit ID, I suggest that you wait for few hours and try again. Can you confirm if you're able to load ads with our sample apps using your Ad Unit ID? If you continue to see the error, do provide us your Ad Unit ID and device logs, we can take a look at it. 

Regards,
Bharani Cherukuri
Mobile Ads SDK Team

akash ebiztrait

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Jun 29, 2017, 1:10:08 AM6/29/17
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Thanks for the reply.

I am still getting error like below,

06-29 10:36:51.207 2978-22711/? W/Ads: Received error HTTP response code: 403
06-29 10:36:51.208 7201-7213/com.tsp W/Ads: There was a problem getting an ad response. ErrorCode: 0
06-29 10:36:51.209 7201-7201/com.tsp W/Ads: Failed to load ad: 0

Here is my ad unit id:: ca-app-pub-7752996381768248/6688188012

Waiting for your feedback

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Best Regards,
Akash Moradiya | Sr. Android Developer
 
eBizTrait
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Bharani Cherukuri (Mobile Ads SDK Team)

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Jun 29, 2017, 12:54:39 PM6/29/17
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Hello Akash, 

Thank you for the details. I was able to load the ads by testing your Ad Unit ID with our sample apps on an Android device. Can you try to load the ads with a different device on a different network? If the issue persists, you will have to contact our AdMob Product Support Team for further assistance.

Let me know if you have any SDK related queries.

Regards,
Bharani Cherukuri
Mobile Ads SDK Team

On Wednesday, June 28, 2017 at 7:18:39 AM UTC-4, akash ebiztrait wrote:

akash ebiztrait

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Jul 3, 2017, 2:02:57 AM7/3/17
to google-adm...@googlegroups.com, John Greenauer, Krish H., Devang Modi, Rahul eBizTrait
Hello Team,

I have tested ad in Moto G device and with different network, but still getting error code 0.
 
I am getting test ad in emulator but getting error code 0 when test ad in real device.

Also i have reviewed code with your sample app and its same.

Please help me i have been stuck with this problem.

Thanks

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Joshua Lagonera (Mobile Ads SDK Team)

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Jul 3, 2017, 4:34:19 AM7/3/17
to Google Mobile Ads SDK Developers, jo...@sejongproject.com, kr...@ebiztrait.com, devang.e...@gmail.com, ebizb...@gmail.com
Hi Akash,

If you are still able to replicate the issue even when using other devices and/or networks, then this might indicate that it is a serving issue on your end. As my colleague said, I would like you to reach out to our Product Support Team for further assistance, or use this Troubleshooter.

Regards,
Joshua Lagonera
Mobile Ads SDK Team

On Monday, July 3, 2017 at 2:02:57 PM UTC+8, akash ebiztrait wrote:
Hello Team,

I have tested ad in Moto G device and with different network, but still getting error code 0.
 
I am getting test ad in emulator but getting error code 0 when test ad in real device.

Also i have reviewed code with your sample app and its same.

Please help me i have been stuck with this problem.

Thanks
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