admob mediation - zero impressions with iAD

[Chr75spO4]

my Devs have setup Admob mediation, but it shows zero impressions at iAD (plus the other, but they are pending)

that's the mediation setup
https://gyazo.com/a7aadc26780c7fd689723ab69f99ba21

that's the mediation report
https://gyazo.com/808e3935ff8c30846e4c79a4328e2ced

avg ecpm for iAD has been 1.5 before I switched to admob mediation

Mobile Ads SDK Version   iOS v7.5.0
iOS Adapter version   1.0.0

Source code:
========================
#import <GoogleMobileAds/GoogleMobileAds.h>

 adbanner.adUnitID = @"ca-app-pub-3345558618662881/1987373053";
 adbanner.rootViewController = self;
   
 [adbanner loadRequest:[GADRequest request]];
 adbanner.delegate = self;
========================

Thank you
Chris

[Vu Chau (MobileAds SDK Team)]

Hi Chris,

You will have to contact either our product support team or the iAD team so they can give an assessment.  This forum is only providing SDK support.

Vu Chau

Mobile Ads SDK Team

[Pregniful Solutions]

Thank you,

I will ask the product support team, thought this is also an SDK issue

best regards

Chris

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[Pregniful Solutions]

how can I follow up on tickets?

its been seven days without response:

7-8030000008914

and given that admob makes no money I either needs this fixed or need to move back to iAD again

On Wed, Sep 23, 2015 at 12:55 PM, Vu Chau (MobileAds SDK Team) <mobileadssd...@google.com> wrote:

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[Vu Chau (MobileAds SDK Team)]

Hi there,

We can only recommend you to continue with the form process, so that someone from the product support team will assess your ad performances.  There were also past forum posts dealing with this issue, so if anyone has had any leads, feel free to join the discussion.  There is little that can be done from the SDK standpoint, since it's a server-side metrics and reporting issue.

Thanks,

Vu Chau

Mobile Ads SDK Team

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