Fail to load Custom Native Ads (Unity SDK, sample project)

[Kris Chen]

Hi

I ran the sample project Roll-A-Ball-NativeDemo from googleads-mobile-unity, the sdk version I applied on the project is 9.0 (latest) , and the native ads add-on plugin is downloaded https://developers.google.com/admob/unity/native , meanwhile the sample project failed to load native custom ad w/o any errors popped up, and I've tested the sample test ad unit id listed here but still failed, the custom native ad is null during the after request ad. Since this is a sample project, not my project, so I would like to know can anyone run the sample and load custom native ad successfully? or any possible reasons cause the custom native ad fail to load?

Thank you.

Best,

Kris

[Pellerin]

Hi,

It is just to say that I'm on the same boat. I tried to run the sample project Roll-A-Ball-NativeDemo but it shows no native ad and no error message.

Is there any working sample project or current documentation on native ads?

Thanks

[Kris Chen]

To add some detail:

I also used the sample codes from documentation , however, both Native & Custom Native Ad failed to load with test ad unit id.

Thanks.

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[Mobile Ads SDK Forum Advisor]

Hi all,

Thank you for reporting this to us.

I've tested our sample app on simulator and I was able to load test ads on my end. Could you please confirm if you were able to encounter the reported issue on an actual device or simulator?

Regards,

Teejay Wennie Mobile Ads SDK Team

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[يوسف فرحان‎]

وش تقولين

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[Mobile Ads SDK Forum Advisor]

Hi يوسف فرحان,

Thank you for reaching out to us.

Do you have any concerns related to Mobile Ads SDK or related to the issue that been reported on this thread? If so, please provide us the details. We'll be happy to assist you.

Regards,

Princess Pamela Mobile Ads SDK Team

 

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[Pellerin]

Just checking, is there any update from google on this? Should we expect the google demo to work?

Thanks

[Mobile Ads SDK Forum Advisor]

Hi Pellerin,

Thank you for checking this thread out.

With regard to your concern, the demo unit should work. Some publishers were unable to load test ads (even using our demo units) on their end specially when using their live App ID. With this, we would recommend to use our sample App ID while testing. Below are the demo App IDs for each platform.

• Android: ca-app-pub-3940256099942544~3347511713
• iOS: ca-app-pub-3940256099942544~1458002511

Regards,

Teejay Wennie Mobile Ads SDK Team

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