House ads still not working on new admob

[clement ebri]

1. I setup a house ad campaign and it says under review. 

2. I set traffic allocation to .01 admob and 100 dollars for my ad and its still not showing

3. Next i set traffic allocation to 1,00 admob and 1.00 my ad still nothing

Please fix house ads

[dlfan]

My house ads are not running either, this new interface is a disaster, virtually none of my settings for my in house campaigns were imported from the old Admob

[Eric Leichtenschlag]

The new AdMob does not show house ads to users that already installed the app that the house ad is promoting. In legacy AdMob, we did not run this filter for house ads.

Try testing the ad unit in a sample app on a device that doesn't already have your app installed.

Thanks,
Eric

[clement ebri]

Still doesn't work same thing happens. Please look into my earlier post. These house ads are being marked as under-review and render 0 impressions. They are never running thats the issue. If we need to schedule something over skype to where i can demonstrate the issue im having i will. And at least 7 of my friends who also use admob are having the same issue currently no one i know has been able to run house ads on the system.

I think setting up a call would be beneficial.

Thanks.

Clement

[Dave Grant]

I've setup house ads on all my apps and not a single one has served an impression. House ads are broken and I wish someone would believe us. I keep hearing from everyone that they are fine or I have them disabled or yada yada but I've been using the new admob
for over a month now and have tried everything to get them to work. I've been in constant contact with my assigned admob rep, google engineers, adsense support etc and nothing ever comes from it. I personally know 4 admob publishers and none of them are able to serve any house ads. I'm not trying to bash anyone I would just like to see it fixed rather then keep getting told it works I'm just doing it wrong.

On Wednesday, August 21, 2013 3:03:44 PM UTC-4, Eric Leichtenschlag wrote:

[delany]

Eric - if you've got House Ads working, do you have any money in your Billing account?  i.e. are you paying for ads as well as using House Ads.  I'm thinking maybe there is a bug in the new AdMob where House Ads will only show when money is placed in the Billing Account.

I believe I have house ads set up correctly, but I'm not getting any house ad displays at all (not just people who have the app installed).

On Wednesday, August 21, 2013 3:03:44 PM UTC-4, Eric Leichtenschlag wrote:

[Eric Leichtenschlag]

I don't have any money in my billing account, but I do have billing set up to get rid of all the UI complaints, and it is set to automatic payments. I don't think that should be a requirement for house ads though.

[Murat Ögat]

House Ads still not working for me.

I think the new UI is way better than the old. All campaigns, banner etc. are set up correctly. I also set 0.01 for admob and 1.00 for my house ads but they are still not showing. 

And yes, I have billing set up and also have funds, even if it's not required.

I had the app installed, but then removed it from the device. Can AdMob still detect it and not show any ads?

Please fix, House Ads are very important part of AdMob for many developers.

[Kelly Johns: TIMEJAR.com]

Thanks Eric, I am in the same boat as delany, I have my house ads setup properly, I set the ecpm, but I am getting 0 impressions, I was previously getting over 25,000 impressions per day with this same ad on the old Admob. There is definitely a bug in the new system with House Ads, they are not working.

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[Amit Vaghela]

I am using new ad unit id but still house ad aren't displaying on my app. I am promoting my website through the app so the approach Eric have recommend wont work for my case.

Thank you

[Antonio Jimenez Sanchez]

Hi all,

It happend the same to me Amit, I've resolved it doing next steps:
- Remove all hose ads from old admob,
- Update publisher-id in your app.
- Create new house ads in new admob.

With this steps I could publish new WEB house ads but not application house ads.

Best!

2013/9/5 Amit Vaghela <vaghel...@gmail.com>

I am using new ad unit id but still house ad aren't displaying on my app. I am promoting my website through the app so the approach Eric have recommend wont work for my case.

Thank you

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Antonio Jiménez Sánchez

[NB]

Hi,

I've followed these steps:

- remove house ad in old admob 
- create new inhouse ad (for a Website) in new admob

I can't update the app id. I've also set the allocation.

No inhouse ads are shown on different devices :(

+AdMob Please correct this fatal error!

Thanks very much.

Am Mittwoch, 11. September 2013 10:14:43 UTC+2 schrieb Antonio Jimenez Sanchez:

Hi all,

It happend the same to me Amit, I've resolved it doing next steps:
- Remove all hose ads from old admob,
- Update publisher-id in your app.
- Create new house ads in new admob.

With this steps I could publish new WEB house ads but not application house ads.

Best!

2013/9/5 Amit Vaghela <vaghel...@gmail.com>

I am using new ad unit id but still house ad aren't displaying on my app. I am promoting my website through the app so the approach Eric have recommend wont work for my case.

Thank you

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Antonio Jiménez Sánchez

[Sridhar Rajagopal]

My House Ads' statuses are "Eligible", not enabled - I guess that's why I'm not getting house ads. I emailed google, and was told there are some technical difficulties, and would get resolved as soon as possible. I guess we just have to sit tight and wait.

Thanks,
Sridhar

[Norris Bonner]

Did your house ads start working?

[Sridhar Rajagopal]

No, they still haven't. I was contemplating between Admob mediation and Flurry mediation and decided to go with Admob mediation. Now I'm paying for that by just twiddling my thumbs and waiting and hoping it will get resolved soon. :-(

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[Stephane Tremblay]

Hello,

I had the same problem, I updated my App with the version 6.4.1 of SDK Admob and this is solved my problem.

Best regards

Stephane

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[Sridhar Rajagopal]

I'm using 6.5.1, and have this problem.

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[Spencer Desmond]

Did you make sure to Enable your ad?  I know it probably sounds like you've already done this, but you'll want to double check.  In the mediation section, you set your eCPM, and you'll want to take one other step which isn't explained anywhere (from what I could see).  Check the box by your ad, and hit the "Edit" button that appears above the table.  You need to select "Enable" from that menu to get it going.  I struggled with this for quite a while before stumbling across that option.  The Ad showed Enabled in other places, but it wasn't until I clicked there that it started up.

[Sridhar Rajagopal]

Hi Spencer,

Thanks for your reply. Yes, my ads are Enabled. The Campaigns themselves went from Enabled to "Eligible" after upgrade to the new admob, and I had emailed Google regarding reviewing it and "Enabling" the campaigns again. It has been an insanely long period of time, and it is still sitting as "Eligible", so ZERO impressions until that gets resolved - who knows when, if at all!
 

On Mon, Oct 28, 2013 at 10:11 PM, Spencer Desmond <sds...@gmail.com> wrote:

Did you make sure to Enable your ad?  I know it probably sounds like you've already done this, but you'll want to double check.  In the mediation section, you set your eCPM, and you'll want to take one other step which isn't explained anywhere (from what I could see).  Check the box by your ad, and hit the "Edit" button that appears above the table.  You need to select "Enable" from that menu to get it going.  I struggled with this for quite a while before stumbling across that option.  The Ad showed Enabled in other places, but it wasn't until I clicked there that it started up.

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[Eric Leichtenschlag]

Sridhar,

I've reported your issue and it turns out to be a bug that is affecting some accounts that had previously used AdWords. Your account got updated and you should be able to get house ads now. I was just able to get one running against your account.

Cheers,
Eric

On Tuesday, October 29, 2013 12:49:10 AM UTC-7, Sridhar Rajagopal wrote:

Hi Spencer,

Thanks for your reply. Yes, my ads are Enabled. The Campaigns themselves went from Enabled to "Eligible" after upgrade to the new admob, and I had emailed Google regarding reviewing it and "Enabling" the campaigns again. It has been an insanely long period of time, and it is still sitting as "Eligible", so ZERO impressions until that gets resolved - who knows when, if at all!
 

On Mon, Oct 28, 2013 at 10:11 PM, Spencer Desmond <sds...@gmail.com> wrote:

Did you make sure to Enable your ad?  I know it probably sounds like you've already done this, but you'll want to double check.  In the mediation section, you set your eCPM, and you'll want to take one other step which isn't explained anywhere (from what I could see).  Check the box by your ad, and hit the "Edit" button that appears above the table.  You need to select "Enable" from that menu to get it going.  I struggled with this for quite a while before stumbling across that option.  The Ad showed Enabled in other places, but it wasn't until I clicked there that it started up.

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[imai asato]

I have same issue. I don't know how to fix it. Please help me.

[Ricardo Borelli]

Hi!

I'm having the same problem. I created a house ad, but it's not showing in app. Can you see if my account has the same problem, please? I have a campaign to run.

[Nikos Bakolas]

Hi,

I'm having the same problem too. I'm using the legacy Publisher ID. Should I upgrade my apps to update it or is any better solution?

[Ivan Kirstein]

I've 2 apps and House Ads are displaying only for one after the upgrade, even if they've many requests impresions still remain as 0. Am I doing anything wrong?

[David Young]

My app stopped displaying ads yesterday as well. I am now following the instructions from above but my question is: How do you set the # of impressions to be displayed for a house add and where is the option to Fully Allocate in this new Admob interface?? I can't find it anywhere. Google really needs to address this issue. I wish I didn't upgrade to the new interface. Thank you.

[Eric Leichtenschlag]

@Ivan, which sdk version is your app using that is seeing 0 house ad impressions.

@David, In the new interface, house ads behave as their own "mediation network" in your mediation flow. The Fully Allocate option is equivalent to making your house ad have the highest eCPM in your mediation flow. If you give it the same eCPM value as another network, they should split requests evenly. We're still working on the impression goal feature for the new UI.

Thanks,
Eric

[Inmobly Info]

I use the latest android sdk 6.4.1 and still can't serve house ads , everything is set up correctly . the status of the campaign is eligible and the status of the ad is auto approved 

[Sridhar Rajagopal]

Hi Eric,

Thanks for reporting it. It looks like the bug is fixed now - house ads are showing up again!

Thanks,
Sridhar

[Ivan Kirstein]

@Eric, I'm using Admob 6.4.1. My fill rate for House ads is 0,01% since I upgraded. Any tip on this?

[imai asato]

I have AdWords account. Is it the cause of the in-house ad problem?

2013年11月1日金曜日 16時59分33秒 UTC+9 imai asato:

[Eric Leichtenschlag]

Does it work now?

[Ivan Kirstein]

@Eric, I'm still seeing many requests but 0 impressions on house ads, is this a known issue or is there anything we should do? My Admob version is 6.4.1, and I'm still using legacy mediation ids.

[imai asato]

Now, my inhouse ad is working fine. Thank you.

[Hyun Kim]

Hi, Antonio

Why did you update publisher-id in your app?  Was it changed by something?

I removed all ads from old admob and created new house ads in new admob, but not working yet.

thanks,

Hyun

On Wednesday, September 11, 2013 1:14:43 AM UTC-7, Antonio Jimenez Sanchez wrote:

Hi all,

It happend the same to me Amit, I've resolved it doing next steps:
- Remove all hose ads from old admob,
- Update publisher-id in your app.
- Create new house ads in new admob.

With this steps I could publish new WEB house ads but not application house ads.

Best!

2013/9/5 Amit Vaghela <vaghel...@gmail.com>

I am using new ad unit id but still house ad aren't displaying on my app. I am promoting my website through the app so the approach Eric have recommend wont work for my case.

Thank you

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Antonio Jiménez Sánchez

[it.s...@bipfun.com]

Hi, I have the same issue with no house ads displaying. I have the latest admob version. Can you please help with this issue?

thanks
Aliou

[bytra...@gmail.com]

I have the same issue: after I upgraded to new AdMob - house ad does not shows anymore. I also create new non-house ad and it also does not work too.

I enabled both ads, but status shows "eligible" and zero clicks or impressions and this status stay for several days.

[Eric Leichtenschlag]

@Aliou, I think it might be due to campaign device/language targeting. Does it work with no targeting resrictions?

@bytrastudio, I got your house ad. Remember you need to be running a v6.0.0 or higher SDK and also not have the app you're trying to advertise already installed.

[Eric Guttormson]

I have setup house ads that are linked to a website and not an app. I can't for the life of me figure out how to get them to display on an iPhone or on a Android.

[it.s...@bipfun.com]

Hi Eric,
I have removed all restrictions but no house ads on sight!
I can not at this time cross market apps.

any other advice?

thank you for your help.

Aliou

[Eric Leichtenschlag]

You'll need to set house ads at a higher eCPM in order to send requests to house ads.

[it.s...@bipfun.com]

Hi Eric,

I have done that too, ads still not showing.

I have set up on one of my app a very high ecpm for the house ad, instead of
showing the banner it's blank!

Any other suggestion!
Help!

Aliou

[Mike Baglio]

Mine also is not working. I have SDK 6.4.1 and have set my ecpm above admob. I made sure to go to Edit -> Enable after creating my ads. Can you please fix this? This is very frustrating.

[Eric Leichtenschlag]

@Mike, I don't see the house ads eCPM above AdMob, I see two lower and one the same. If you look at your Ad Mediation report and break down by Mediation Ad Source, you'll see that you just aren't sending requests to house ads. Either set eCPM for house ads higher, or try a house ad campaign with an impression goal.

@Ivan, I'm seeing a similar issue, requests just aren't being sent to your house ads campaigns, so it looks like eCPM setting issue or targeting the house ad. You may also consider a house ad campaign with an impression goal.

Thanks,

Eric

[Ivan Kirstein]

@Eric, I see requests, but no impressions, see screenshot for the last week stats: Screenshot. I would expect House Ads should having always a 100% fill rate, but I'm getting almost 0%. It worked correctly before the AdMob upgrade with the same eCPM setup. What has to do the impression goal with request arriving? Requests are being sent, so they should arrive despite of the goal or ecpm...

[Eric Leichtenschlag]

Hi Ivan,

I'm seeing the issue in your account now. Could you create a test ad unit and create a campaign targeted to all devices and target it to an ad unit that serves first? I can then run a request against your ad unit and send it to the backend team to figure out why it's not returning.

Thanks,
Eric

[Ivan Kirstein]

@Eric,

I've created Ad unit ID: ca-app-pub-8455468059238014/6042559914 with a new AdHouse campaign with $0,1 eCPM. Is that what you're looking for?

Thanks again and regards,

Ivan

[Eric Leichtenschlag]

Hi Ivan,

Thanks, that was what I was looking for. It took some time for the new campaign to fully propagate, but I'm now able to see your house ad using that ad unit. Please confirm if you can see the same.

Thanks,
Eric

[Ivan Kirstein]

@Eric,

I see 6 requests and 2 impressions for Test House Ads for today. Those are the only House Ads impressions I have for today in all ad units. Do you think it's fixed or should we wait at least one day to see other requests arriving?

Thanks and regards,

Ivan

[Eric Leichtenschlag]

I don't think anything changed. Those 2 impressions were both my tests, and the 6 requests were probably my tests before the campaign propagated across Google servers.

Can you run a sample app with that ad unit and get the test ad yourself? If not, we can try to figure out why your environment is different, and maybe that's why your house ads aren't working. If you do get this house ad from the test campaign but the others still aren't returning anything, we're kind of back to square one.

[Ivan Kirstein]

@Eric,

I've switched the AdUnit on my app to the test AdUnit, nothing changed, I only see AdMob ads, no House Ad has been displayed. I've tried creating an impression goal campaign targeting the same AdUnit, but the same, no House Ads displayed. Any idea about what's going on? I only know that it worked properly with the legacy AdMob...

Thanks and regards,

Ivan

[Eric Leichtenschlag]

Ivan,

I'm thinking it's an environment issue then. I attached a sample app that uses your ad unit to get your house ad, and I'm seeing it on my device. Please run it on your device and see if you get it too.

Note that you won't see the house ad if you already have the app installed that you're advertising. Note that you also need to be on an SDK > 6.0, but this sample uses v6.4.1 and you mentioned you were already on v6.4.1 anyways.

Thanks,
Eric

[Ivan Kirstein]

@Eric,

I've installed your app in 2 devices (both recompiling and taking your APK from bin folder, Android 4.2 and 4.4), both without the advertised app, and no House Ad was displayed.

I'm trying to understand which kind of environment issue could it be, the screenshot I posted was about real numbers among all the user devices, it was not on testing purposes.

Yes I'm using the 6.4.1, the proof is that House Ads were displayed in the legacy AdMob, I can show you the old numbers if you want.

Couldn't be that your environment is the different one?

Thanks and regards,

Ivan

[Eric Leichtenschlag]

Hi Ivan,

Could you send over the ad request url from the logs that isn't returning the ad? For example, mine is:

http://googleads.g.doubleclick.net:80/mads/gma?preqs=0&session_id=806582407020714860&u_sd=2&seq_num=1&u_w=360&msid=com.example.houseadstest&js=afma-sdk-a-v6.4.1&ms=8mzYEIlGb-Lgm84jGbGDfGv2gQEJGgTZ9mFD9NkXOqWNz2Kd5Le2NPD9FymNCvIkSpPdi4Xw6R4A1Njf1crapOIOSnFtzr5D7u8s2BRlkioNo2xLYutvGtXN4I2q-gBzL7_mPPb-zRhNMMyw5gWE9AEHn-y4T2Q2rClNRqVxz1f3KYe7Q0OW0bZXX7kyxihM7R-aJlgewrAeWz44wSWmOKLsVpRvUT4QvBVLNBOnuOEiEPNQMSZNjkJ_vklKncVfPK35gO2bJLepWt6c7A4D4o0GBPc4KWfjbHT9Gor3CHPhfDeYGufEKbXT97xzcB6xt5VxcO-qNXaVYiJrZ4AhrA&mv=80250010.com.android.vending&bas_off=0&format=320x50_mb&oar=0&net=wi&app_name=1.android.com.example.houseadstest&hl=en&gnt=13&u_h=592&carrier=310120&bas_on=0&ptime=0&u_audio=1&imbf=9&u_so=p&output=html&region=mobile_app&u_tz=-480&client_sdk=1&ex=1&client=ca-app-pub-8455468059238014&slotname=6042559914&gsb=wi&caps=inlineVideo_interactiveVideo_mraid1_th_autoplay_mediation_sdkAdmobApiForAds_di&jsv=65&urll=932

I'm not sure what would be different about my environment.

Thanks,
Eric

[Ivan Kirstein]

@Eric, here you have the piece of logs from your test app:

12-10 13:55:09.277: I/Ads(4274): adRequestUrlHtml: <html><head><script src="http://media.admob.com/sdk-core-v40.js"></script><script>AFMA_buildAdURL({"preqs":1,"session_id":"11371291233718586498","seq_num":"2","slotname":"ca-app-pub-8455468059238014\/6042559914","u_w":360,"msid":"com.example.houseadstest","js":"afma-sdk-a-v6.4.1","bas_off":0,"imbf":"D","net":"wi","app_name":"1.android.com.example.houseadstest","hl":"es","gnt":8,"carrier":"23410","u_audio":1,"u_sd":2,"ms":"7B0YxcQTZsgQ2CTsqzNsdD4i_W2_J-VGMevgxOcg3IwgCUQDrcqA4MFs6CS7Xe3j8qH8HQm50JbHgK4KgBSqu15JP3OlPRcPqXfVv3vbwyyTImW_ggoswT4QOC5kKw5n12rJKG6toJHyRFnb_ns--4iqIW_CLsN8Yoi5mFuB8kACVrUQxIzhdr2L4nWacg6mqmGvXFk7nX-v-Xr_pDYS0dEpV1es_C2isEkELOOKcfsKzXypJc_3SAHk3AvqtOiDRn4ahJHAOH6DhGYfkoYw7NZwudscWi7DOujBhlh_clj-Jj_S31zZPgeIG_nzd_A9krjSVSRtZPDXA6_O_PoQHQ","mv":"80240021.com.android.vending","isu":"A601FF32144ECC35DB53898A8D268B77","format":"320x50_mb","oar":0,"ad_pos":{"height":0,"visible":0,"y":0,"x":0,"width":0},"u_h":592,"pt":1,"bas_on":0,"ptime":37187});</script></head><body></body></html>

12-10 13:55:09.441: I/Ads(4274): Received ad url: <url: "http://googleads.g.doubleclick.net:80/mads/gma?preqs=1&session_id=11371291233718586498&seq_num=2&u_w=360&msid=com.example.houseadstest&js=afma-sdk-a-v6.4.1&bas_off=0&imbf=D&net=wi&app_name=1.android.com.example.houseadstest&hl=es&gnt=8&carrier=23410&u_audio=1&u_sd=2&ms=7B0YxcQTZsgQ2CTsqzNsdD4i_W2_J-VGMevgxOcg3IwgCUQDrcqA4MFs6CS7Xe3j8qH8HQm50JbHgK4KgBSqu15JP3OlPRcPqXfVv3vbwyyTImW_ggoswT4QOC5kKw5n12rJKG6toJHyRFnb_ns--4iqIW_CLsN8Yoi5mFuB8kACVrUQxIzhdr2L4nWacg6mqmGvXFk7nX-v-Xr_pDYS0dEpV1es_C2isEkELOOKcfsKzXypJc_3SAHk3AvqtOiDRn4ahJHAOH6DhGYfkoYw7NZwudscWi7DOujBhlh_clj-Jj_S31zZPgeIG_nzd_A9krjSVSRtZPDXA6_O_PoQHQ&mv=80240021.com.android.vending&format=320x50_mb&oar=0&u_h=592&bas_on=0&ptime=37187&u_so=p&output=html&region=mobile_app&u_tz=0&client_sdk=1&ex=1&client=ca-app-pub-8455468059238014&slotname=6042559914&askip=1&gsb=wi&caps=inlineVideo_interactiveVideo_mraid1_th_autoplay_mediation_sdkAdmobApiForAds_di&jsv=65&urll=919" type: "admob" afmaNotifyDt: "null" activationOverlayUrl: "null" useWebViewLoadUrl: "false">

Let me know if I can provide you with more info.

Thanks!

Regards,

Ivan

[Eric Leichtenschlag]

Hi Ivan,

Your house ad campaign is targeted to English only, but your language is Spanish. So your house ad isn't being targeted to you.

Thanks,
Eric

[Ivan Kirstein]

Eric,

that's correct, my apologizes. I've changed the device language to English and now they're appearing on the recently test ad unit. I don't know how it was set to English, I don't remember doing it...

However, I've checked the live campaigns, and there are no target restrictions and they're receiving requests but without impressions. Is there anything I can do to make the campaigns for live apps work? should I create new campaigns for these apps? did you do something special to the Test ad unit to work the first time?

Thanks and regards,

Ivan

[bbn...@bbn.com]

Hi Eric,

My House ads are also "eligible" versus "approved".  Can you check my account?

Thanks,
Melissa

[Eric Leichtenschlag]

Ivan,

I didn't do anything special to the ad unit. I don't know why the live apps aren't serving. Perhaps you could try recreating the campaign, though I'm not aware anything has changed.

[Eric Leichtenschlag]

Hi Melissa,

Your campaigns show eligible, but they look paused. Make sure your campaigns are running, and that the ad unit they're targeted to has that house ad campaign enabled in your mediation settings.

[Angel Fernandez]

I am about to get mad.

I have some house ads campaigns that were showing ok.

After switching to the new Admob, all seemed to be ok. Some were legacy campaigns some are new ones.

But after some days, it is only showing admob network ads.

I think all settings are ok: all language, all countries, all devices/os/gender/age etc,

but 4,000 - 6,000  requests per day and 0 (null, nada, rien) impressions.

What am I doing wrong and/or is anything else I can do?

Angel.

[Angel Fernandez]

Some more info about this behaviour:

- Last version of SDK (or before the last one)

- Some campaigns are old (legacy from Admob v1), some are new

- Campaigns and ad units are enabled

- Apps for Android and iOS, both show no house ads

- AdMob eCPM Floor Beta eCPM set to $10, then house ads set to $1, then Admob network set to $0.01... no house das

- Removed AdMob eCPM Floor Beta, House ads eCPM set to $10, then Admob network set to $0.01... no house ads

- App campaigns and web campaigns... no house ads

Angel.

[John]

HOUSE ADS are  not working for me too. I'm about to go mad too :(

How come such important feature is made incredibly hard to understand.... I'm trying for more than an hour!

AND Still no ads... I've created in the old system, in the new system. I've checked the language to be All Languages. Everything is green and should be working but it's not!

Please....

[Antoni Alvarez]

I've the same problem, I recently updated to new Admob and house ads are not working. All mediated networks are paused, Admob network set to 0,01$ eCPM, and house ads campaign to 1.00$. I don't have the promoted app installed, and the campaign is active. House ads are not working. Please solve it!

[Idan Ben Shalom]

HouseAds aren't working for me either.. I've been trying to solve it for a few hours but no solution.

I migrated from old to new admob and couldn't set houseAds, but only show admob network ads

I have set All Languages, and HIGH eCPM. but nothing still. 

Please HELP!

[yang kong]

Hi, I have the same issue with no house ads displaying. I have the latest admob version. Can you please help with this issue?

[Thomas Fallon]

Hi Eric,

I seem to be having trouble getting House Ads to display in my apps as well. Can you help me out?

Tj-

[Eric Leichtenschlag]

Thomas,

I can get your house ad from your impression goal campaign when trying out your ad unit, and also in reporting your "Direct Sales" numbers for your impression goal has some fill. Your non-impression goal line item isn't getting any fill because there is no underlying campaign for it (it must have been deleted). I've filed a bug against the AdMob UI team to remove those mediation line items if you delete a campaign, and also warn you that you have mediation line items targeted to a campaign before it allows you to delete it.

Thanks,
Eric

[stas.d...@solar-games.net]

Hello, I have update admob to the new UI and house ads doesn't work. It's really annoying. How I can fix this? Thanks

[Eric Leichtenschlag]

What email address is associated with your AdMob account?

There could be various reasons they aren't working, most of them are setup related. Here is a checklist to get you started:

- Are your campaigns active?

- Are your campaigns associated with your desired ad unit?

- Is the house ad line item enabled on the ad unit that your campaign is targeting?

- Is the campaign targeting your device and location?

- Are you using an SDK v6.0 or higher, or is your ad unit only composed of house ads and AdMob (no-third party) line items?

Thanks,
Eric

[bbn...@bbn.com]

Hi Eric,

Still having problems with my house ads.  I have a house campaign that has a status of "eligible". I believe the campaign is running (not paused).  And I've double checked that the campaign shows up in the ad unit's mediation setting.  Other suggestions?

Thanks,
Melissa

[Eric Leichtenschlag]

Hi Mellssa,

Your December House Ad campaigns don't seem to exist anymore, and your only active campaign is hyper targeted to a location, wifi only, and a limited number of devices. I'm actually not seeing any requests towards AdMob House Ads or AdMob Direct Sales (house ads is for eCPM targeted house ads, direct sales would be impression goal house ad campaigns) in your mediation report. I'm not sure if that means you simply aren't making requests, or you're getting filtered by targeting. But as a proof of concept, I'd advise you to create an eCPM house ad campaign targeted to a non-production ad unit, and don't put any targeting limitations, and see if you can get the house ad back.

Thanks,

Eric

[bbn...@bbn.com]

Hi Eric,

I actually did see my house ad today.  How long after setting up a house ad/campaign does it normally take to see on devices?  Also, will it show up in simulators?

Thanks,
Melissa

[Gadi Mazor]

HI Eric, 

I also have the same issue. I read all the thread above, and I think everything is set up correctly, with impression goal house ads. But none are served. Can you help here too?

Thanks, 

Gadi

[Eric Leichtenschlag]

Hi Gadi,

Everything looks set up correctly from AdMob side. It looks like you have an AdWords account under the same email, and a warning about billing information on the account. It's possible that's related to no-fill, as the house ad campaign does create an underlying AdWords campaign.

Thanks,
Eric

[Eric Leichtenschlag]

I've seen house ads show up on the simulator. It shouldn't take too long to show up - I generally wait 15 minutes or so to let the front-end changes propagate to all servers.

Thanks,

Eric

[Gadi Mazor]

Thanks. I just updated the billing info, and will wait to see if the house ads start to flow. Thanks for the speedy reply.

[Gadi Mazor]

and this did the trick... ads are served now. Thanks again for the speedy help.

On Friday, March 14, 2014 7:24:09 PM UTC+2, Eric Leichtenschlag wrote:

[Henrik S.]

Hello. I too have a red warning stripe about my account having no funds on it - both in AdMob and AdWords. If I want to serve HouseAds, I need to fund my account first?

Thanks.

Henrik

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[Eric Leichtenschlag]

For AdMob house ads you don't need to fund your account. For paid campaigns you would. That said, there may be an edge case where if you previously had an AdWords account that complained about funding, it's possible that is still the blocker for the house ad campaign. The house ads alone shouldn't have triggered that behavior though.

Thanks,
Eric

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[Henrik S.]

Hi Eric,

thank you. I'll try to run a House Ad and if it won't work, I'll just fund the AdWords account with a minimal sum (I've never used AdWords, tho - I'm registered there for keyword research, but I plan to use AdWords in near future).

Kind regards,

Henrik

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[meh...@mytestmax.com]

Hi Eric,

I also have the same issue. I followed the tutorial and checked the list you provided earlier. The status of the campaign and ad unit seems right and I also set up the billing info. I did not install the app I want to promote on my test device.  

However my house ads still have 0 impression. Do you mind checking my account settings and help me fix this issue? My account is the same as this email. Thank you so much!

Heidi

[Eric Leichtenschlag]

Hello Heidi,

Your house ads are set up as campaigns within AdWords. Not sure if you've previously had an account there, but either way there is a message about lack of billing info. Looks like you'll have to log into adwords and address any warnings.

From the AdMob side, your campaign setup looks good.

Thanks,

Eric

[Robert Richardson]

Hi Eric,

I just implemented the adMob in my free app this morning. When should I begin seeing any of my house ads?

Thanks,

Bob Richardson

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[Eric Leichtenschlag]

Hi Bob,

Generally I wait 15-30 minutes after making UI changes to check to see that they've propagated across all servers. In your case, I see a couple of reasons why your house ads may not serve:

1. You're house ad is targeted to your "BullyProofAssistantProf" ad unit which is part of your "pro" app. If this ad unit is being used in your pro app (i.e. advertising itself) it won't work. If you're using this ad unit in your lite app, it could still work - however it is unorthodox to put an ad unit in app A that is set up for app B in the front-end. It looks like the BullyProofAssistantProf ad unit should really be under the other app.

2. Assuming the above isn't an issue, your campaign is for 2000 impressions over 2 months. That's about 40 impressions a day. That may be what you want, though it could be difficult to see your own house ad during testing since it won't return every time. I guess you can wait and see what the numbers look like.

Thanks,
Eric 

On Monday, April 7, 2014 7:41:17 PM UTC-7, Robert Richardson wrote:

Hi Eric,

I just implemented the adMob in my free app this morning. When should I begin seeing any of my house ads?

Thanks,

Bob Richardson

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[Robert Richardson]

Eric,

Thanks for getting back to me. Since yesterday I see 416 impressions but no money notations. should I increase the impression limit? As I mentioned earlier, this is all new to me. I don't have any ad logic in my paid app. What exactly do others do? I was thinking of doing one of each type of add campaign. Can I move these campaigns over to the other free app?

Thanks for your help and support,

Bob 

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[Eric Leichtenschlag]

Hi Bob,

The general flow is to set up a campaign promoting the paid app (which you have done), but target it to an ad unit that you're using in your free app. From the Promote tab, you can click into your desired campaign and to to the Ad units tab and select additional ad units to target the campaign against. If it's an eCPM targeted campaign and not an impression goal one, then you'll also need to go back into that ad unit's mediation settings and enable the house ad.

Right now, the only ad unit your app is using doesn't have house ads targeted to it.

You can read up more about house ad campaigns here.

Thanks,
Eric

On Tuesday, April 8, 2014 5:26:07 PM UTC-7, Robert Richardson wrote:

Eric,

Thanks for getting back to me. Since yesterday I see 416 impressions but no money notations. should I increase the impression limit? As I mentioned earlier, this is all new to me. I don't have any ad logic in my paid app. What exactly do others do? I was thinking of doing one of each type of add campaign. Can I move these campaigns over to the other free app?

Thanks for your help and support,

Bob 

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[Robert Richardson]

Eric,

OK Thanks for getting back to me.

Bob

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[meh...@mytestmax.com]

Hi Eric,

Thank you so much!! After I set up the AdWords account, everything worked great! I have never created an AdWord account so I never thought that would be an issue.

Sincerely,

Heidi

[admo...@gmail.com]

I am having similar issues with House Ads not showing up, only Admob ads show up.  I have tried both eCPM setup and Impression setup.  I am using the latest SDK and new Admob.  I am a new user with no Legacy Admob data.

Thanks,

Eric P. 

[Eric Leichtenschlag]

Your eCPM house ad is working for me. Keep in mind that the house ad is for a 468x60 (FULL_BANNER) size, and that the device has to have enough space to show it. It won't show up in portrait on phones but will show up in landscape.

Thanks,

Eric

[admo...@gmail.com]

Thanks for the speedy response and update on size.  Now I changed it to 320 X 50, can you tell if it is still working?

Thanks again for all of you help here,

Eric  

[Eric Leichtenschlag]

Yep, works with 320x50. If you're in the US (where your campaign is targeted), I'd recommend trying it yourself as well!

Thanks,
Eric

[Eric Poole]

What device are you testing with?  I am using a Galaxy S4 and am only able to see admob ads rather than house ads?  Do I need to delete my app and redownload?

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[Eric Leichtenschlag]

I'm using a Nexus 5, but device shouldn't matter. I've also been testing the eCPM campaign. Is your device language set to English, per your targeting options?

On Tuesday, April 15, 2014 4:28:00 PM UTC-7, Eric Poole wrote:

What device are you testing with?  I am using a Galaxy S4 and am only able to see admob ads rather than house ads?  Do I need to delete my app and redownload?

On Tue, Apr 15, 2014 at 7:15 PM, Eric Leichtenschlag wrote:

Yep, works with 320x50. If you're in the US (where your campaign is targeted), I'd recommend trying it yourself as well!

Thanks,
Eric

On Monday, April 14, 2014 7:11:18 PM UTC-7, admo...@gmail.com wrote:

Thanks for the speedy response and update on size.  Now I changed it to 320 X 50, can you tell if it is still working?

Thanks again for all of you help here,

Eric  

On Monday, April 14, 2014 6:20:24 PM UTC-4, Eric Leichtenschlag wrote:

Your eCPM house ad is working for me. Keep in mind that the house ad is for a 468x60 (FULL_BANNER) size, and that the device has to have enough space to show it. It won't show up in portrait on phones but will show up in landscape.

Thanks,

Eric

On Monday, April 14, 2014 2:58:53 PM UTC-7, admo...@gmail.com wrote:

I am having similar issues with House Ads not showing up, only Admob ads show up.  I have tried both eCPM setup and Impression setup.  I am using the latest SDK and new Admob.  I am a new user with no Legacy Admob data.

Thanks,

Eric P. 

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[Eric Poole]

It is set to English, I am going to try a different device but I have yet to see my house ad working on my S4?

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[Eric Poole]

Are you using a preview app to view the house ad campaign or the actual android app?

Thanks again for all of you help!

[Eric Leichtenschlag]

I ran an actual Android app, and I plugged in your ad unit ID to test it.

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