Ads not displayed

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tikti...@gmail.com

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Jun 9, 2015, 5:24:16 AM6/9/15
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Hello.... im facing a problem for few days, when i integrate ad ids into the application ads are not displayed sometimes,  i have to make new ad ids ....  sometimes they work and sometime they also dont work (ads are not displayed), what might the problem. Please help.

Thank you 

Vu Chau (MobileAds SDK Team)

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Jun 9, 2015, 2:18:42 PM6/9/15
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Hi there,

From your description, it seems your implementation is correct.  However, there might be issues that are account-related (e.g. PIN verification pending) that are blocking ads from being served.

Since this forum only handles MobileAds implementation issues, for your scenario I'd recommend you to talk to AdMob directly by submitting a form.  They will be able to assist you more effectively.

Thanks!

Vu Chau
MobileAds SDK Team

William Ferguson

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Jun 10, 2015, 12:00:29 AM6/10/15
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When you say 'the application ads are not displayed sometimes' what do you mean?
What does your logcat say?

If could be because there is not currently any ad fill available for your device.
This is a normal state of affairs from time to time.
The solution is to use mediation to provide fill from other networks.

William

Tiktik Apps

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Jun 10, 2015, 12:26:07 AM6/10/15
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Thank you Mr. Vu Chau for the guidance.

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Tiktik Apps

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Jun 10, 2015, 12:27:26 AM6/10/15
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Mr.William Ferguson, when the ad ids are integrated the banner and interstitial do
 not appear in the app while using the app. I have to make new ad ids for the same
 app again, and sometimes they even (the new one) do not work.

 

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William Ferguson

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Jun 10, 2015, 12:37:13 AM6/10/15
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I understand that.
But what does your log say when the ads do not appear?

Does it say 'No ad fill from server'?
Or does it provide an error message?

William
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Tiktik Apps

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Jun 10, 2015, 5:53:48 AM6/10/15
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06-10 12:29:56.010: W/Ads(1185):  (null:1)
06-10 12:30:36.159: W/Ads(1185): Error while connecting to ad server: Unable to resolve host "googleads.g.doubleclick.net": No address associated with hostname
06-10 12:30:36.198: W/Ads(6911): There was a problem getting an ad response. ErrorCode: 2
06-10 12:30:36.206: I/Ads(6911): Scheduling ad refresh 60000 milliseconds from now.
06-10 12:30:36.206: W/Ads(6911): Failed to load ad: 2
06-10 12:50:37.409: I/Ads(6911): Ad is not visible. Not refreshing ad.
06-10 12:50:37.409: I/Ads(6911): Scheduling ad refresh 60000 milliseconds from now.

Vu Chau (MobileAds SDK Team)

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Jun 10, 2015, 2:05:11 PM6/10/15
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Hi there,

Please check with the AdMob support team for any account-side issues that might be preventing your app from serving ads.

Vu Chau
MobileAds SDK Team

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William Ferguson

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Jun 10, 2015, 6:38:39 PM6/10/15
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Your error is:

   Unable to resolve host "googleads.g.doubleclick.net": No address associated with hostname

One common reason for this is that your device is not able to contact a dns server in order to perform a lookup.
This most common reason for this is that your device doees not have a network connection.


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