Google Cloud Print - Set Default to Monochrome

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mcmonty

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Aug 4, 2014, 10:18:52 PM8/4/14
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Hello,

I'm currently working with 3 separate vendors to implement a new printing infrastructure for approx 100 users: 1) Network Engineer 2) Print Dealer 3) Papercut. Google Cloud Print is at the core of what we are trying to achieve - an ability to print to all our machines from any device. Papercut has allowed us to build upon the capabilities of GCP by adding some enhanced reporting.

However, we are running into a flaw in our approach. The desire is to force monochrome defaults on all GCPrinters. Setting defaults at the printer level is not working, and Papercut only allows an all-or-nothing setting.

"vendor_capability": [],
    "color": {
     
"option": [
       
{"type": "STANDARD_MONOCHROME"},
       
{"type": "STANDARD_COLOR", "is_default": true},
       
{
         
"vendor_id": "ultra-color",
         
"type": "CUSTOM_COLOR",
         
"custom_display_name": "Best Color"
       
}
     
]
   
},

Does this mean that it may soon be possible to set defaults in GCP? If so, how can I best communicate this to Papercut? I've reviewed Robert's post here. 

Is any of this relevant to my end goal? For now, we have setup two instances of all printers. This is not ideal. If a better solution is coming down the pipe, please let me know. 

Could defaults be managed from the Google Apps admin interface?

Thank you!
 

Robert Toscano

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Aug 5, 2014, 6:07:33 AM8/5/14
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Hi! I don't think there is an immediate solution here, it may require some work on your printer management software (in this case, papercut).

The "is_default" field in the CDD is meant to be consumed by the client application (the app to submit the print job from). It's really an informative field since the user is free to choose any color option they want from the list provided by the printer. But tweaking this field might not achieve the intended behavior because apps like Chrome print preview just use the last option that was selected by the user instead of using the option annotated with the "is_default" field.

But if your goal is to disable color printing, then software like papercut would have to apply some kind of filter on the CDD reported by the printer--selectively removing options that were specified by an admin. This would force users to use the monochrome option, but wouldn't provide them with the color option either.

So are you trying to prevent user from using color? Or just change the default behavior. If the latter, then we don't have any mechanism in place to do this since that would require coordination between any app that the user could print from (some of these are not managed by our team).



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Brad McIlwain

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Aug 8, 2014, 9:12:34 AM8/8/14
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Understood. Thank you.


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