Bit Stream data not loading from server.

[Faiyaz Ahmed]

Dear All,

I have recently installed new dspace in Redhat 5 machine. Everything is working fine after submitting item in collection.

After submit, when I open the view item any attachment whether it is PDF, Image or txt file, it's load after 10 minutes. Even thumbnail is loading very very slow from the server.

Does any one have idea that why it is running slow on documents!!

Installed version is : Dspace Version 5.4

Many thanks!

Faiyaz Ahmed

[Faiyaz Ahmed]

Additional Info : THERE IS NO INTERNET ACCESS ON THIS MACHINE OF REDHAT 5....

[Faiyaz Ahmed]

Can any one help me on this .. it is complete blocker for me..

Regards,

Faiyaz Ahmed

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Faiyaz Ahmed

[DMRS Infotech]

Hello,
I'm not sure about the exact reason of the slow DSpace performance that you're facing, but you can try the following steps (if you haven't tried yet).

1) Check the log at [dspace-install]/log to see if there is any specific message.
2) Try to increase the JVM heap size in Tomcat (set values in the -Xms and -Xmx params)
3) Try to increase the JVM PermGen space in Tomcat (set values in the -XX:PermSize and -XX:MaxPermSize params)
4) If the problem is still present even after the above steps, you can take few thread dumps (in a gap of few seconds) using jstack tool (part of JDK) while opening a document and check which threads are busy. It gives an idea about what is causing the bottleneck.

Hope this helps.

Regards,
Pralay

[Faiyaz Ahmed]

Hello Pralay,

Thank you so much for the reply. I will look into following steps by Monday and update you soon.

Regards,

Faiyaz Ahmed

[Faiyaz Ahmed]

Hello Pralay,

Thank you so much for your support and I fixed this issue by disabling google analytic from applicationContext.xml.

Now, everything is working fine.

Regards,

Faiyaz Ahmed

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