Unable to download bitstream files

17 views
Skip to first unread message

Otuoma Sanya

unread,
Nov 26, 2015, 1:14:40 AM11/26/15
to DSpace Technical Support
I am not able to download files after uploading. The systems takes so long and eventually times out when you click on the download link for files.
I have encountered this problem before on dspace 5.3 but can't remember or find info on the file I edited last time. I am running dspace-5.4 on ubuntu 14.04 LTS server.
Any help will be appreciated.

Tim Donohue

unread,
Dec 7, 2015, 12:04:50 PM12/7/15
to dspac...@googlegroups.com
Hi,

I'd recommend first checking your log files to see if you have errors being reported there. It's possible something is erroring out in the download process and causing the downloads to fail. If that's the case, we'd need you to send the logged error messages to this mailing list. More info on doing that is at:
https://wiki.duraspace.org/display/DSPACE/Troubleshoot+an+error

Good luck,

Tim
--
You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to dspace-tech...@googlegroups.com.
To post to this group, send email to dspac...@googlegroups.com.
Visit this group at http://groups.google.com/group/dspace-tech.
For more options, visit https://groups.google.com/d/optout.

-- 
Tim Donohue
Technical Lead for DSpace & DSpaceDirect
DuraSpace.org | DSpace.org | DSpaceDirect.org
This email has been sent from a virus-free computer protected by Avast.
www.avast.com

Otuoma Sanya

unread,
Dec 7, 2015, 12:48:10 PM12/7/15
to Tim Donohue, DSpace Technical Support
THANKS !!!

--
You received this message because you are subscribed to a topic in the Google Groups "DSpace Technical Support" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/dspace-tech/I4YfKuRhXBU/unsubscribe.
To unsubscribe from this group and all its topics, send an email to dspace-tech...@googlegroups.com.
Reply all
Reply to author
Forward
0 new messages