Oh yes a cleaning service. Do that.
The two core problems I have noticed in coworking spaces generally are 1) nobody answers the phone or returns calls; and 2) they are not all that clean.
Nothing says "settling for less" like a dusty space.
And get an answering service or forward your calls. And return them. The way to return calls is to have specific times that you return calls that are not urgent, adn communicate this. My rule is, I answer not urgent calls at 10 and at 2. If I didn;t call you at 10, I will call you at 2.
And I have an answering service (it's one of my coworkers actually) and I tell them exactly where I am if I am not available; I have been known to have them tell people that I am off the grid for a day and will call back tomorrow. Whatever, people understand anythign except uncertainty. The answering seervice I use will also call people back if the answer is simple, I just send the answering service an email. Like this" yes, you are confirmed for a tour next Tuesday at 10; yes we can/no we can;t reschedule for thursday, tell that jerk the next available booking is after Christmas. Christmas 2025. :-)
Okay, not that last. That was a joke.
That's it. It cuts down on anxiety considerably and really makes people happy.
And hire your coworkers if you can, as soon as you can. You are the only landlord in the world who makes more money in th eexact degree that your coworkers are doing well.
Best,
Jeannine