case sharing group

[Michel Akkaoui - de Sousa]

Hi there, 

I have some issues regarding case sharing groups.

I've got two types of users : Field workers (ASBC) and medical staff at health facility (CSPS)

I've put them in locations so that each Field worker sees there own cases, and medical staff see the cases of several field workers. For each users, exactly one location.

I've also created groups, but they serve as reporting groups, not case sharing groups.

Here is the organisation levels : 

https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/9t_1jrxl.png

Here is the structure :

https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/o9bgyque.png

Here are the groups :

https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/tc-hw9ep.png

Here is an exemple of organization settings for a user :

https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/qvr5m7oy.png

Based on this configuration, I assumed that the user was in only one case sharing group.

Unfortunately, the phone says me whenever I try to open a form with user from the medical team that this user needs to be in exactly 1 case sharing group.

Could you please help me identify the issue here ?

Thanks in advance, 

Michel

[Sheel Shah]

Hey Michel,

This error is likely appearing in a form that registers new cases.  Based on your configuration, any medical staff (those assigned to CSPS) have access to multiple locations that can own cases (i.e. each ASBC).  You'll need to setup the registration form so that the medical staff can choose which location they'd like to assign the case to.  You can do this by following the instructions here:

https://confluence.dimagi.com/display/commcarepublic/Assigning+cases+to+one+of+multiple+locations

Thanks,

Sheel

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Sheel Shah

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[Michel Akkaoui - de Sousa]

Hi Sheel, 

Thanks for the answer.

Unfortunately, I was already doing this. I was using the location instance though. I just tried with the group instance as mentioned is the confluence link, but it failed again...

My previous configuration (locations) :

https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/073iy8j-.png

https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/49u12npb.png

The configuration from the link (groups): 

https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/jz1r5yyh.png

https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/1sqv3_ts.png

The case management for this : 

https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/l329f_fv.png

May I had that every forms of the app get the same error message when opening ? Not only the registering form, every single form of the app that require a case.

Any other hints ?

Michel Akkaoui
06 43 75 70 13
28 rue Raoul Ponchon, 49100 Angers

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[Michel Akkaoui - de Sousa]

oups, first link is wrong. here for the lookup configuration using locations : 

https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/mdv7iuyo.png

Too many copy/past from screenshots....

Michel Akkaoui
06 43 75 70 13
28 rue Raoul Ponchon, 49100 Angers

[Michel Akkaoui - de Sousa]

And also something odd, there is only one user that is able to use the app without any error message : the one I use for testing. There is no error when creating or updating cases using the test user for CSPS and the one for test ASBC.

The real users (sic) created with a bulk upload are all having the issue. 

You can find attached the upload file I used.

In this file, I use the two first lines for testing.

The four last lines are the one having trouble. (CSPS location levels)

Michel Akkaoui
06 43 75 70 13
28 rue Raoul Ponchon, 49100 Angers

[Sheel Shah]

Hi Michel,

Thanks for the information, the pictures and attachment is really helpful. 

Can you turn OFF case sharing in your application, make a new version and then update it.  Then test if the cases are being correctly assigned to the location / group. 

Can you also report an issue from your project space? 

Thanks,

Sheel

[Michel Akkaoui - de Sousa]

Hi Sheel, 

Actually, it won't be necessary...

I was just working on the project and found the glitch.

I was actually careless and assumed that the child cases I was creating in the same form as the parent case (which received the chosen location's owner_id) inherited the owner_id from their parents... I guess it wasn't true because in my last attempt, I forced this parameter the same way I did for the parents and it worked !

I still can't explain why my test users were able to do it and not the other...

Anyway, thanks for your insights !

Cheers, 

Michel

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Sheel Shah

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[Michel Akkaoui - de Sousa]

One question though, it seems like owner_id can't be brought back using any methods. I tried so far :

• easy reference in calculate condition
• easy reference in default value
• instance('commcaresession')/session/data/owner_id
  
• instance('casedb')/casedb/case[@case_id=instance('commcaresession')/session/data/case_id]/index/owner_id (witch resulted in a crash in the app obviously)
  
• instance('casedb')/casedb/case[@case_id=instance('commcaresession')/session/data/case_id]/owner_id
  

For each case, owner_id is blanck.

Could you please point me to the correct XPath sentence ?

Thanks a lot !

Michel

[Cory Zue]

Hey Michel,

I believe it's instance('casedb')/casedb/case[@case_id=instance('commcaresession')/session/data/case_id]/@owner_id

(in case helpful, you can figure out special properties by looking at the structure of the casedb here and then using xpath against it - the "@" sign is necessary because owner_id is an attribute. you can ignore this if it doesn't help/make sense)

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