CommCareHQ -Internal Server Error!

Chaiwa Berian

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Apr 28, 2016, 5:12:08 AM4/28/16

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Today I noticed the "Internal Server Error" for every attempt to deploy the App as in the screenshot below. Anyone to help?

Nynke Brunner

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Apr 28, 2016, 5:39:33 AM4/28/16

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Hey Chaiwa,

We're aware of this issue and our team is looking into this as we speak. Hopefully we'll get it back online soon. We'll post a message on this forum once it's up again. Thanks for your patience.

Best,

Nynke

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Senior Field Manager | Gestionnaire sur terrain

Dimagi West Africa | Dimagi Afrique de l'Ouest

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Chaiwa Berian

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Apr 28, 2016, 5:59:04 AM4/28/16

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Thanks Nynke, highly appreciated!

Kind regards,

Chaiwa.

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Simon Berry

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Apr 28, 2016, 6:07:26 AM4/28/16

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I'm getting "Bad Server Response" when trying to login from a tablet.

I guess this is part of the same problem?

Simon

Patrick Toroitich

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Apr 28, 2016, 6:19:03 AM4/28/16

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Thank you Nynke...

I realized the same issue a few minutes ago.

Nynke Brunner

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Apr 28, 2016, 6:25:05 AM4/28/16

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Hi Simon,

Indeed "Bad Server Response" is related to the current issue. Our team is doing its best to get everything back online as soon as possible. Sorry for the inconvenience all.

Best,

Nynke

Amelia Sagoff

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Apr 28, 2016, 8:52:38 AM4/28/16

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Hi Simon and Chaiwa,

I'm happy to report that CommCareHQ is back up and running. Thanks for your patience while the site was unavailable.

Amelia

Chaiwa Berian

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Apr 28, 2016, 9:37:10 AM4/28/16

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Thanks Amelia and Nynke, highly appreciated.

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