Hi Carol,
Can I ask you to check the number of columns you had in your dashboard before you refreshed the data and then how many you had after refreshing?
- I encountered a similar problem before and it was due to adding in case properties to the export and having them replace the new ones I had added manually in Excel.
Also, there is another way of handling dates in Excel, but it isn't as clean as the version Cory suggested yesterday.
This is not the ideal method, and we would recommend using the method Cory suggested.
You could do the following:
1. Uncheck the box "Automatically convert dates for Excel" on your custom export and save the export
2. Refresh your data, you will now have the dates back in the format with date and time combined
3. Add a new column next to your raw data
4. Add this formula to the new column =LEFT(X2,(10)) where X2 would be the relevant column with the date value
This will leave you with for example 2014-08-22
5. You can format this new date by creating a new column and using the formula =DATEVALUE(Y2) where Y is the column created in step2
In summary, you would have 2 extra columns and would need to change the pivot table data source to your newly modified data source.
- You may have to refresh the table after changing the data source.
- You should then be able to group those dates.
Thanks,
Patrick