E: Unable to locate package bigbluebutton while trying to Install BigBlueButton 1.0 On Ubuntu 14.04

[Subham Das]

Team,

I am facing this issue:-

E: Unable to locate package bigbluebutton

I have followed the process given here:- http://docs.bigbluebutton.org/install/install.html

All the Steps executed without Error.

After reading earlier answers I executed the command cat /etc/apt/sources.list.d/bigbluebutton.list 

Screenshots attached

[Fred Dixon]

Hi Subhan,

Can you cut-and-paste (you don't need to paste a screen shot which is not searchable by Google) the results of the following command

  sudo apt-get update

Also, if your setting up a new BigBlueButton server, we recommend using BigBlueButton 1.1-beta -- it's running on Ubuntu 16.04, has fewer install steps, and better diagnostics when running `sudo bbb-conf --check`.   It also has faster desktop sharing, closed captioning, and breakout rooms.

See

   http://docs.bigbluebutton.org/1.1/install.html

There's a video walkthrough of the installation of BigBlueButton 1.1-beta as well (see above link) that will help you with the install and configuring the server to support secure socket layers (SSL).

Regards,... Fred

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@bigbluebutton

[Subham Das]

Fred,

When I run sudo apt-get update it normally updates everything without any error. Like this:-

Fetched 2,934 kB in 8s (338 kB/s)
Reading package lists... Done

I would prefer to stay with BigBlueButton 1.0, till 1.1 comes out of Beta. However, I have been using it since 0.8 and am always excited to know "What Next"...

With Regards

Subham Das
Email:- subh...@gmail.com
Phone:- +91-8981208820

Skype:- subham.tp
LinkedIn: in.linkedin.com/in/dassubham/

On Fri, Feb 24, 2017 at 6:49 PM, Fred Dixon <ffd...@gmail.com> wrote:

Hi Subhan,

Can you cut-and-paste (you don't need to paste a screen shot which is not searchable by Google) the results of the following command

  sudo apt-get update

Also, if your setting up a new BigBlueButton server, we recommend using BigBlueButton 1.1-beta -- it's running on Ubuntu 16.04, has fewer install steps, and better diagnostics when running `sudo bbb-conf --check`.   It also has faster desktop sharing, closed captioning, and breakout rooms.

See

   http://docs.bigbluebutton.org/1.1/install.html

There's a video walkthrough of the installation of BigBlueButton 1.1-beta as well (see above link) that will help you with the install and configuring the server to support secure socket layers (SSL).

Regards,... Fred

On Fri, Feb 24, 2017 at 2:38 AM, Subham Das <subh...@gmail.com> wrote:

Team,

I am facing this issue:-

E: Unable to locate package bigbluebutton

I have followed the process given here:- http://docs.bigbluebutton.org/install/install.html

All the Steps executed without Error.

After reading earlier answers I executed the command cat /etc/apt/sources.list.d/bigbluebutton.list 

Screenshots attached

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@bigbluebutton

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[Fred Dixon]

Hi Subham,

Can you post the output of the command

  apt-cache showpkg bigbluebutton

Regards,... Fred

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[Subham Das]

Fred,

The output is :-

N: Unable to locate package bigbluebutton

With Regards

Subham Das
Email:- subh...@gmail.com
Phone:- +91-8981208820

Skype:- subham.tp
LinkedIn: in.linkedin.com/in/dassubham/

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[Fred Dixon]

Hi Subham,

We just did step 3

  http://docs.bigbluebutton.org/install/install.html#3-install-key-for-bigbluebutton

on a clean Ubuntu 14.04 64-bit server, and, after the `sudo apt-get update` command, we were able to execute the following command

root ~# apt-cache showpkg bigbluebutton

Package: bigbluebutton

Versions: 

1.0.0-1ubuntu4 (/var/lib/apt/lists/ubuntu.bigbluebutton.org_trusty-1-0_dists_bigbluebutton-trusty_main_binary-amd64_Packages)

 Description Language: 

                 File: /var/lib/apt/lists/ubuntu.bigbluebutton.org_trusty-1-0_dists_bigbluebutton-trusty_main_binary-amd64_Packages

                  MD5: f72e079f41daf837b43ab8d664be9224

Reverse Depends: 

  bbb-webhooks,bigbluebutton

Dependencies: 

1.0.0-1ubuntu4 - bbb-config (0 (null)) 

Provides: 

1.0.0-1ubuntu4 - 

Reverse Provides: 

Can you double-check that you've done the commands in Step 3.

Regards,... Fred

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[Subham Das]

I already had followed those steps before. 

Anyways, did those steps again, right now. Here is what I got:-

root@TutStu-Classroom:~# wget http://ubuntu.bigbluebutton.org/bigbluebutton.asc -O- | sudo apt-key add -

--2017-02-24 18:29:14--  http://ubuntu.bigbluebutton.org/bigbluebutton.asc

Resolving ubuntu.bigbluebutton.org (ubuntu.bigbluebutton.org)... 104.130.209.130

Connecting to ubuntu.bigbluebutton.org (ubuntu.bigbluebutton.org)|104.130.209.130|:80... connected.

HTTP request sent, awaiting response... 200 OK

Length: 1195 (1.2K) [application/octet-stream]

Saving to: ‘STDOUT’

100%[==============================>] 1,195       --.-K/s   in 0s

2017-02-24 18:29:15 (159 MB/s) - written to stdout [1195/1195]

OK

root@TutStu-Classroom:~# echo "deb http://ubuntu.bigbluebutton.org/trusty-1-0/ bigbluebutton-trusty main" | sudo tee /etc/apt/sources.list.d/bigbluebutton.list

deb http://ubuntu.bigbluebutton.org/trusty-1-0/ bigbluebutton-trusty main

root@TutStu-Classroom:~# sudo apt-get install bigbluebutton

Reading package lists... Done

Building dependency tree

Reading state information... Done

E: Unable to locate package bigbluebutton

root@TutStu-Classroom:~#

 

With Regards

Subham Das
Email:- subh...@gmail.com
Phone:- +91-8981208820

Skype:- subham.tp
LinkedIn: in.linkedin.com/in/dassubham/

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[Fred Dixon]

You missed a step.

Can you try doing

  sudo apt-get update

 

first, and then check if apt-get can locate the package with

  apt-cache showpkg bigbluebutton

Regards,.. Fred

  

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[Subham Das]

I am sure I did the apt-get update step before reporting he issue, the first time. Anyways, did that again and here is the output:-

Fetched 2,934 kB in 8s (334 kB/s)

Reading package lists... Done

root@TutStu-Classroom:~# apt-cache showpkg bigbluebutton

N: Unable to locate package bigbluebutton

root@TutStu-Classroom:~#

With Regards

Subham Das
Email:- subh...@gmail.com
Phone:- +91-8981208820

Skype:- subham.tp
LinkedIn: in.linkedin.com/in/dassubham/

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[Fred Dixon]

Hi Subham,

Can you post the output of the command

  sudo apt-get update

Regards,... Fred

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[Subham Das]

Fred,

Is a long output:- 

root@TutStu-Classroom:~# sudo apt-get update

Ign http://mirrors.digitalocean.com trusty InRelease

Get:1 http://mirrors.digitalocean.com trusty-updates InRelease [65.9 kB]

Hit http://mirrors.digitalocean.com trusty-backports InRelease

Hit http://ppa.launchpad.net trusty InRelease

Hit http://mirrors.digitalocean.com trusty Release.gpg

Get:2 http://security.ubuntu.com trusty-security InRelease [65.9 kB]

Get:3 http://mirrors.digitalocean.com trusty-updates/main Sources [392 kB]

Hit http://ppa.launchpad.net trusty InRelease

Get:4 http://mirrors.digitalocean.com trusty-updates/restricted Sources [5,911 B]

Hit http://ubuntu.bigbluebutton.org bigbluebutton-trusty InRelease

Get:5 http://mirrors.digitalocean.com trusty-updates/universe Sources [174 kB]

Hit http://ppa.launchpad.net trusty/main i386 Packages

Get:6 http://mirrors.digitalocean.com trusty-updates/multiverse Sources [7,510 B]

Get:7 http://mirrors.digitalocean.com trusty-updates/main i386 Packages [916 kB]

Hit http://ppa.launchpad.net trusty/main Translation-en

Get:8 http://security.ubuntu.com trusty-security/main Sources [126 kB]

Get:9 http://mirrors.digitalocean.com trusty-updates/restricted i386 Packages [16.2 kB]

Hit http://ppa.launchpad.net trusty/main i386 Packages

Hit http://ubuntu.bigbluebutton.org bigbluebutton-trusty/main i386 Packages

Get:10 http://mirrors.digitalocean.com trusty-updates/universe i386 Packages [401 kB]

Get:11 http://mirrors.digitalocean.com trusty-updates/multiverse i386 Packages [14.4 kB]

Hit http://mirrors.digitalocean.com trusty-updates/main Translation-en

Hit http://ppa.launchpad.net trusty/main Translation-en

Hit http://mirrors.digitalocean.com trusty-updates/multiverse Translation-en

Hit http://mirrors.digitalocean.com trusty-updates/restricted Translation-en

Get:12 http://security.ubuntu.com trusty-security/universe Sources [49.9 kB]

Hit http://mirrors.digitalocean.com trusty-updates/universe Translation-en

Hit http://mirrors.digitalocean.com trusty-backports/main Sources

Hit http://mirrors.digitalocean.com trusty-backports/restricted Sources

Get:13 http://security.ubuntu.com trusty-security/main i386 Packages [547 kB]

Hit http://mirrors.digitalocean.com trusty-backports/universe Sources

Hit http://mirrors.digitalocean.com trusty-backports/multiverse Sources

Hit http://mirrors.digitalocean.com trusty-backports/main i386 Packages

Hit http://mirrors.digitalocean.com trusty-backports/restricted i386 Packages

Hit http://mirrors.digitalocean.com trusty-backports/universe i386 Packages

Hit http://mirrors.digitalocean.com trusty-backports/multiverse i386 Packages

Hit http://mirrors.digitalocean.com trusty-backports/main Translation-en

Hit http://mirrors.digitalocean.com trusty-backports/multiverse Translation-en

Hit http://mirrors.digitalocean.com trusty-backports/restricted Translation-en

Hit http://mirrors.digitalocean.com trusty-backports/universe Translation-en

Get:14 http://security.ubuntu.com trusty-security/universe i386 Packages [153 kB]

Hit http://mirrors.digitalocean.com trusty Release

Hit http://mirrors.digitalocean.com trusty/main Sources

Hit http://mirrors.digitalocean.com trusty/restricted Sources

Hit http://security.ubuntu.com trusty-security/main Translation-en

Hit http://mirrors.digitalocean.com trusty/universe Sources

Hit http://mirrors.digitalocean.com trusty/multiverse Sources

Hit http://mirrors.digitalocean.com trusty/main i386 Packages

Hit http://mirrors.digitalocean.com trusty/restricted i386 Packages

Hit http://security.ubuntu.com trusty-security/universe Translation-en

Hit http://mirrors.digitalocean.com trusty/universe i386 Packages

Hit http://mirrors.digitalocean.com trusty/multiverse i386 Packages

Hit http://mirrors.digitalocean.com trusty/main Translation-en

Hit http://mirrors.digitalocean.com trusty/multiverse Translation-en

Hit http://mirrors.digitalocean.com trusty/restricted Translation-en

Hit http://mirrors.digitalocean.com trusty/universe Translation-en

Ign http://mirrors.digitalocean.com trusty/main Translation-en_US

Ign http://mirrors.digitalocean.com trusty/multiverse Translation-en_US

Ign http://mirrors.digitalocean.com trusty/restricted Translation-en_US

Ign http://mirrors.digitalocean.com trusty/universe Translation-en_US

Ign http://ubuntu.bigbluebutton.org bigbluebutton-trusty/main Translation-en_US

Ign http://ubuntu.bigbluebutton.org bigbluebutton-trusty/main Translation-en

Fetched 2,934 kB in 8s (359 kB/s)

Reading package lists... Done

With Regards

Subham Das
Email:- subh...@gmail.com
Phone:- +91-8981208820

Skype:- subham.tp
LinkedIn: in.linkedin.com/in/dassubham/

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[Fred Dixon]

Thanks Subham -- that showed the reason why it's failing.

> Hit http://ubuntu.bigbluebutton.org bigbluebutton-trusty/main i386 Packages

You are trying to install BigBlueButton on a 32-bit version of Ubuntu.  The packages only exist for the 64-bit version.

We recommend you setup a 64-bit version of Ubuntu 16.04 and go with the latest build of 1.1-beta.

Regards,... Fred

[Subham Das]

Fred,

Since you insisted, we have setup Bigbluebutton 1.1 (beta) on Ubuntu 16.04 (x64).
This we are doing for Testing so we have configured it on a 1GB RAM & 50GB SSD Drive Server.

We have also installed the Demo BigBlueButton. But when we hit the IP, provide the name and try to Join, it says "Cannot Connect to Server"

Here is the  output of  bbb-conf --check

root@Classroom:~# bbb-conf --check

BigBlueButton Server 1.1.0-beta (450)
                    Kernel version: 4.4.0-64-generic
                      Distribution: Ubuntu 16.04.2 LTS (64-bit)
                            Memory: 992 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
                Port test (tunnel): classroom.tutstu.com
                              red5: classroom.tutstu.com
              useWebrtcIfAvailable: true

/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)
                    websocket port: 5066
                    WebRTC enabled: true

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server name: classroom.tutstu.com
                              port: 80, [::]:80
                    bbb-client dir: /var/www/bigbluebutton

/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.proper                                                   ties (bbb-web)
                      bbb-web host: classroom.tutstu.com

/var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp (API demos)
                               url: classroom.tutstu.com

/var/www/bigbluebutton/check/conf/config.xml (client check)
                      client check: classroom.tutstu.com

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                  voice conference: FreeSWITCH
                     capture video: true

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playbac                                                   k)
                     playback host: classroom.tutstu.com


** Potential problems described below **
# Warning: API URL IPs do not match host:
#
#                                IP from ifconfig: 139.59.38.66
#  /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp: classroom.tutstu.com

# Not running:  red5

# Error: Unable to connect to port 1935 (RTMP) on classroom.tutstu.com

# Warning: You are running BigBlueButton on a server with less than 4G of m                                                   emory.  Your
# performance may suffer.

# Warning: The API demos are installed and accessible from:
#
#    http://classroom.tutstu.com/demo/demo1.jsp
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes o                                                   nly.
# If you are running a production system, remove them by running:
#
#    sudo apt-get purge bbb-demo

# Warning: The client self check is installed and accessible from:
#
#    http://classroom.tutstu.com/check
#

root@Classroom:~#

With Regards

Subham Das
Email:- subh...@gmail.com
Phone:- +91-8981208820

Skype:- subham.tp
LinkedIn: in.linkedin.com/in/dassubham/

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[Fred Dixon]

Hi Subham,

> This we are doing for Testing so we have configured it on a 1GB RAM & 50GB SSD Drive Server.

LOL -- you need to slow down and give yourself a chance to read the minimum server requirements.  

   http://docs.bigbluebutton.org/1.1/install.html#before-you-install

The memory you have given the server is insufficient.

Regards,... Fred

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