SIP can't bind to external IP, and websockets never starts

2,888 views
Skip to first unread message

Steve Meyers

unread,
Apr 20, 2018, 11:47:52 AM4/20/18
to BigBlueButton-Setup
Freeswitch is showing the following error when starting up:

[ERR] sofia.c:3156 Error Creating SIP UA for profile: external (sip:mod_...@XX.XX.XX.XX:5060;maddr=10.0.1.24;transport=udp,tcp)
The likely causes for this are:
1) Another application is already listening on the specified address.
2) The IP the profile is attempting to bind to is not local to this system.

Running netstat -nlp | fgrep 5060 shows absolutely nothing bound to port 5060. It originally showed something bound to :: on IPv6, but I disabled the IPv6 support thinking that it might be interfering somehow -- it was the only thing bound to port 5060.

Also, the original thing that got me going down this rabbit hole was that the Websockets service never started. I suspect that Freeswitch might be failing to load Websockets because SIP can't bind, but I don't know for sure that they're related. These are the only things in the log that seem related to Websockets:

[DEBUG] sofia.c:4450 wss-binding [XX.XX.XX.XX:7443]
[DEBUG] mod_verto.c:1839 YY.YY.YY.YY:44764 WS SETUP FAILED

Anything you can do to help me figure out what's going wrong would be appreciated. Thank you!

Richard Alam

unread,
Apr 20, 2018, 1:25:29 PM4/20/18
to bigbluebu...@googlegroups.com
On Fri, Apr 20, 2018 at 11:47 AM, Steve Meyers <st...@goreact.com> wrote:
Freeswitch is showing the following error when starting up:

[ERR] sofia.c:3156 Error Creating SIP UA for profile: external (sip:mod_...@XX.XX.XX.XX:5060;maddr=10.0.1.24;transport=udp,tcp)
The likely causes for this are:
1) Another application is already listening on the specified address.
2) The IP the profile is attempting to bind to is not local to this system.

Check if FS is set using the correct IP.

sudo cat /opt/freeswitch/conf/vars.xml

  <X-PRE-PROCESS cmd="set" data="local_ip_v4=10.130.218.89"/>

  <X-PRE-PROCESS cmd="set" data="domain=$${local_ip_v4}"/>
  <X-PRE-PROCESS cmd="set" data="domain_name=$${domain}"/>
  <X-PRE-PROCESS cmd="set" data="hold_music=local_stream://moh"/>
  <X-PRE-PROCESS cmd="set" data="use_profile=external"/>

 

Running netstat -nlp | fgrep 5060 shows absolutely nothing bound to port 5060. It originally showed something bound to :: on IPv6, but I disabled the IPv6 support thinking that it might be interfering somehow -- it was the only thing bound to port 5060.

Also, the original thing that got me going down this rabbit hole was that the Websockets service never started. I suspect that Freeswitch might be failing to load Websockets because SIP can't bind, but I don't know for sure that they're related. These are the only things in the log that seem related to Websockets:

[DEBUG] sofia.c:4450 wss-binding [XX.XX.XX.XX:7443]
[DEBUG] mod_verto.c:1839 YY.YY.YY.YY:44764 WS SETUP FAILED

Anything you can do to help me figure out what's going wrong would be appreciated. Thank you!

--
You received this message because you are subscribed to the Google Groups "BigBlueButton-Setup" group.
To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-setup+unsub...@googlegroups.com.
To post to this group, send email to bigbluebutton-setup@googlegroups.com.
Visit this group at https://groups.google.com/group/bigbluebutton-setup.
For more options, visit https://groups.google.com/d/optout.



--

Steve Meyers

unread,
Apr 23, 2018, 12:51:37 PM4/23/18
to BigBlueButton-Setup
Thanks. I should have mentioned the IP setup we've got. The IP assigned to eth0 is 10.0.1.24, but it also has an alias with a public IP (the XX.XX.XX.XX). That is correct, and netstat shows other programs able to bind to that IP.

In vars.conf, the local_ip_v4 is 10.0.1.24, and the external_sip_ip is XX.XX.XX.XX. I've tried making them both 10.0.1.24, and that doesn't seem to help.

Here is the error log from that:
[ERR] sofia.c:3156 Error Creating SIP UA for profile: external (sip:mod_...@10.0.1.24:5060;maddr=10.0.1.24;transport=udp,tcp)

The likely causes for this are:
1) Another application is already listening on the specified address.
2) The IP the profile is attempting to bind to is not local to this system.

I've also tried doing 127.0.0.1 with no luck.

On Friday, April 20, 2018 at 11:25:29 AM UTC-6, Richard Alam wrote:
On Fri, Apr 20, 2018 at 11:47 AM, Steve Meyers <st...@goreact.com> wrote:
Freeswitch is showing the following error when starting up:

[ERR] sofia.c:3156 Error Creating SIP UA for profile: external (sip:mod_...@XX.XX.XX.XX:5060;maddr=10.0.1.24;transport=udp,tcp)
The likely causes for this are:
1) Another application is already listening on the specified address.
2) The IP the profile is attempting to bind to is not local to this system.

Check if FS is set using the correct IP.

sudo cat /opt/freeswitch/conf/vars.xml

  <X-PRE-PROCESS cmd="set" data="local_ip_v4=10.130.218.89"/>

  <X-PRE-PROCESS cmd="set" data="domain=$${local_ip_v4}"/>
  <X-PRE-PROCESS cmd="set" data="domain_name=$${domain}"/>
  <X-PRE-PROCESS cmd="set" data="hold_music=local_stream://moh"/>
  <X-PRE-PROCESS cmd="set" data="use_profile=external"/>

 

Running netstat -nlp | fgrep 5060 shows absolutely nothing bound to port 5060. It originally showed something bound to :: on IPv6, but I disabled the IPv6 support thinking that it might be interfering somehow -- it was the only thing bound to port 5060.

Also, the original thing that got me going down this rabbit hole was that the Websockets service never started. I suspect that Freeswitch might be failing to load Websockets because SIP can't bind, but I don't know for sure that they're related. These are the only things in the log that seem related to Websockets:

[DEBUG] sofia.c:4450 wss-binding [XX.XX.XX.XX:7443]
[DEBUG] mod_verto.c:1839 YY.YY.YY.YY:44764 WS SETUP FAILED

Anything you can do to help me figure out what's going wrong would be appreciated. Thank you!

--
You received this message because you are subscribed to the Google Groups "BigBlueButton-Setup" group.
To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-setup+unsub...@googlegroups.com.
To post to this group, send email to bigbluebu...@googlegroups.com.

Richard Alam

unread,
Apr 23, 2018, 12:59:38 PM4/23/18
to bigbluebu...@googlegroups.com
Hi,

On Mon, Apr 23, 2018 at 12:51 PM, Steve Meyers <st...@goreact.com> wrote:
Thanks. I should have mentioned the IP setup we've got. The IP assigned to eth0 is 10.0.1.24, but it also has an alias with a public IP (the XX.XX.XX.XX). That is correct, and netstat shows other programs able to bind to that IP.

In vars.conf, the local_ip_v4 is 10.0.1.24, and the external_sip_ip is XX.XX.XX.XX. I've tried making them both 10.0.1.24, and that doesn't seem to help.

Here is the error log from that:
[ERR] sofia.c:3156 Error Creating SIP UA for profile: external (sip:mod_...@10.0.1.24:5060;maddr=10.0.1.24;transport=udp,tcp)
The likely causes for this are:
1) Another application is already listening on the specified address.
2) The IP the profile is attempting to bind to is not local to this system.

I've also tried doing 127.0.0.1 with no luck.

Can you please update bbb?

There was an issue with the start-up scripts that I think Fred fixed. 

Richard
 

On Friday, April 20, 2018 at 11:25:29 AM UTC-6, Richard Alam wrote:
On Fri, Apr 20, 2018 at 11:47 AM, Steve Meyers <st...@goreact.com> wrote:
Freeswitch is showing the following error when starting up:

[ERR] sofia.c:3156 Error Creating SIP UA for profile: external (sip:mod_...@XX.XX.XX.XX:5060;maddr=10.0.1.24;transport=udp,tcp)
The likely causes for this are:
1) Another application is already listening on the specified address.
2) The IP the profile is attempting to bind to is not local to this system.

Check if FS is set using the correct IP.

sudo cat /opt/freeswitch/conf/vars.xml

  <X-PRE-PROCESS cmd="set" data="local_ip_v4=10.130.218.89"/>

  <X-PRE-PROCESS cmd="set" data="domain=$${local_ip_v4}"/>
  <X-PRE-PROCESS cmd="set" data="domain_name=$${domain}"/>
  <X-PRE-PROCESS cmd="set" data="hold_music=local_stream://moh"/>
  <X-PRE-PROCESS cmd="set" data="use_profile=external"/>

 

Running netstat -nlp | fgrep 5060 shows absolutely nothing bound to port 5060. It originally showed something bound to :: on IPv6, but I disabled the IPv6 support thinking that it might be interfering somehow -- it was the only thing bound to port 5060.

Also, the original thing that got me going down this rabbit hole was that the Websockets service never started. I suspect that Freeswitch might be failing to load Websockets because SIP can't bind, but I don't know for sure that they're related. These are the only things in the log that seem related to Websockets:

[DEBUG] sofia.c:4450 wss-binding [XX.XX.XX.XX:7443]
[DEBUG] mod_verto.c:1839 YY.YY.YY.YY:44764 WS SETUP FAILED

Anything you can do to help me figure out what's going wrong would be appreciated. Thank you!

--
You received this message because you are subscribed to the Google Groups "BigBlueButton-Setup" group.
To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-setup+unsubscribe...@googlegroups.com.
To post to this group, send email to bigbluebu...@googlegroups.com.
Visit this group at https://groups.google.com/group/bigbluebutton-setup.
For more options, visit https://groups.google.com/d/optout.

--
You received this message because you are subscribed to the Google Groups "BigBlueButton-Setup" group.
To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-setup+unsub...@googlegroups.com.
To post to this group, send email to bigbluebutton-setup@googlegroups.com.

Chad Pilkey

unread,
Apr 23, 2018, 1:09:05 PM4/23/18
to BigBlueButton-Setup
It sounds like you might need a dummy NIC and to bind to that. Check out this set of instructions http://docs.bigbluebutton.org/install/install.html#configure-a-dummy-nic-if-required

Richard Alam

unread,
Apr 23, 2018, 2:02:09 PM4/23/18
to bigbluebu...@googlegroups.com
On Mon, Apr 23, 2018 at 1:09 PM, Chad Pilkey <capi...@gmail.com> wrote:
It sounds like you might need a dummy NIC and to bind to that. Check out this set of instructions http://docs.bigbluebutton.org/install/install.html#configure-a-dummy-nic-if-required


To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-setup+unsubscribe...@googlegroups.com.

To post to this group, send email to bigbluebu...@googlegroups.com.
Visit this group at https://groups.google.com/group/bigbluebutton-setup.
For more options, visit https://groups.google.com/d/optout.

--
You received this message because you are subscribed to the Google Groups "BigBlueButton-Setup" group.
To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-setup+unsub...@googlegroups.com.
To post to this group, send email to bigbluebutton-setup@googlegroups.com.

Fred Dixon

unread,
Apr 23, 2018, 2:57:57 PM4/23/18
to BigBlueButton-.
Hi,

Try setting up the BigBlueButton 2.0 server with bbb-install.sh (you can run this on the existing server).  It can automate the configuration of your public/private IPs for supporting FreeSWITCH.  See



Regards,.. Fred


To post to this group, send email to bigbluebutton-setup@googlegroups.com.
Visit this group at https://groups.google.com/group/bigbluebutton-setup.
For more options, visit https://groups.google.com/d/optout.

--
You received this message because you are subscribed to the Google Groups "BigBlueButton-Setup" group.
To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-setup+unsub...@googlegroups.com.
To post to this group, send email to bigbluebutton-setup@googlegroups.com.
Visit this group at https://groups.google.com/group/bigbluebutton-setup.
For more options, visit https://groups.google.com/d/optout.



--
BigBlueButton Developer
@bigbluebutton

Steve Meyers

unread,
Apr 24, 2018, 11:43:19 AM4/24/18
to bigbluebu...@googlegroups.com
Thank you guys so much! It's working now.

BigBlueButton Developer
@bigbluebutton

--
You received this message because you are subscribed to a topic in the Google Groups "BigBlueButton-Setup" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/bigbluebutton-setup/1_H2YAIbnDw/unsubscribe.
To unsubscribe from this group and all its topics, send an email to bigbluebutton-setup+unsub...@googlegroups.com.
Reply all
Reply to author
Forward
0 new messages