Strange Experience with HTML5 client

[ken...@gmail.com]

Hello All,

We had the server and HTML5 client setup.  Everything works fine on Desktop ( Chrome  and Firefox).  But on Microsoft Edge and  Google Chrome for mobile devices ( we tested on Android and iPhone) ... I get a blue screen.  HTML5 client does not load.   Kindly find attachment.

Please, could you help me with what I am missing ?

Regards

Chijioke

[Fred Dixon]

Hi Ken,

The HTML5 client is under (very active) development.  Can you try it on 

  https://test.bigbluebutton.org/

and let us know if you get the same error.  

Note: you'll not be able to connect to WebRTC audio on Microsoft Edge yet, we're working on that as well, but it should work fine for Chrome on Android.

Regards,... Fred

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[Chijioke Kenneth]

Thanks Fred, for your response.

=> testing html5 client at   https://test.bigbluebutton.org

a.  Kindly find attached "edge_error.PNG"  ...  error we got with Microsoft Edge

b. Chrome on Android worked fine but on iPhone ... still gave me the initial blue screen with nothing.

=> Few Queries

Please, don't be offended at the questions below, managing our project depends on your kind feedback;

(i)  Does the BBB html5 client need a browser which supports both Webrtc and HTML5  OR only HTML5?

(ii) Please confirm, if the BBB HTML5 client currently works fine on recent versions of Desktop Google Chrome and Firefox ?

(iii) Which Mobile Device platforms OR Operating Systems does BBB HTML5 client currently work fine on ???

(iv) How soon do we expect BBB HTML5 client to work fine on major Mobile Device Operating systems (Android, Windows Mobile, iPhone OS/ iOS (Apple), Bada, Blackberry) ???

For this point, please, it will be wonderful if we get the idea of which month in 2018.

Regards

Chijioke

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[Fred Dixon]

> Hi, a.  Kindly find attached "edge_error.PNG"  ...  error we got with Microsoft Edge

The BigBlueButton HTML5 client is currently in development.  When we refer to the "HTML5 client" below, what we're really saying is "the current development build of the HTML5 client".

We recommend using the HTML5 client with FireFox or Chrome.  Neither the BigBlueButton client (Flash based) or the BigBlueButton HTML5 client is working yet with Edge.  The recent version of Edge (available in the Creator's update) has support for WebRTC 1.0, so we expect to have it working with the HTML5 client shortly.

> b. Chrome on Android worked fine but on iPhone ... still gave me the initial blue screen with nothing.

What version of iOS are you running on your iPhone?

> (i)  Does the BBB html5 client need a browser which supports both Webrtc and HTML5  OR only HTML5?

As it doesn't use Flash, the BigBlueButton HTML5 client needs to browser to support WebRTC.  No WebRTC support, the user will not be able to send/receive audio (and in the future video).

> (ii) Please confirm, if the BBB HTML5 client currently works fine on recent versions of Desktop Google Chrome and Firefox ?

As stated above, the BigBlueButton HTML5 client is currently under (very) active development.  We'll be making a post to this mailing list when it reaches beta.

> (iii) Which Mobile Device platforms OR Operating Systems does BBB HTML5 client currently work fine on ???

We're targeting Android and iOS (11+).  For Android, use Chrome.  For iOS, use Safari.

> (iv) How soon do we expect BBB HTML5 client to work fine on major Mobile Device Operating systems (Android, Windows Mobile, iPhone OS/ iOS (Apple), Bada, Blackberry) ???

See above.  No plans to support Windows MObile, Bada, Blackberry or any other mobile OS.  We'll be focused on Android and iOS.

> For this point, please, it will be wonderful if we get the idea of which month in 2018.

Our mantra is we release on quality, not dates.  You'll see a lot of focus in the near term to get to a beta release for the HTML5 client.  For us, beta means we have all the features implemented and there are no major bugs.  

We're looking forward to the beta release of the HTML5 client as well.

Regards,... Fred

[ken...@gmail.com]

Thanks Fred. That's the least I can say.

Regards

Chijioke

[Oleksandr Zhurbenko]

Apparently we had a login issue in Edge, it should be fixed now.

But, as Fred said, unfortunately, there is no audio yet.

Oleksandr

[a.og...@entouch.co.jp]

I still see WebRTC audio error on Microsoft Edge using the BBB HTML5 client.

CLIENT LOG (DEBUG):  ------ Websocket connection opened.

[object Error]: {description: "Unable to get property 'top' of undefined or null reference", message: "Unable to get property 'top' of undefined or null reference", number: -2146823281, stack: "TypeError: Unable to get property 'top' of undefined or null reference at t (https://redacted.jp/html5client/6a30cc1eb29b9b8cc7a4e91aab2d50b675c10e7c.js?meteor_js_resource=true:145:485720) at constructClassInstance (https://redacted.jp/html5client/6a30cc1eb29b9b8cc7a4e91aab2d50b675c10e7c.js?meteor_js_resource=true:9:387465) at beginWork (https://redacted.jp/html5client/6a30cc1eb29b9b8cc7a4e91aab2d50b675c10e7c.js?meteor_js_resource=true:9:390970) at n (https://redacted.jp/html5client/6a30cc1eb29b9b8cc7a4e91aab2d50b675c10e7c.js?meteor_js_resource=true:9:403355) at u (https://redacted.jp/html5client/6a30cc1eb29b9b8cc7a4e91aab2d50b675c10e7c.js?meteor_js_resource=true:9:403855) at h (https://redacted.jp/html5client/6a30cc1eb29b9b8cc7a4e91aab2d50b675c10e7c.js?meteor_js_resource=true:9:404352) at m (https://redacted.jp/html5client/6a30cc1eb29b9b8cc7a4e91aab2d50b675c10e7c.js?meteor_js_resource=true:9:406374) at f (https://redacted.jp/html5client/6a30cc1eb29b9b8cc7a4e91aab2d50b675c10e7c.js?meteor_js_resource=true:9:405876) at i.enqueueForceUpdate (https://redacted.jp/html5client/6a30cc1eb29b9b8cc7a4e91aab2d50b675c10e7c.js?meteor_js_resource=true:9:387321) at o.prototype.forceUpdate (https://redacted.jp/html5client/6a30cc1eb29b9b8cc7a4e91aab2d50b675c10e7c.js?meteor_js_resource=true:9:356090)"}

Audio Error: GENERIC_ERROR WebRTC Error

Any updates on this? Will Edge get official HTML5 support?
Thanks.

[Fred Dixon]

Hi there,

We do want to support Edge in the HTML5 client.  Opened an isssue to track this

  https://github.com/bigbluebutton/bigbluebutton/issues/5483

For the moment, our focus is to make sure the HTML5 client works well with FireFox and Chrome, but we want to fully support Edge as well.

Regards,... Fred

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