thanks for the followup Robert. I can see who my main source of wisdom is going to be here :)
the screen is actually just 100% blank, no cmd line prompt or anything. the screen does power on and turn a light grey, and the user and power led's on the board light up, but I'm wondering whether maybe I'm not getting connection on all the pins, because the battery cape doesn't allow the screen pins to slide down into it's female equivalents very far....in fact if i flip the board over the screen is liable to just fall out of place... :(
i'm going to try outputting the BBB to the tv through the normal HDMI out and see if i can bring up a window system that way.
there's just one particular part of the battery cape that is impeding the progress of the lcd cape from sliding all the way down onto it's pins. that particular part is the jumper pins for setting the EEPROM. I've attached a photo. Do you think I could get away with bending these down or snipping them off or something? they come with little jumpers to connect them in different orientations. if i needed a certain orientation, i could just snip the pins and then dab a piece of solder between the ones that needed connecting, maybe?
thanks again!