External USB 2TB HD not spinning up.

[dan.ann...@gmail.com]

I have a WD 2TB external USB drive. It mounts fine on my linux laptop. When I plug it into the beagleboneblack, it times out.  Any help would be appreciated!

lsusb finds the device:
Bus 001 Device 003: ID 1058:2626 Western Digital Technologies, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

dmesg:

[ 3965.568158] musb-hdrc musb-hdrc.1: VBUS_ERROR in a_wait_bcon (89, <AValid), retry #1, port1 00000104
[ 3966.776484] usb 1-1: new high-speed USB device number 3 using musb-hdrc
[ 3966.977419] usb 1-1: New USB device found, idVendor=1058, idProduct=2626, bcdDevice=10.28
[ 3966.977438] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 3966.977446] usb 1-1: Product: My Passport 2626
[ 3966.977454] usb 1-1: Manufacturer: Western Digital
[ 3966.977461] usb 1-1: SerialNumber: 5758573245313048344E394B
[ 3966.985267] usb-storage 1-1:1.0: USB Mass Storage device detected
[ 3967.008783] scsi host0: usb-storage 1-1:1.0
[ 3968.041574] scsi 0:0:0:0: Direct-Access     WD       My Passport 2626 1028 PQ: 0 ANSI: 6
[ 3968.042213] scsi 0:0:0:1: Enclosure         WD       SES Device       1028 PQ: 0 ANSI: 6
[ 3968.055140] sd 0:0:0:0: Attached scsi generic sg0 type 0
[ 3968.061239] scsi 0:0:0:1: Attached scsi generic sg1 type 13
[ 3968.063025] sd 0:0:0:0: [sda] Spinning up disk...
[ 3969.096578] ...not responding...

The BBB specs:

System:    Host: DataIntegrity-Secondary Kernel: 4.19.94-ti-r42 armv7l bits: 32 compiler: gcc v: 8.3.0 Console: tty 1 dm: N/A
           Distro: Debian GNU/Linux 10 (buster)
Machine:   Type: ARM Device System: TI AM335x BeagleBone Black details: Generic AM33XX rev: N/A serial: 1516BBBK13E1
Memory:    RAM: total: 483.4 MiB used: 128.3 MiB (26.5%)
           RAM Report: unknown-error: dmidecode was unable to generate data
PCI Slots: ARM: No ARM data found for this feature.
CPU:       Topology: Single Core model: ARMv7 v7l variant: cortex-a8 bits: 32 type: UP arch: v7l family: 7 model-id: 3
           stepping: 2 microcode: N/A bogomips: 995
           Speed: 1000 MHz min/max: 300/1000 MHz Core speed (MHz): 1: 1000
           Features: edsp fastmult half neon thumb thumbee tls vfp vfpd32 vfpv3
           Vulnerabilities: No CPU vulnerability/bugs data available.
Graphics:  Message: No ARM data found for this feature.
           Display: tty server: N/A driver: tty: 197x45
           Message: Advanced graphics data unavailable in console for root.
Audio:     Device-1: simple-audio-card driver: asoc_simple_card bus ID: N/A chip ID: simple-audio-card:sound
           Sound Server: ALSA v: k4.19.94-ti-r42
Network:   Message: No ARM data found for this feature.
           IF-ID-1: can0 state: down mac: N/A
           IF-ID-2: can1 state: down mac: N/A
           IF-ID-3: eth0 state: up speed: 100 Mbps duplex: full mac: 80:30:dc:53:f6:f6
           IP v4: 192.168.1.212/24 scope: global broadcast: 192.168.1.255
           IP v6: 2600:1700:6d52:b1f0:8230:dcff:fe53:f6f6/64 type: dynamic mngtmpaddr scope: global
           IP v6: 2600:1700:6d52:b1f0::31/64 scope: global
           IP v6: fe80::8230:dcff:fe53:f6f6/64 scope: link
           IF-ID-4: usb0 state: up speed: N/A duplex: N/A mac: 80:30:dc:53:f6:f8
           IP v4: 192.168.7.2/24 scope: global broadcast: 192.168.7.255
           IP v6: fe80::8230:dcff:fe53:f6f8/64 scope: link
           IF-ID-5: usb1 state: up speed: N/A duplex: N/A mac: 80:30:dc:53:f6:fc
           IP v4: 192.168.6.2/24 scope: global broadcast: 192.168.6.255
           IP v6: fe80::8230:dcff:fe53:f6fc/64 scope: link
           WAN IP: No WAN IP data found. Connected to the web? SSL issues?
Drives:    Local Storage: total: 3.56 GiB used: 2.34 GiB (65.6%)
           ID-1: /dev/mmcblk1 model: S10004 size: 3.56 GiB block size: physical: 512 B logical: 512 B serial: 0x7ae2584c
           rev: 0x6 scheme: MBR
           Message: No Optical or Floppy data was found.
RAID:      Message: No RAID data was found.
Partition: ID-1: / raw size: 3.56 GiB size: 3.44 GiB (96.67%) used: 2.34 GiB (67.9%) fs: ext4 block size: 4096 B
           dev: /dev/mmcblk1p1 label: rootfs uuid: 39168434-dd05-449f-aa8a-c455aec0e138
Unmounted: Message: No unmounted partitions found.
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 speed: 480 Mb/s chip ID: 1d6b:0002
Sensors:   Message: No sensors data was found. Is sensors configured?
Repos:     Active apt repos in: /etc/apt/sources.list
           1: deb http://deb.debian.org/debian buster main contrib non-free
           2: deb http://deb.debian.org/debian buster-updates main contrib non-free
           3: deb http://deb.debian.org/debian-security buster/updates main contrib non-free
           4: deb [arch=armhf] http://repos.rcn-ee.com/debian/ buster main
           Active apt repos in: /etc/apt/sources.list.d/plexmediaserver.list
           1: deb https://downloads.plex.tv/repo/deb public main
Processes: CPU top: 5
           1: cpu: 1.6% command: -bash pid: 2205 mem: 3.02 MiB (0.6%)
           2: cpu: 1.5% command: [kworker/0:1h-mmc_complete] pid: 2210 mem: 0.00 MiB (0.0%)
           3: cpu: 1.4% command: plex pid: 2016 mem: 30.9 MiB (6.3%)
           4: cpu: 1.0% command: sshd: pid: 2201 mem: 5.23 MiB (1.0%)
           5: cpu: 0.5% command: plex pid: 1863 mem: 40.9 MiB (8.4%)
           Memory top: 5
           1: mem: 40.9 MiB (8.4%) command: plex pid: 1863 cpu: 0.5%
           2: mem: 37.5 MiB (7.7%) command: nodejs pid: 668 cpu: 0.3%
           3: mem: 30.9 MiB (6.3%) command: plex pid: 2016 cpu: 1.4%
           4: mem: 12.0 MiB (2.4%) command: plex pid: 2059 cpu: 0.0%
           5: mem: 6.58 MiB (1.3%) command: init pid: 1 cpu: 0.1%
Info:      Processes: 87 Uptime: 1h 05m Init: systemd v: 241 runlevel: 5 Compilers: gcc: 8.3.0 alt: 8 Shell: bash v: 5.0.3
           running in: tty 1 (SSH) inxi: 3.0.32

[evilwulfie]

sounds like its exceeding the power draw

spinning up and nothing.

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[robert.sty...@gmail.com]

If it is drawing too much current, I suggest a powered hub between BBB and HDD

The HDD is USB 2.0 which means max 500mA, but BBB can only supply 100mA https://github.com/beagleboard/beaglebone-black/wiki/System-Reference-Manual#usb1-host-port

The format is Microsoft NTFS, which Linux cannot repair

[Dan and Ann Barber]

Thanks for the help! I really appreciate it! I'll check out a powered hub

[Dan and Ann Barber]

A further note of interest. I experienced this problem when the BBB itself was powered by USB connection to my laptop. However, I discovered that when I plugged the BBB in with the power adapter, the external USB drive spun up no problem.

Is this expected behavior? Just curious. Thanks for the pointers.

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[Ren W]

https://beagleboard.org/Support/FAQ

• What power peripherals are required/desirable?
  • There are several ways to power a Beagle. The option exists to feed the on-board regulators through either the 5V barrel connector input or USB input. When powered up over USB, the regulators are somewhat limited in what they can supply the system. Power over USB is sufficient as long as the software and system running perform some management to keep it under the USB current limit threshold. For simplicity and maximum capability, powering over the 5V barrel connector is typically recommended.
  • The power adapter is required to provide 5V over a 5.5mm outer diameter and 2.1mm inner diameter barrel connector (a barrel connector length of 9.5mm is more than sufficient). The recommended supply current is at least 1.2A (or 6W), but at least 2A (or 10W) is recommended if you are going to connect up anything over the USB. The actual power consumption will vary greatly with changes on the USB load.

[jonnymo]

I vote for using a Powered USB Hub attached to the BeagleBone.  I've had to do the same thing when using a separate Bluetooth and WiFi module and for just basic USB expansion.   However, I found that not all Powered USB hubs worked with the BBB; at least not so a few years back.

I did have luck with the Belkin P-F4U041 though:

https://www.belkin.com/us/p/P-F4U041/

Cheers,

Jon

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[amf]

My experience,

I have had a BBB powered with an external 2amp supply with an external ssd plugged into usb port for over a year with no issues. In the last several months or so, the drive was not available via samba at least twice a week, had to reboot BBB to get smb drive back. added a powered usb hub for the ssd, and  all is back to normal.

do updates on this system every so often.

Linux beaglebone 4.14.71-ti-r80 #1 SMP PREEMPT Fri Oct 5 23:50:11 UTC 2018 armv7l GNU/Linux

I know this is not a one to one, but maybe it helps.