Suspended Account

[Dan Moore]

Hello,

I was trying to promote my art project Airegan https://www.aire-gan.com which is a project about designing machine learning sneakers.  We were suspended for selling counterfeit goods, which is not the case.  When you look at our store we are only selling posters and sticker packs of artwork and logos we designed....Even the sneakers that we are eventually going to kickstart were commissioned by a us at a sneaker design firm based off machine learning generated designs.  HOW CAN THIS BE A CONTERFEIT ITEM?  

I've attempted to rectify this through the account review process and now they say we are circumventing systems. Our internet traffic has plummeted since the suspension. We were seeing exponential growth but now its near zero. 

I haven't been able to speak to anyone or carry on a conversation via email with anyone about this.  It is very troubling that Google treats its customers this way. 

I feel like this is some automatic system that is being deployed to filter out things and it is really getting confused by our content.  

I need someone's help to fix this issue!

[Google Ads API Forum Advisor]

Hi Dan,

Thank you for reaching out to the Google Ads API team. Google Ads Product team would be a more appropriate team to reach out to. Please use this link to fill in out your concern. 
 

Ahmed Salem Google Ads API Team

ref:_00D1U1174p._5004Q2I1T83:ref

[Dan Moore]

Hi, 

I've done that and the link you provided says my account is in good standing but then when I got to my control panel it says suspended.  Something is really wrong and I haven't been able to get a hold of ANYONE to have a conversation with the link you provided.  I get automated responses that are form letters.  I need this elevated to P0 level bug.  I need to speak with someone that has the power to actually do something. 

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Dan Moore

makeitdoathing.com

@theDANtheMAN

d...@makeitdoathing.com