Grandstream vs. Polycom
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Matthew Kitchin
Feb 8, 2017, 10:45:59 AM2/8/17
to sipxcom-users
I've been using Polycom Soundstation then VVX for many years. Currently
we use VVX 300 and 400s. I have seen discussion regarding Grandstream,
and I'm about to do a significant expansion. The Grandstream phones are
a lot cheaper, and visually they appear to be at least as nice. We don;t
use a lot of advanced features on the Polycoms. Set a background, change
the display on the names for the lines, disable DND, and a few other
minor things. All of our phones at a center are in 1 or 2 hunt groups.
We do use the directory lookup feature as well. That is about it. What
are the common opinions of Polycom vs. Grandstream? Do Grandstream
phones provision as easily as Polycom? Anything better or worse about
either?
we use VVX 300 and 400s. I have seen discussion regarding Grandstream,
and I'm about to do a significant expansion. The Grandstream phones are
a lot cheaper, and visually they appear to be at least as nice. We don;t
use a lot of advanced features on the Polycoms. Set a background, change
the display on the names for the lines, disable DND, and a few other
minor things. All of our phones at a center are in 1 or 2 hunt groups.
We do use the directory lookup feature as well. That is about it. What
are the common opinions of Polycom vs. Grandstream? Do Grandstream
phones provision as easily as Polycom? Anything better or worse about
either?
Michael Picher
Feb 8, 2017, 10:49:02 AM2/8/17
to Matthew Kitchin, sipxcom-users
I can tell you we don't have any in our QA lab... So we don't do any testing with them.
There have been some updates to the templates recently. But that doesn't mean that they support all system features.
Mike
Michael Picher, VP of Product Innovation
eZuce, Inc.
300 Brickstone Square
Suite 104
Andover, MA. 01810
Notice: This transmittal and/or attachments may be privileged or confidential. It is intended solely for the addressee(s) named above. Any dissemination, or copying is strictly prohibited. If you received this transmittal in error, please notify us immediately by reply and immediately delete this message and all its attachments. Thank you. FMS
On Wed, Feb 8, 2017 at 10:45 AM, Matthew Kitchin <mkitchi...@gmail.com> wrote:
I've been using Polycom Soundstation then VVX for many years. Currently we use VVX 300 and 400s. I have seen discussion regarding Grandstream, and I'm about to do a significant expansion. The Grandstream phones are a lot cheaper, and visually they appear to be at least as nice. We don;t use a lot of advanced features on the Polycoms. Set a background, change the display on the names for the lines, disable DND, and a few other minor things. All of our phones at a center are in 1 or 2 hunt groups. We do use the directory lookup feature as well. That is about it. What are the common opinions of Polycom vs. Grandstream? Do Grandstream phones provision as easily as Polycom? Anything better or worse about either?
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Matthew Kitchin
Feb 8, 2017, 10:58:09 AM2/8/17
to sipxcom-users
Thanks. Polycom it is then. Maybe they will fix their issue one
day where a phone can't be in 2 consecutive hunt groups :)
Michael Picher
Feb 8, 2017, 1:59:25 PM2/8/17
to Matthew Kitchin, sipxcom-users
... the devil we know... :-)
On Wed, Feb 8, 2017 at 10:58 AM Matthew Kitchin <mkitchi...@gmail.com> wrote:
Thanks. Polycom it is then. Maybe they will fix their issue one day where a phone can't be in 2 consecutive hunt groups :)
On 2/8/2017 9:48 AM, Michael Picher wrote:
I can tell you we don't have any in our QA lab... So we don't do any testing with them.
There have been some updates to the templates recently. But that doesn't mean that they support all system features.
Mike
Michael Picher, VP of Product Innovation
eZuce, Inc.
300 Brickstone Square
Suite 104
Andover, MA. 01810
Notice: This transmittal and/or attachments may be privileged or confidential. It is intended solely for the addressee(s) named above. Any dissemination, or copying is strictly prohibited. If you received this transmittal in error, please notify us immediately by reply and immediately delete this message and all its attachments. Thank you. FMS
On Wed, Feb 8, 2017 at 10:45 AM, Matthew Kitchin <mkitchi...@gmail.com> wrote:
I've been using Polycom Soundstation then VVX for many years. Currently we use VVX 300 and 400s. I have seen discussion regarding Grandstream, and I'm about to do a significant expansion. The Grandstream phones are a lot cheaper, and visually they appear to be at least as nice. We don;t use a lot of advanced features on the Polycoms. Set a background, change the display on the names for the lines, disable DND, and a few other minor things. All of our phones at a center are in 1 or 2 hunt groups. We do use the directory lookup feature as well. That is about it. What are the common opinions of Polycom vs. Grandstream? Do Grandstream phones provision as easily as Polycom? Anything better or worse about either?
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Thanks,
Mike
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There are 10 types of people in this world... Those who understand binary and those who don't.
João Veríssimo
Feb 10, 2017, 12:52:21 PM2/10/17
to sipxcom-users
Hi Matthew.
I use yealink on the office, they are easy to provision, but as Michael mention some feature may not be supported, like RLS, stops to work many times, Michael say's that no problem with the polycom RLS.
One think I notice is that mixing different manufactures my lead to problems, for example transferring from a yealink to a grandstream analog gw the transfer doesn't complete, I have try with transferring between grandstream enterprise and no problem.
That's my opinion.
I use yealink on the office, they are easy to provision, but as Michael mention some feature may not be supported, like RLS, stops to work many times, Michael say's that no problem with the polycom RLS.
One think I notice is that mixing different manufactures my lead to problems, for example transferring from a yealink to a grandstream analog gw the transfer doesn't complete, I have try with transferring between grandstream enterprise and no problem.
That's my opinion.
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