Cannot install shinyapps. Connection error reported.

[Mauricio Cornejo]

Tried to install shinyapps according to instructions in Getting Started Guide ... but getting an error.

> devtools::install_github('rstudio/shinyapps')

Installing github repo shinyapps/master from rstudio

Downloading shinyapps.zip from https://github.com/rstudio/shinyapps/archive/master.zip

Error in function (type, msg, asError = TRUE)  : couldn't connect to host

Also tried the above by supplying my Github username/password to install_github().  Got same error.  Using devtools 1.4.1.

Might anyone know what's going on?

thanks

[Andy Kipp]

Looks like there may be an issue connecting to github. Are you able to visit https://github.com/rstudio/shinyapps?

Thanks

-Andy

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[Mauricio Cornejo]

Connecting to github separately was no issue.  I can navigate to https://github.com/rstudio/shinyapps without any problems.  The problem only occurs when running devtools::install_github().

I tried running that function on another package, Hadley Wickham's pryr package, and got same results.  So it looks like the problem is not specific to shinyapps.  But I've no idea what it could be.

[Andy Kipp]

It it possible that you have some type of proxy settings that are affecting the ability for you to connect with R?

To view this discussion on the web visit https://groups.google.com/d/msgid/shinyapps-users/dce1972b-1810-4409-ad79-e3904c4c7b4e%40googlegroups.com.

[Mauricio Cornejo]

I can't imagine what that would be.

[Andy Kipp]

Can you paste the output of:

Sys.getenv("http_proxy")
Sys.getenv("HTTP_PROXY")

Thanks.

-Andy

[Mauricio Cornejo]

> Sys.getenv("http_proxy")

[1] ""

> Sys.getenv("HTTP_PROXY")

[1] ""

[Andy Kipp]

Mauricio,

I'm afraid I am a bit stumped. This is clearly a problem with either your R installation, or something with devtools. I might suggest logging an issue in the devtools GitHub project

-Andy

[Mauricio Cornejo]

Switched to a different network, one without a proxy, and install_github('rstudio/shinyapps') worked.

[Marcus Schwemmle]

Had the exact same problem. Connecting over the proxy was problematic. We had to disable the firewall.

Best Wishes

Marcus