Installation fails

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Krishna Ghode

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Aug 31, 2020, 2:10:37 PM8/31/20
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I try 3-4 times.
It starts and after some process it suddenly invisible. And did not install.

Dima Pasechnik

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Aug 31, 2020, 2:44:08 PM8/31/20
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We need more details in order to be able to help you. 

What is your OS and hardware? What are you trying to install (send a link to the installation medium you used) ?

On Mon, 31 Aug 2020, 19:10 Krishna Ghode, <ghodek...@gmail.com> wrote:
I try 3-4 times.
It starts and after some process it suddenly invisible. And did not install.

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slelievre

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Aug 31, 2020, 2:49:04 PM8/31/20
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2020-08-31 18:10:37 UTC, Krishna Ghode:
>
> I try 3-4 times.
> It starts and after some process it suddenly invisible. And did not install.

What operating system? What steps did you follow?

Krishna Ghode

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Sep 1, 2020, 1:39:27 AM9/1/20
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Thyankyou for reply, i am using windows 10 with RAM 4 GB. I downloaded Sagemath from its official website for windows. 
installation started, I press NEXT button and process started but after competition of 75% process, Installation disappear automatically. 

Regards,

Krishna Eknath Ghode

Assistant Professor,

Department Of Mathematics,

B. K. Birla College(Autonomous), Kalyan.



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Henri Girard

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Sep 1, 2020, 2:14:17 AM9/1/20
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Did you get it with the installer ?

I use w10 sagemath 9.1 works fine ... I have 4 Go RAM and  ssd 240 Go have you enaugh room on your HDD ?

Krishna Ghode

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Sep 1, 2020, 4:16:20 AM9/1/20
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YES, I DONWLODED WITH INSTALLER, AND HAVING 1TB HDD, STILL ITS NOT DOWNLODED, ANO NOT SHOWING ANY ERROR. SUDDENLY DISAPPEAR.


Dima Pasechnik

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Sep 1, 2020, 4:32:39 AM9/1/20
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Are you talking about SageMath-9.1-Installer-v0.6.0.exe ? Did you
check that you got a complete download
- to do so, you need to verify its MD5, which must
be9560d1f8669e140f2287336384179f ?
To do this, open command prompt, change to the folder where
SageMath-9.1-Installer-v0.6.0.exe is located, and run

CertUtil -hashfile SageMath-9.1-Installer-v0.6.0.exe MD5

the output should be as above - otherwise your download is incomplete
or corrupted.

(you can see an example, with screenshots, of such a verification, for
something similar, at
https://onthefencedevelopment.com/2017/08/15/windows-10-builtin-md5-checksum-calculator/)
> To view this discussion on the web visit https://groups.google.com/d/msgid/sage-support/CANe2maXCHYXf%2B2KS%2BMQ-Fdp_bo%2BwQ%2Bs1M%2B2eVSoCqKywDgJ99w%40mail.gmail.com.

Krishna Ghode

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Sep 1, 2020, 6:55:23 AM9/1/20
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thankyou sir for kind reply,
I tried and i get this. But now its not opening as an administrator. and didi not started installation.
C:\Users\HP\Downloads>CertUtil -hashfile SageMath-9.1-Installer-v0.6.0.exe MD5
MD5 hash of file SageMath-9.1-Installer-v0.6.0.exe:
be9560d1f8669e140f2287336384179f
CertUtil: -hashfile command completed successfully.




slelievre

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Sep 1, 2020, 9:31:04 AM9/1/20
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The problem observed could be caused by interference
from some anti-virus software. See a discussion at

- Ask Sage question 48218
  Sage crash on startup on Windows 10
  https://ask.sagemath.org/question/48218

Try setting any anti-virus software on the host machine
to leave Sage alone.

Krishna Ghode

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Sep 1, 2020, 12:00:44 PM9/1/20
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Its work now. Thank you so much sir. One last question sir, should i disable antivirus forever for sagemath. Or i can enable it. Is it possible that Sagemath will crash.

Regards,

Krishna Eknath Ghode

Assistant Professor,

Department Of Mathematics,

B. K. Birla College(Autonomous), Kalyan.


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Samuel Lelièvre

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Sep 1, 2020, 12:07:19 PM9/1/20
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I suggest leaving the anti-virus disabled for SageMath forever.

Should you re-enable it, it might decide to block or remove vital
parts of Sage, making it non-functional, and resulting in crashes.

Krishna Ghode

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Sep 1, 2020, 1:22:47 PM9/1/20
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ok sir, thanks a lot




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