Made me smile

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Fullylugged

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Oct 3, 2019, 6:30:56 PM10/3/19
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A local occasional rider who wants to ride more but is challenged with some back pain and body geometry that won't fit most big brand off-the-rack bikes, came to me for a recommendation. Clem L of course. Amirite? I connected her with another fairly local Clem L owner and they had a good conversation which reinforced in her mind that this bike from a brand she had never heard of is right for her. I checked stock on the RBW site and saw low levels so today I messaged her to ask, "Have you called Rivendell yet? If they sell out, it will be 2020 before more come in. They're a small market seller." "Oh yes," she replied. "I talked to a very nice sales rep and have it started. They're reserving a frame for me." I asked which "sales rep" she spent a loooong time on the phone with. "He was very nice and very understanding. His name is Grant." :)
I told her she couldn't have gotten a better rep to help her, although I bet Grant will say that the other folks there are mighty good too. I also told her about this list and that she'd meet some enthusiastic Clem L owners among the many Rivendell riders. I think "Bicycle Bell Ding Ding" in particular will be a good contact for bike aesthetics and other shared interests too. I'm looking forward to our first Riv Ride together :)

Bruce

dougP

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Oct 3, 2019, 6:58:53 PM10/3/19
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Talk about a story with a happy ending.  I'm sure she'll enjoy the bike; sounds like just what she needs.

dougP

David Bivins

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Oct 3, 2019, 7:09:55 PM10/3/19
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LOL! I accidentally read the first sentence of the last paragraph as "I told her she should have gotten a better rep to help her..."

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Dorothy C

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Oct 3, 2019, 7:34:58 PM10/3/19
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It looks like she was just in time as all the Clem L frames are sold out now

Bicycle Belle Ding Ding!

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Oct 4, 2019, 12:03:33 AM10/4/19
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Well, I definitely want to chat with this gal. Congrats to her and thank you for arranging their introduction. Did she get the blue (I think green was sold out)? Yes, she will find many enthusiastic Clem L (Clementine) owners here! You must show her Velouria’s review to get her really excited while she waits. 

I also laughed out loud about her “sales rep” aka CEO and founder of the company. How funny! I bet it was a treat for Grant to talk to someone so new to the company - she’s in for such a treat.

The Clems are fantastic. We use them morning and night - school in the morning and “adventuring” at night, shown here in images from today’s rides. A little 45 Clem H for him and a 52 Clementine for me. 

I cannot wait for her to get her sparkly new Clem L. Tell her to report back here - we are so happy for her.
Leah






On Thursday, October 3, 2019 at 3:30:56 PM UTC-7, Fullylugged wrote:
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RichS

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Oct 4, 2019, 9:58:58 AM10/4/19
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Nice story Bruce. I'd say you're both a good friend and sales rep:-)!

Best,
Rich in ATL

Ash

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Oct 4, 2019, 11:52:36 AM10/4/19
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I love this story!

Well done!!

It is a win-win-win-win..
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