It may be useful to provide them with a puppet manifest which configures most of the puppet agent. If all they need to do is "yum install puppet; puppet apply file.pp" that might simplify things from both ends.
On Fri, Feb 05, 2016 at 10:00:14PM +0000, Peter Berghold wrote:
> Just the questions you asked prompted me to ask my operators more
> questions. Seems instructions were not followed when they configured
> Puppet so a quick correction solved the problem. Thanks.
> On Fri, Feb 5, 2016 at 3:54 PM Peter Berghold <[1]
salty....@gmail.com>
> wrote:
>
> Puppet version: 3.7.2
> OS Family: RHEL
> lsbdistdescription => Red Hat Enterprise Linux Server release 6.5
> (Santiago)
> On Fri, Feb 5, 2016 at 2:10 PM Matthaus Owens
> <[2]
matt...@puppetlabs.com> wrote:
>
> Peter,
> To allow us to be more helpful, it would be great if you could include
> which version of puppet you are installing and from where. From the
> problem you describe, I imagine you are installing from debian or
> ubuntu.
> They include 2 files in their package /etc/puppet/etckeeper-commit-pre
> and /etc/puppet/etckeeper-commit-post that are referenced in the
> puppet.conf that ships with the package. It looks like etckeeper is
> designed to allow someone to version control the etc directory
> ([3]
https://joeyh.name/code/etckeeper/). The error you're seeing
> send an email to [5]
puppet-users...@googlegroups.com.
> To view this discussion on the web visit
> [6]
https://groups.google.com/d/msgid/puppet-users/CAArvnv2zJrNqO_W3wgeAjWiFmJ%3D%2BJzyohg_is4SQ1_SU153%2BoA%40mail.gmail.com.
> For more options, visit [7]
https://groups.google.com/d/optout.
>
> --
> Matthaus Owens
> Puppet Labs
>
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> For more options, visit [10]
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> For more options, visit [13]
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>
> References
>
> Visible links
> 1. mailto:
salty....@gmail.com
> 2. mailto:
matt...@puppetlabs.com
> 3.
https://joeyh.name/code/etckeeper/
> 4. mailto:
salty....@gmail.com
> 5. mailto:
puppet-users...@googlegroups.com
> 6.
https://groups.google.com/d/msgid/puppet-users/CAArvnv2zJrNqO_W3wgeAjWiFmJ%3D%2BJzyohg_is4SQ1_SU153%2BoA%40mail.gmail.com?utm_medium=email&utm_source=footer
> 7.
https://groups.google.com/d/optout
> 8. mailto:
puppet-users...@googlegroups.com
> 9.
https://groups.google.com/d/msgid/puppet-users/CACD%3DwAekA%2BxkVk-doG3LAsaR%3D1moR2VMd-vk2oLYvU0kEtcJLg%40mail.gmail.com?utm_medium=email&utm_source=footer
> 10.
https://groups.google.com/d/optout
> 11. mailto:
puppet-users...@googlegroups.com
> 12.
https://groups.google.com/d/msgid/puppet-users/CAArvnv2ajxgCAC%3DxR9ach0NDLBZhhz3vMqNFP6pfL-7yXJkZwg%40mail.gmail.com?utm_medium=email&utm_source=footer
> 13.
https://groups.google.com/d/optout