Nsclient install

[Jeffrey Smith]

I am trying to install NSClient on windows 2008r2 using the below manifest


class nsclient ($nagiosservers) {

    if ($operatingsystem == "windows") {

        file { 'C:/NSClient':
            ensure  => directory,
            owner   => 'Administrator',
            mode    => '0755',
        }

        file { 'C:/NSClient/NSClient-0.3.9-x64.msi':
            ensure => present,
            owner   => 'Administrator',
            mode    => '0755',
            source  => "puppet:///modules/nsclient/NSClient-0.3.9-x64.msi",
            require => File['C:/NSClient'],
        }

        package { 'NSClient++ (x64)':
            ensure  => installed,
            provider => 'windows',
            source  => "C:\\NSClient\\NSClient-0.3.9-x64.msi",
            require => File['C:/NSClient/NSClient-0.3.9-x64.msi'],
        }

        service { 'NSClient++ (x64)':
            ensure  => running,
            enable  => true,
            require => Package['NSClient++ (x64)'],
        }

        file { 'C:/Program Files/NSClient++/NSC.ini':
            ensure  => file,
            owner   => 'Administrator',
            mode    => '0755',
            content => template("nsclient/NSC.ini.erb"),
            require => Package['NSClient++ (x64)'],
            notify  => Service['NSClient++ (x64)'],
        }

        file { 'C:/Program Files/NSClient++/scripts/check_bkp.bat':
            ensure  => file,
            owner   => 'SYSTEM',
            mode    => '0755',
            source  => 'puppet:///modules/nsclient/check_bkp.bat',
            require => Package['NSClient++ (x64)'],
        }
    }
    else {
        fail('This module is only supported on windows')
    }
}


I get the following errors during the initial run

Info: /Stage[main]/Nsclient/File[C:/Program Files/NSClient++/NSC.ini]: Scheduling refresh of Service[NSClient++ (x64)]
Error: /Stage[main]/Nsclient/Service[NSClient++ (x64)]: Could not evaluate: Cannot get status of NSClient++ (x64), error was: The specified service does not exist as an installed service.
Error: /Stage[main]/Nsclient/Service[NSClient++ (x64)]: Failed to call refresh: Cannot get status of NSClient++ (x64), error was: The specified service does not exist as an installed service.
Error: /Stage[main]/Nsclient/Service[NSClient++ (x64)]: Cannot get status of NSClient++ (x64), error was: The specified service does not exist as an installed service.

If I run the following to list the services

sc queryex type= service state= all | find "DISPLAY_NAME"

There is a row that says "DISPLAY_NAME: NSClient++ (x64)" so the service is there puppet is just not starting it.

any more runs of the agent return this error

Error: /Stage[main]/Nsclient/Service[nsclient]: Could not evaluate: Cannot get status of NSClient++ (x64), error was: The specified service does not exist as an installed service.

puppetmaster : 3.2.3
puppet agent : 3.1.1

Is there something wrong with my config or is puppet having a hard time with the special characters in the service display name ?

 

[Felix Frank]

Hi,

so are the errors disappearing in subsequent agent runs?

Thanks,
Felix

[Jeffrey Smith]

No I just keep getting the error

Error: /Stage[main]/Nsclient/Service[

nsclient]: Could not evaluate: Cannot get status of NSClient++ (x64), error was: The specified service does not exist as an installed service.

[kaustubh chaudhari]

from what i have seen, this means you are not using the correct service name.

Install NS Client on a windows box manually, go to run -> services.msc -> Look for NS service in the properties of that you will see the service Name, Use this service name if your code!

Hope this help!

-Kaustubh

[Jeffrey Smith]

The service name is "NSClient++ (x64)" and its listed there its just not starting it as its saying it cant find it.

[Felix Frank]

Kaustubh's remarks may still have merit, though. Perhaps there is a
subtle typo (think trailing space or similar). Have you copy-pasted the
name from an authoritative source?

Regards,
Felix

[Jeffrey Smith]

Hi Felix,

The DisplayName from the registry key HKEYY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NSClientpp\DisplayName is "NSClient++ (x64)"  in binary it is 

A hexdump of whats in my puppet manifest on linux gives

534e 6c43 6569 746e 2b2b 2820 3678 2934

000a

while what regedit says its storing is

4e 00 53 00 43 00 6c 00

69 00 65 00 6e 00 74 00

2b 00 2b 00 20 00 28 00

78 00 36 00 34 00 29 00

00 00

Is it possible its a windows utf16 to utf8 on Linux issue? 

[Josh Cooper]

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You'll want to use the short name of the service not the display name:  http://docs.puppetlabs.com/references/latest/type.html#service-attribute-name

The easiest way to find out what name puppet uses is to run 'puppet resource service' when the service is installed and see what comes back.

Josh

--

Josh Cooper

Developer, Puppet Labs

[Jeffrey Smith]

HI Josh

It seems the display name was wrong.

 service { 'nsclient':
            name    => 'NSClientpp',

            ensure  => running,
            enable  => true,

            require => Package['nsclient'],
        }


That now works.

Thanks for the help.

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