Program crashing
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Jan Cannon
Apr 18, 2021, 4:22:06 PM4/18/21
to PTGui Support
Hi, I am evaluating the pro version of the program and it consistently crashes when when trying to align images. After a couple of crashes it eventually works.
This has happened on projects with 10 and 15 images, multi row. Any ideas? Thanks.
PTGui Support
Apr 19, 2021, 4:56:44 AM4/19/21
to pt...@googlegroups.com
Hi Jan,
Could you share your images with me so I can try to reproduce the
problem? I also need the output of Help - System Information in PTGui.
Kind regards,
Joost Nieuwenhuijse
www.ptgui.com
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Could you share your images with me so I can try to reproduce the
problem? I also need the output of Help - System Information in PTGui.
Kind regards,
Joost Nieuwenhuijse
www.ptgui.com
> You received this message because you are subscribed to the Google
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graphicligh...@gmail.com
Apr 19, 2021, 8:38:39 AM4/19/21
to PTGui Support
Hi Joost
I had this same problem a week ago or so and posted to another thread. The problem stopped and worked correctly. I have changed to a new computer and PTGui has worked fine until today when the align end crash problem re started .... any thoughts yet on the problem or a solution?
Trevor
PTGui Support
Apr 19, 2021, 9:42:11 AM4/19/21
to pt...@googlegroups.com
Hi Trevor,
I haven't been able to reproduce this yet.
I'd need the source images and the output of Help - System Information.
Also, if you're on a mac please send me the crash log. You can find them
in the Console application of macOS under Crash Logs.
On Windows, PTGui may have asked you to submit a crash report. Please do
so, and enter your email address so I know it's yours.
> <https://groups.google.com/d/msgid/ptgui/9172b4fd-5937-4f96-893b-99b8a1706840n%40googlegroups.com?utm_medium=email&utm_source=footer>>.
> <https://groups.google.com/d/msgid/ptgui/c8c324bd-4566-44d9-90b2-f27891cd5372n%40googlegroups.com?utm_medium=email&utm_source=footer>.
I haven't been able to reproduce this yet.
I'd need the source images and the output of Help - System Information.
Also, if you're on a mac please send me the crash log. You can find them
in the Console application of macOS under Crash Logs.
On Windows, PTGui may have asked you to submit a crash report. Please do
so, and enter your email address so I know it's yours.
On 19/04/2021 14:38, graphicligh...@gmail.com wrote:
> Hi Joost
>
> I had this same problem a week ago or so and posted to another thread.
> The problem stopped and worked correctly. I have changed to a new
> computer and PTGui has worked fine until today when the align end crash
> problem re started .... any thoughts yet on the problem or a solution?
>
> Trevor
> On Monday, April 19, 2021 at 1:56:44 AM UTC-7 PTGui Support wrote:
>
> Hi Jan,
>
> Could you share your images with me so I can try to reproduce the
> problem? I also need the output of Help - System Information in PTGui.
>
> Kind regards,
>
> Joost Nieuwenhuijse
> www.ptgui.com <http://www.ptgui.com>
> Hi Joost
>
> I had this same problem a week ago or so and posted to another thread.
> The problem stopped and worked correctly. I have changed to a new
> computer and PTGui has worked fine until today when the align end crash
> problem re started .... any thoughts yet on the problem or a solution?
>
> Trevor
> On Monday, April 19, 2021 at 1:56:44 AM UTC-7 PTGui Support wrote:
>
> Hi Jan,
>
> Could you share your images with me so I can try to reproduce the
> problem? I also need the output of Help - System Information in PTGui.
>
> Kind regards,
>
> Joost Nieuwenhuijse
>
> On 18/04/2021 22:22, Jan Cannon wrote:
> > Hi, I am evaluating the pro version of the program and it
> consistently
> > crashes when when trying to align images. After a couple of
> crashes it
> > eventually works. This has happened on projects with 10 and 15
> images,
> > multi row. Any ideas? Thanks.
> >
> > --
> > You received this message because you are subscribed to the Google
> > Groups "PTGui Support" group.
> > To unsubscribe from this group and stop receiving emails from it,
> send
> > an email to ptgui+un...@googlegroups.com
> > <mailto:ptgui+un...@googlegroups.com>.
> > To view this discussion on the web visit
> >
> https://groups.google.com/d/msgid/ptgui/9172b4fd-5937-4f96-893b-99b8a1706840n%40googlegroups.com
> <https://groups.google.com/d/msgid/ptgui/9172b4fd-5937-4f96-893b-99b8a1706840n%40googlegroups.com>
>
> >
> <https://groups.google.com/d/msgid/ptgui/9172b4fd-5937-4f96-893b-99b8a1706840n%40googlegroups.com?utm_medium=email&utm_source=footer
> On 18/04/2021 22:22, Jan Cannon wrote:
> > Hi, I am evaluating the pro version of the program and it
> consistently
> > crashes when when trying to align images. After a couple of
> crashes it
> > eventually works. This has happened on projects with 10 and 15
> images,
> > multi row. Any ideas? Thanks.
> >
> > --
> > You received this message because you are subscribed to the Google
> > Groups "PTGui Support" group.
> > To unsubscribe from this group and stop receiving emails from it,
> send
> > an email to ptgui+un...@googlegroups.com
> > <mailto:ptgui+un...@googlegroups.com>.
> > To view this discussion on the web visit
> >
> https://groups.google.com/d/msgid/ptgui/9172b4fd-5937-4f96-893b-99b8a1706840n%40googlegroups.com
> <https://groups.google.com/d/msgid/ptgui/9172b4fd-5937-4f96-893b-99b8a1706840n%40googlegroups.com>
>
> >
> <https://groups.google.com/d/msgid/ptgui/9172b4fd-5937-4f96-893b-99b8a1706840n%40googlegroups.com?utm_medium=email&utm_source=footer>>.
>
>
> --
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>
> --
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Jan Cannon
Apr 20, 2021, 8:07:30 AM4/20/21
to 'PTGui Support' via PTGui Support
Hi Joost,
What do you want for image files? I actually don't know which projects crashed so maybe I'll let you know the next time it happens. In any case I am including the system information — maybe there's something revealing in there?
Thanks so much,
Jan
Product: PTGui Pro Trial 12.2
Executable: C:\Program Files\PTGui\PTGui.exe
CPU: Intel(R) Core(TM) i9-9980HK CPU @ 2.40GHz
Intel(R) Core(TM) i9-9980HK CPU @ 2.40GHz
0x00000000: 0x00000016 0x756e6547 0x6c65746e 0x49656e69
0x00000001: 0x000906ed 0x0f100800 0x7ffafbbf 0xbfebfbff
0x00000002: 0x76036301 0x00f0b5ff 0x00000000 0x00c30000
0x00000003: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004: 0x1c004121 0x01c0003f 0x0000003f 0x00000000
0x00000005: 0x00000040 0x00000040 0x00000003 0x11142120
0x00000006: 0x000027f7 0x00000002 0x00000009 0x00000000
0x00000007: 0x00000000 0x029c67af 0x40000000 0xbc000600
0x00000008: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009: 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000a: 0x07300404 0x00000000 0x00000000 0x00000603
0x0000000b: 0x00000001 0x00000002 0x00000100 0x0000000f
0x0000000c: 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000d: 0x0000001f 0x00000440 0x00000440 0x00000000
0x0000000e: 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000f: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000010: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000011: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000012: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000013: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000014: 0x00000001 0x0000000f 0x00000007 0x00000000
0x00000015: 0x00000002 0x000000c8 0x00000000 0x00000000
0x00000016: 0x00000960 0x00001388 0x00000064 0x00000000
0x80000000: 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001: 0x00000000 0x00000000 0x00000121 0x2c100800
0x80000002: 0x65746e49 0x2952286c 0x726f4320 0x4d542865
0x80000003: 0x39692029 0x3839392d 0x204b4830 0x20555043
0x80000004: 0x2e322040 0x48473034 0x0000007a 0x00000000
0x80000005: 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006: 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007: 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008: 0x00003027 0x00000000 0x00000000 0xfe126026
SIMD current: SSE2, supported: SSE2
Capabilities: SSE2 AVX FMA3 POPCNT CVT16
Platform: win64/win64
OS version: 10.0.19042
Number of CPUs: 16
Physical memory: 32520 MB
Virtual memory: 134217727 MB
MemoryStatus:
MemoryLoad: 83
TotalPhys: 31.76 GB
AvailPhys: 5.13 GB
TotalPageFile: 84.73 GB
AvailPageFile: 16.96 GB
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AvailVirtual: 127.95 TB
PageFaultCount: 100085
WorkingSetSize: 219.6 MB (peak: 222.75 MB)
QuotaPagedPoolUsage: 927.13 kB (peak: 930.55 kB)
QuotaNonPagedPoolUsage: 34.28 kB (peak: 34.68 kB)
PagefileUsage: 243.15 MB (peak: 246.75 MB)
PrivateUsage: 243.15 MB
Display color profiles: (Dell laptop 3-29-21, sRGB IEC61966-2.1)
Has default project: Yes
Config:
AutoMaxVideoRamUsage: 1
CollapseMainWindowSideBar: 1
ConfigVersion: 120200
ControlPointAssistantVisible: 0
ControlPointTableVisible: 0
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FormPos/PanoramaEditor/Maximized: 1
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LastUsedProjectFolder: D:\Pictures\PTGui\import
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LicenseAccepted/12.1.0.Trial: 1
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MRUList0: D:\Pictures\PTGui\import\20210418-_MGL7440 Panorama.pts
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MRUList2: D:\Pictures\PTGui\20210418-_MGL7383 Panorama.pts
MRUListSize: 3
OpenCLDevice: NVIDIA CUDA | QUADRO RTX 3000 #1
PanoramaEditorGridSpacing: 16.78611415795251
PanoramaEditorShowNumbers2: 1
PanoramaEditorVisible: 0
PreviousAutoCheckForUpdates: 18734
PublishToWebSettings: 30 1 70 0 -180 180 0 -90 90 90 10 120 1 1 5 1 10 0 "Panorama" "" 0 "" 4.5 0 1 0
Global Config:
--- OpenCL: ---
Platform 0:
CL_PLATFORM_PROFILE: FULL_PROFILE
CL_PLATFORM_VERSION:
CL_PLATFORM_NAME: NVIDIA CUDA
CL_PLATFORM_VENDOR: NVIDIA Corporation
CL_PLATFORM_EXTENSIONS: cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_d3d10_sharing cl_khr_d3d10_sharing cl_nv_d3d11_sharing cl_nv_copy_opts cl_khr_gl_event cl_nv_create_buffer cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_nv_kernel_attribute cl_khr_device_uuid
Device 0:
NAME: Quadro RTX 3000
CL_DEVICE_ADDRESS_BITS: 64
CL_DEVICE_AVAILABLE: true
CL_DEVICE_COMPILER_AVAILABLE: true
CL_DEVICE_ENDIAN_LITTLE: true
CL_DEVICE_ERROR_CORRECTION_SUPPORT: false
CL_DEVICE_EXECUTION_CAPABILITIES: 1
CL_DEVICE_EXTENSIONS: cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_d3d10_sharing cl_khr_d3d10_sharing cl_nv_d3d11_sharing cl_nv_copy_opts cl_khr_gl_event cl_nv_create_buffer cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_nv_kernel_attribute cl_khr_device_uuid
CL_DEVICE_GLOBAL_MEM_CACHE_SIZE: 983040
CL_DEVICE_GLOBAL_MEM_CACHE_TYPE: 2
CL_DEVICE_GLOBAL_MEM_CACHELINE_SIZE: 128
CL_DEVICE_GLOBAL_MEM_SIZE: 6442450944
CL_DEVICE_HALF_FP_CONFIG: OpenCL error: CL_INVALID_VALUE (-30) in function clGetDeviceInfo
CL_DEVICE_HOST_UNIFIED_MEMORY: false
CL_DEVICE_IMAGE_SUPPORT: true
CL_DEVICE_IMAGE2D_MAX_HEIGHT: 32768
CL_DEVICE_IMAGE2D_MAX_WIDTH: 32768
CL_DEVICE_IMAGE3D_MAX_DEPTH: 16384
CL_DEVICE_IMAGE3D_MAX_HEIGHT: 16384
CL_DEVICE_IMAGE3D_MAX_WIDTH: 16384
CL_DEVICE_LOCAL_MEM_SIZE: 49152
CL_DEVICE_LOCAL_MEM_TYPE: 1
CL_DEVICE_MAX_CLOCK_FREQUENCY: 1380
CL_DEVICE_MAX_COMPUTE_UNITS: 30
CL_DEVICE_MAX_CONSTANT_ARGS: 9
CL_DEVICE_MAX_CONSTANT_BUFFER_SIZE: 65536
CL_DEVICE_MAX_MEM_ALLOC_SIZE: 1610612736
CL_DEVICE_MAX_PARAMETER_SIZE: 4352
CL_DEVICE_MAX_READ_IMAGE_ARGS: 256
CL_DEVICE_MAX_SAMPLERS: 32
CL_DEVICE_MAX_WORK_GROUP_SIZE: 1024
CL_DEVICE_MAX_WORK_ITEM_DIMENSIONS: 3
CL_DEVICE_MAX_WRITE_IMAGE_ARGS: 32
CL_DEVICE_MEM_BASE_ADDR_ALIGN: 4096
CL_DEVICE_MIN_DATA_TYPE_ALIGN_SIZE: 128
CL_DEVICE_NAME: Quadro RTX 3000
CL_DEVICE_NATIVE_VECTOR_WIDTH_CHAR: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_DOUBLE: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_FLOAT: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_HALF: 0
CL_DEVICE_NATIVE_VECTOR_WIDTH_INT: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_LONG: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_SHORT: 1
CL_DEVICE_OPENCL_C_VERSION: OpenCL C 1.2
CL_DEVICE_PREFERRED_VECTOR_WIDTH_CHAR: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_DOUBLE: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_FLOAT: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_HALF: 0
CL_DEVICE_PREFERRED_VECTOR_WIDTH_INT: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_LONG: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_SHORT: 1
CL_DEVICE_PROFILE: FULL_PROFILE
CL_DEVICE_PROFILING_TIMER_RESOLUTION: 1000
CL_DEVICE_QUEUE_PROPERTIES: 3
CL_DEVICE_SINGLE_FP_CONFIG: 191
CL_DEVICE_TYPE: 4
CL_DEVICE_VENDOR_ID: 4318
CL_DEVICE_VENDOR: NVIDIA Corporation
CL_DEVICE_VERSION: OpenCL 1.2 CUDA
CL_DRIVER_VERSION: 461.92
CL_DEVICE_MAX_WORK_ITEM_SIZES: [1024, 1024, 64]
Platform 1:
CL_PLATFORM_PROFILE: FULL_PROFILE
CL_PLATFORM_VERSION:
CL_PLATFORM_NAME: Intel(R) OpenCL HD Graphics
CL_PLATFORM_VENDOR: Intel(R) Corporation
CL_PLATFORM_EXTENSIONS: cl_khr_byte_addressable_store cl_khr_fp16 cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_icd cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_intel_subgroups cl_intel_required_subgroup_size cl_intel_subgroups_short cl_khr_spir cl_intel_accelerator cl_intel_driver_diagnostics cl_khr_priority_hints cl_khr_throttle_hints cl_khr_create_command_queue cl_intel_subgroups_char cl_intel_subgroups_long cl_khr_il_program cl_intel_mem_force_host_memory cl_khr_fp64 cl_khr_subgroups cl_intel_spirv_device_side_avc_motion_estimation cl_intel_spirv_media_block_io cl_intel_spirv_subgroups cl_khr_spirv_no_integer_wrap_decoration cl_intel_unified_shared_memory_preview cl_khr_mipmap_image cl_khr_mipmap_image_writes cl_intel_planar_yuv cl_intel_packed_yuv cl_intel_motion_estimation cl_intel_device_side_avc_motion_estimation cl_intel_advanced_motion_estimation cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_image2d_from_buffer cl_khr_depth_images cl_khr_3d_image_writes cl_intel_media_block_io cl_khr_gl_sharing cl_khr_gl_depth_images cl_khr_gl_event cl_khr_gl_msaa_sharing cl_intel_dx9_media_sharing cl_khr_dx9_media_sharing cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_intel_d3d11_nv12_media_sharing cl_intel_unified_sharing cl_intel_simultaneous_sharing
Device 0:
NAME: Intel(R) UHD Graphics 630
CL_DEVICE_ADDRESS_BITS: 64
CL_DEVICE_AVAILABLE: true
CL_DEVICE_COMPILER_AVAILABLE: true
CL_DEVICE_ENDIAN_LITTLE: true
CL_DEVICE_ERROR_CORRECTION_SUPPORT: false
CL_DEVICE_EXECUTION_CAPABILITIES: 1
CL_DEVICE_EXTENSIONS: cl_khr_byte_addressable_store cl_khr_fp16 cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_icd cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_intel_subgroups cl_intel_required_subgroup_size cl_intel_subgroups_short cl_khr_spir cl_intel_accelerator cl_intel_driver_diagnostics cl_khr_priority_hints cl_khr_throttle_hints cl_khr_create_command_queue cl_intel_subgroups_char cl_intel_subgroups_long cl_khr_il_program cl_intel_mem_force_host_memory cl_khr_fp64 cl_khr_subgroups cl_intel_spirv_device_side_avc_motion_estimation cl_intel_spirv_media_block_io cl_intel_spirv_subgroups cl_khr_spirv_no_integer_wrap_decoration cl_intel_unified_shared_memory_preview cl_khr_mipmap_image cl_khr_mipmap_image_writes cl_intel_planar_yuv cl_intel_packed_yuv cl_intel_motion_estimation cl_intel_device_side_avc_motion_estimation cl_intel_advanced_motion_estimation cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_image2d_from_buffer cl_khr_depth_images cl_khr_3d_image_writes cl_intel_media_block_io cl_khr_gl_sharing cl_khr_gl_depth_images cl_khr_gl_event cl_khr_gl_msaa_sharing cl_intel_dx9_media_sharing cl_khr_dx9_media_sharing cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_intel_d3d11_nv12_media_sharing cl_intel_unified_sharing cl_intel_simultaneous_sharing
CL_DEVICE_GLOBAL_MEM_CACHE_SIZE: 524288
CL_DEVICE_GLOBAL_MEM_CACHE_TYPE: 2
CL_DEVICE_GLOBAL_MEM_CACHELINE_SIZE: 64
CL_DEVICE_GLOBAL_MEM_SIZE: 13640048640
CL_DEVICE_HALF_FP_CONFIG: 63
CL_DEVICE_HOST_UNIFIED_MEMORY: true
CL_DEVICE_IMAGE_SUPPORT: true
CL_DEVICE_IMAGE2D_MAX_HEIGHT: 16384
CL_DEVICE_IMAGE2D_MAX_WIDTH: 16384
CL_DEVICE_IMAGE3D_MAX_DEPTH: 2048
CL_DEVICE_IMAGE3D_MAX_HEIGHT: 16384
CL_DEVICE_IMAGE3D_MAX_WIDTH: 16384
CL_DEVICE_LOCAL_MEM_SIZE: 65536
CL_DEVICE_LOCAL_MEM_TYPE: 1
CL_DEVICE_MAX_CLOCK_FREQUENCY: 1250
CL_DEVICE_MAX_COMPUTE_UNITS: 24
CL_DEVICE_MAX_CONSTANT_ARGS: 8
CL_DEVICE_MAX_CONSTANT_BUFFER_SIZE: 4294959104
CL_DEVICE_MAX_MEM_ALLOC_SIZE: 4294959104
CL_DEVICE_MAX_PARAMETER_SIZE: 2048
CL_DEVICE_MAX_READ_IMAGE_ARGS: 128
CL_DEVICE_MAX_SAMPLERS: 16
CL_DEVICE_MAX_WORK_GROUP_SIZE: 256
CL_DEVICE_MAX_WORK_ITEM_DIMENSIONS: 3
CL_DEVICE_MAX_WRITE_IMAGE_ARGS: 128
CL_DEVICE_MEM_BASE_ADDR_ALIGN: 1024
CL_DEVICE_MIN_DATA_TYPE_ALIGN_SIZE: 128
CL_DEVICE_NAME: Intel(R) UHD Graphics 630
CL_DEVICE_NATIVE_VECTOR_WIDTH_CHAR: 16
CL_DEVICE_NATIVE_VECTOR_WIDTH_DOUBLE: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_FLOAT: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_HALF: 8
CL_DEVICE_NATIVE_VECTOR_WIDTH_INT: 4
CL_DEVICE_NATIVE_VECTOR_WIDTH_LONG: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_SHORT: 8
CL_DEVICE_OPENCL_C_VERSION: OpenCL C 3.0
CL_DEVICE_PREFERRED_VECTOR_WIDTH_CHAR: 16
CL_DEVICE_PREFERRED_VECTOR_WIDTH_DOUBLE: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_FLOAT: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_HALF: 8
CL_DEVICE_PREFERRED_VECTOR_WIDTH_INT: 4
CL_DEVICE_PREFERRED_VECTOR_WIDTH_LONG: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_SHORT: 8
CL_DEVICE_PROFILE: FULL_PROFILE
CL_DEVICE_PROFILING_TIMER_RESOLUTION: 83
CL_DEVICE_QUEUE_PROPERTIES: 3
CL_DEVICE_SINGLE_FP_CONFIG: 191
CL_DEVICE_TYPE: 4
CL_DEVICE_VENDOR_ID: 32902
CL_DEVICE_VENDOR: Intel(R) Corporation
CL_DEVICE_VERSION: OpenCL 3.0 NEO
CL_DRIVER_VERSION: 27.20.100.9126
CL_DEVICE_MAX_WORK_ITEM_SIZES: [256, 256, 256]
Selected device: Quadro RTX 3000
Use max video memory: 4301 MB
Jan Cannon Films & Photography
19 Garen Road
Charlotte, VT 05445
Mobile/text: 802-870-6670
email: j...@jancannonfilms.com
On 4/19/2021 4:56:46 AM, 'PTGui Support' via PTGui Support <pt...@googlegroups.com> wrote:
Hi Jan,
Could you share your images with me so I can try to reproduce the
problem? I also need the output of Help - System Information in PTGui.
Kind regards,
Joost Nieuwenhuijse
www.ptgui.com
On 18/04/2021 22:22, Jan Cannon wrote:
> Hi, I am evaluating the pro version of the program and it consistently
> crashes when when trying to align images. After a couple of crashes it
> eventually works. This has happened on projects with 10 and 15 images,
> multi row. Any ideas? Thanks.
>
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Jan Cannon
Apr 21, 2021, 6:43:34 PM4/21/21
to PTGui Support
Hi again,
The program (I purchased a pro version licence) has been running well and I hadn't had any crashes until today when running the align process. The program then ran fine when I did the align bit again after relaunching the program. I can deal with this. If it matters this was a 3 row, 15 image stitch.
Jan
graphicligh...@gmail.com
Apr 22, 2021, 7:09:10 AM4/22/21
to PTGui Support
Joost
I am travelling so unable to forward images at the present but find below Help - System info .... will send images soonest
Trevor
Product: PTGui Pro 12.2
Executable: C:\Program Files\PTGui 12.2\PTGui.exe
CPU: Intel(R) Xeon(R) W-10885M CPU @ 2.40GHz
Intel(R) Xeon(R) W-10885M CPU @ 2.40GHz
0x00000000: 0x00000016 0x756e6547 0x6c65746e 0x49656e69
0x00000001: 0x000a0652 0x02100800 0x7ffafbff 0xbfebfbff
0x00000002: 0x76036301 0x00f0b5ff 0x00000000 0x00c30000
0x00000003: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004: 0x1c004121 0x01c0003f 0x0000003f 0x00000000
0x00000005: 0x00000040 0x00000040 0x00000003 0x11142120
0x00000006: 0x000027f7 0x00000002 0x00000009 0x00000000
0x00000007: 0x00000000 0x029c67af 0x40000008 0xbc000400
0x00000008: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009: 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000a: 0x07300404 0x00000000 0x00000000 0x00000603
0x0000000b: 0x00000001 0x00000002 0x00000100 0x00000002
0x0000000c: 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000d: 0x0000021f 0x00000440 0x00000a88 0x00000000
0x0000000e: 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000f: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000010: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000011: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000012: 0x00000001 0x00000000 0x00000000 0x0000241f
0x00000013: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000014: 0x00000001 0x0000000f 0x00000007 0x00000000
0x00000015: 0x00000002 0x000000c8 0x00000000 0x00000000
0x00000016: 0x00000960 0x000014b4 0x00000064 0x00000000
0x80000000: 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001: 0x00000000 0x00000000 0x00000121 0x2c100800
0x80000002: 0x65746e49 0x2952286c 0x6f655820 0x2952286e
0x80000003: 0x312d5720 0x35383830 0x5043204d 0x20402055
0x80000004: 0x30342e32 0x007a4847 0x00000000 0x00000000
0x80000005: 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006: 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007: 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008: 0x00003027 0x00000000 0x00000000 0xfe126026
SIMD current: SSE2, supported: SSE2
Capabilities: SSE2 AVX FMA3 POPCNT CVT16
Platform: win64/win64
OS version: 10.0.19042
Number of CPUs: 16
Physical memory: 130790 MB
Virtual memory: 134217727 MB
MemoryStatus:
MemoryLoad: 5
TotalPhys: 127.72 GB
AvailPhys: 120.22 GB
TotalPageFile: 151.54 GB
AvailPageFile: 141.35 GB
TotalVirtual: 128 TB
AvailVirtual: 127.85 TB
PageFaultCount: 309354
WorkingSetSize: 388.31 MB (peak: 699.17 MB)
QuotaPagedPoolUsage: 883.43 kB (peak: 888.56 kB)
QuotaNonPagedPoolUsage: 38.4 kB (peak: 43.98 kB)
PagefileUsage: 439.48 MB (peak: 1.13 GB)
PrivateUsage: 439.48 MB
Display color profiles: (Laptop Internal LCD Monitor)
Has default project: No
Config:
CollapseMainWindowSideBar: 0
ConfigVersion: 120200
ControlPointAssistantVisible: 0
ControlPointTableVisible: 0
DetailViewerNavigateMode: 0
DetailViewerVisible: 0
EnableMouseReposition: 0
FormPos/BatchStitcher/Height: 1685
FormPos/BatchStitcher/Width: 2032
FormPos/CPAssistant/Height: 1088
FormPos/CPAssistant/Width: 1532
FormPos/CPTableWindow/Height: 1088
FormPos/CPTableWindow/Top: 8
FormPos/CPTableWindow/Width: 1532
FormPos/DetailViewer/Height: 1693
FormPos/DetailViewer/Left: 161
FormPos/DetailViewer/MaximizeCenterX: 1920
FormPos/DetailViewer/MaximizeCenterY: 1030
FormPos/DetailViewer/Maximized: 1
FormPos/DetailViewer/Top: 58
FormPos/DetailViewer/Width: 2676
FormPos/LensDatabase/Height: 1088
FormPos/LensDatabase/Top: 69
FormPos/LensDatabase/Width: 1532
FormPos/MainWindow/MaximizeCenterX: 1920
FormPos/MainWindow/MaximizeCenterY: 1030
FormPos/MainWindow/Maximized: 1
FormPos/PanoramaEditor/Height: 1088
FormPos/PanoramaEditor/Left: 1920
FormPos/PanoramaEditor/MaximizeCenterX: 1920
FormPos/PanoramaEditor/MaximizeCenterY: 1030
FormPos/PanoramaEditor/Maximized: 1
FormPos/PanoramaEditor/Top: 853
FormPos/PanoramaEditor/Width: 1532
FormPos/SensorSizeDatabase/Height: 838
FormPos/SensorSizeDatabase/Width: 1532
LastUsedProjectFolder: F:\2019_Vilnius\2019-09-19_Vilnius\Pano 5
LastUsedSourceImageFolder: F:\2019_Vilnius\2019-09-17_Vilnius\Pano 3
LatestVersionUsed: 120200
LicenseAccepted/12.1.0.Pro: 1
LicenseAccepted/12.2.0.Pro: 1
MRUList0: F:\2019_Vilnius\2019-09-17_Vilnius\Pano 3\_DSC7475 Panorama.pts
MRUList1: F:\2019_Vilnius\2019-09-19_Vilnius\Pano 5\_DSC9304 Panorama.pts
MRUList2: E:\2018-02-26_Land Pix\_DSC4528 Panorama.pts
MRUList3: F:\2019_China\2019-12-06_Suzou-Master of the nets garden\Pano 2\_DSC5529 Panorama.pts
MRUList4: F:\2019_China\2019-12-04_Beijing\Pano 7\_DSC3674 Panorama.pts
MRUList5: F:\2019_China\2019-12-11_Temple\Pano 1\_DSC8250 Panorama.pts
MRUList6: F:\2019_China\2019-12-05_Beijing\Pano 2_Great Wall\_DSC4499 Panorama Final.pts
MRUList7: F:\2019_China\2019-12-05_Beijing\Pano 2_Great Wall\_DSC4499 Panorama.pts
MRUList8: F:\2019_China\2019-12-04_Beijing\Pano 6\_DSC3474 Panorama.pts
MRUList9: F:\2019_China\2019-12-04_Beijing\Pano 10\_DSC4285 Panorama.pts
MRUListSize: 10
MaxRamUsage: 91554
PaintMaskRadius: 50
PanoramaEditorShowNumbers2: 1
PanoramaEditorShowNumbers3: 1
PanoramaEditorVisible: 1
PreviousAutoCheckForUpdates: 18738
Global Config:
--- OpenCL: ---
Platform 0:
CL_PLATFORM_PROFILE: FULL_PROFILE
CL_PLATFORM_VERSION:
CL_PLATFORM_NAME: NVIDIA CUDA
CL_PLATFORM_VENDOR: NVIDIA Corporation
CL_PLATFORM_EXTENSIONS: cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_d3d10_sharing cl_khr_d3d10_sharing cl_nv_d3d11_sharing cl_nv_copy_opts cl_khr_gl_event cl_nv_create_buffer cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_kernel_attribute_nv
Device 0:
NAME: Quadro RTX 5000
CL_DEVICE_ADDRESS_BITS: 64
CL_DEVICE_AVAILABLE: true
CL_DEVICE_COMPILER_AVAILABLE: true
CL_DEVICE_ENDIAN_LITTLE: true
CL_DEVICE_ERROR_CORRECTION_SUPPORT: false
CL_DEVICE_EXECUTION_CAPABILITIES: 1
CL_DEVICE_EXTENSIONS: cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_d3d10_sharing cl_khr_d3d10_sharing cl_nv_d3d11_sharing cl_nv_copy_opts cl_khr_gl_event cl_nv_create_buffer cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_kernel_attribute_nv
CL_DEVICE_GLOBAL_MEM_CACHE_SIZE: 1572864
CL_DEVICE_GLOBAL_MEM_CACHE_TYPE: 2
CL_DEVICE_GLOBAL_MEM_CACHELINE_SIZE: 128
CL_DEVICE_GLOBAL_MEM_SIZE: 17179869184
CL_DEVICE_HALF_FP_CONFIG: OpenCL error: CL_INVALID_VALUE (-30) in function clGetDeviceInfo
CL_DEVICE_HOST_UNIFIED_MEMORY: false
CL_DEVICE_IMAGE_SUPPORT: true
CL_DEVICE_IMAGE2D_MAX_HEIGHT: 32768
CL_DEVICE_IMAGE2D_MAX_WIDTH: 32768
CL_DEVICE_IMAGE3D_MAX_DEPTH: 16384
CL_DEVICE_IMAGE3D_MAX_HEIGHT: 16384
CL_DEVICE_IMAGE3D_MAX_WIDTH: 16384
CL_DEVICE_LOCAL_MEM_SIZE: 49152
CL_DEVICE_LOCAL_MEM_TYPE: 1
CL_DEVICE_MAX_CLOCK_FREQUENCY: 1545
CL_DEVICE_MAX_COMPUTE_UNITS: 48
CL_DEVICE_MAX_CONSTANT_ARGS: 9
CL_DEVICE_MAX_CONSTANT_BUFFER_SIZE: 65536
CL_DEVICE_MAX_MEM_ALLOC_SIZE: 4294967296
CL_DEVICE_MAX_PARAMETER_SIZE: 4352
CL_DEVICE_MAX_READ_IMAGE_ARGS: 256
CL_DEVICE_MAX_SAMPLERS: 32
CL_DEVICE_MAX_WORK_GROUP_SIZE: 1024
CL_DEVICE_MAX_WORK_ITEM_DIMENSIONS: 3
CL_DEVICE_MAX_WRITE_IMAGE_ARGS: 32
CL_DEVICE_MEM_BASE_ADDR_ALIGN: 4096
CL_DEVICE_MIN_DATA_TYPE_ALIGN_SIZE: 128
CL_DEVICE_NAME: Quadro RTX 5000
CL_DEVICE_NATIVE_VECTOR_WIDTH_CHAR: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_DOUBLE: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_FLOAT: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_HALF: 0
CL_DEVICE_NATIVE_VECTOR_WIDTH_INT: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_LONG: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_SHORT: 1
CL_DEVICE_OPENCL_C_VERSION: OpenCL C 1.2
CL_DEVICE_PREFERRED_VECTOR_WIDTH_CHAR: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_DOUBLE: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_FLOAT: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_HALF: 0
CL_DEVICE_PREFERRED_VECTOR_WIDTH_INT: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_LONG: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_SHORT: 1
CL_DEVICE_PROFILE: FULL_PROFILE
CL_DEVICE_PROFILING_TIMER_RESOLUTION: 1000
CL_DEVICE_QUEUE_PROPERTIES: 3
CL_DEVICE_SINGLE_FP_CONFIG: 191
CL_DEVICE_TYPE: 4
CL_DEVICE_VENDOR_ID: 4318
CL_DEVICE_VENDOR: NVIDIA Corporation
CL_DEVICE_VERSION: OpenCL 1.2 CUDA
CL_DRIVER_VERSION: 452.66
CL_DEVICE_MAX_WORK_ITEM_SIZES: [1024, 1024, 64]
Platform 1:
CL_PLATFORM_PROFILE: FULL_PROFILE
CL_PLATFORM_VERSION:
CL_PLATFORM_NAME: Intel(R) OpenCL HD Graphics
CL_PLATFORM_VENDOR: Intel(R) Corporation
CL_PLATFORM_EXTENSIONS: cl_khr_byte_addressable_store cl_khr_fp16 cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_icd cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_intel_subgroups cl_intel_required_subgroup_size cl_intel_subgroups_short cl_khr_spir cl_intel_accelerator cl_intel_driver_diagnostics cl_khr_priority_hints cl_khr_throttle_hints cl_khr_create_command_queue cl_intel_subgroups_char cl_intel_subgroups_long cl_khr_il_program cl_khr_fp64 cl_khr_subgroups cl_intel_spirv_device_side_avc_motion_estimation cl_intel_spirv_media_block_io cl_intel_spirv_subgroups cl_khr_spirv_no_integer_wrap_decoration cl_intel_unified_shared_memory_preview cl_khr_mipmap_image cl_khr_mipmap_image_writes cl_intel_planar_yuv cl_intel_packed_yuv cl_intel_motion_estimation cl_intel_device_side_avc_motion_estimation cl_intel_advanced_motion_estimation cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_image2d_from_buffer cl_khr_depth_images cl_intel_media_block_io cl_khr_3d_image_writes cl_khr_gl_sharing cl_khr_gl_depth_images cl_khr_gl_event cl_khr_gl_msaa_sharing cl_intel_dx9_media_sharing cl_khr_dx9_media_sharing cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_intel_d3d11_nv12_media_sharing cl_intel_unified_sharing cl_intel_simultaneous_sharing
Device 0:
NAME: Intel(R) UHD Graphics P630
CL_DEVICE_ADDRESS_BITS: 64
CL_DEVICE_AVAILABLE: true
CL_DEVICE_COMPILER_AVAILABLE: true
CL_DEVICE_ENDIAN_LITTLE: true
CL_DEVICE_ERROR_CORRECTION_SUPPORT: false
CL_DEVICE_EXECUTION_CAPABILITIES: 1
CL_DEVICE_EXTENSIONS: cl_khr_byte_addressable_store cl_khr_fp16 cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_icd cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_intel_subgroups cl_intel_required_subgroup_size cl_intel_subgroups_short cl_khr_spir cl_intel_accelerator cl_intel_driver_diagnostics cl_khr_priority_hints cl_khr_throttle_hints cl_khr_create_command_queue cl_intel_subgroups_char cl_intel_subgroups_long cl_khr_il_program cl_khr_fp64 cl_khr_subgroups cl_intel_spirv_device_side_avc_motion_estimation cl_intel_spirv_media_block_io cl_intel_spirv_subgroups cl_khr_spirv_no_integer_wrap_decoration cl_intel_unified_shared_memory_preview cl_khr_mipmap_image cl_khr_mipmap_image_writes cl_intel_planar_yuv cl_intel_packed_yuv cl_intel_motion_estimation cl_intel_device_side_avc_motion_estimation cl_intel_advanced_motion_estimation cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_image2d_from_buffer cl_khr_depth_images cl_intel_media_block_io cl_khr_3d_image_writes cl_khr_gl_sharing cl_khr_gl_depth_images cl_khr_gl_event cl_khr_gl_msaa_sharing cl_intel_dx9_media_sharing cl_khr_dx9_media_sharing cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_intel_d3d11_nv12_media_sharing cl_intel_unified_sharing cl_intel_simultaneous_sharing
CL_DEVICE_GLOBAL_MEM_CACHE_SIZE: 524288
CL_DEVICE_GLOBAL_MEM_CACHE_TYPE: 2
CL_DEVICE_GLOBAL_MEM_CACHELINE_SIZE: 64
CL_DEVICE_GLOBAL_MEM_SIZE: 54857650176
CL_DEVICE_HALF_FP_CONFIG: 63
CL_DEVICE_HOST_UNIFIED_MEMORY: true
CL_DEVICE_IMAGE_SUPPORT: true
CL_DEVICE_IMAGE2D_MAX_HEIGHT: 16384
CL_DEVICE_IMAGE2D_MAX_WIDTH: 16384
CL_DEVICE_IMAGE3D_MAX_DEPTH: 2048
CL_DEVICE_IMAGE3D_MAX_HEIGHT: 16384
CL_DEVICE_IMAGE3D_MAX_WIDTH: 16384
CL_DEVICE_LOCAL_MEM_SIZE: 65536
CL_DEVICE_LOCAL_MEM_TYPE: 1
CL_DEVICE_MAX_CLOCK_FREQUENCY: 1250
CL_DEVICE_MAX_COMPUTE_UNITS: 24
CL_DEVICE_MAX_CONSTANT_ARGS: 8
CL_DEVICE_MAX_CONSTANT_BUFFER_SIZE: 4294959104
CL_DEVICE_MAX_MEM_ALLOC_SIZE: 4294959104
CL_DEVICE_MAX_PARAMETER_SIZE: 2048
CL_DEVICE_MAX_READ_IMAGE_ARGS: 128
CL_DEVICE_MAX_SAMPLERS: 16
CL_DEVICE_MAX_WORK_GROUP_SIZE: 256
CL_DEVICE_MAX_WORK_ITEM_DIMENSIONS: 3
CL_DEVICE_MAX_WRITE_IMAGE_ARGS: 128
CL_DEVICE_MEM_BASE_ADDR_ALIGN: 1024
CL_DEVICE_MIN_DATA_TYPE_ALIGN_SIZE: 128
CL_DEVICE_NAME: Intel(R) UHD Graphics P630
CL_DEVICE_NATIVE_VECTOR_WIDTH_CHAR: 16
CL_DEVICE_NATIVE_VECTOR_WIDTH_DOUBLE: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_FLOAT: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_HALF: 8
CL_DEVICE_NATIVE_VECTOR_WIDTH_INT: 4
CL_DEVICE_NATIVE_VECTOR_WIDTH_LONG: 1
CL_DEVICE_NATIVE_VECTOR_WIDTH_SHORT: 8
CL_DEVICE_OPENCL_C_VERSION: OpenCL C 2.0
CL_DEVICE_PREFERRED_VECTOR_WIDTH_CHAR: 16
CL_DEVICE_PREFERRED_VECTOR_WIDTH_DOUBLE: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_FLOAT: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_HALF: 8
CL_DEVICE_PREFERRED_VECTOR_WIDTH_INT: 4
CL_DEVICE_PREFERRED_VECTOR_WIDTH_LONG: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_SHORT: 8
CL_DEVICE_PROFILE: FULL_PROFILE
CL_DEVICE_PROFILING_TIMER_RESOLUTION: 83
CL_DEVICE_QUEUE_PROPERTIES: 3
CL_DEVICE_SINGLE_FP_CONFIG: 191
CL_DEVICE_TYPE: 4
CL_DEVICE_VENDOR_ID: 32902
CL_DEVICE_VENDOR: Intel(R) Corporation
CL_DEVICE_VERSION: OpenCL 2.1 NEO
CL_DRIVER_VERSION: 27.20.100.8783
CL_DEVICE_MAX_WORK_ITEM_SIZES: [256, 256, 256]
Selected device: Quadro RTX 5000
Use max video memory: 11469 MB
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