Is anyone else out there not impressed with PTGui

[Alan Cossitt]

I download first the standard version onto a Windows 10 computer. I ran the program on a set of DJI Mavic 2 raw photos from a spherical panorama that I had run through Hugin successfully (except for a known enfusion problem  which causes chroma noise in dark areas). Hugin was able to successfully stitch and output a file that I then was able to run through Photoshop to fill in the missing sky.

PTGui failed to stich the file and failed miserably. I spent an hour learning how to add my own points. One of the images was hard, but the others, which were slightly underexposed, had obvious match points (like vehicles sitting in a field). Did PTGui not run exposure compensation before running its pattern matching?

I then tried another DJI panorama that was much better lit. PTGui still failed, mismatching the alignment of photos that were well exposed and had contrasting match points. PTGui just failed. I then tried the trial version of the Pro and had the same problem. At this point I had been spending hours on this and was sick of manually entering match points. 

Then, when I went to send a question to support thinking maybe a different set of settings is necessary to stich DJI panoramas (like giving the system hints about what photos will be aligned where, since DJI drones take the photos in the same sequence) I was directed to this PTGui support group rather than talking to someone, or sending support an email).

I am not impressed. This is expensive software and I expect better. If it wasn't for the emblend issues on Hugins and that emblend opensource software is no longer supported (last update in 2016 and the bug causing me problems has been entered and much discussed by the community) I'd go with Hugins in a heartbeat, even if it is slow.

Now, its possible I'm missing something that will make all these problems go away with some setup, but I'm shocked at all the reviews talking about how wonderful PtGui is. If they can't do automated mapping successfully (when opensource, for free!, software does it much better), I'm wondering what is going on. Most likely, the successful folks are doing simpler panoramas using DSLRs and a minimum number of files and minimal dynamic range. 

Assuming there is any actual support for the $150+ software, I'd sure like to hear from you before my trial runs out. 

Thanks

[Erik Krause]

Am 14.03.2021 um 22:48 schrieb Alan Cossitt:

> Assuming there is any actual support for the $150+ software, I'd sure like
> to hear from you before my trial runs out.

Would you mind to supply the images of one panorama that give you
problems? Half size jpegs would be fine packed in a zip file and
provided for download. You can use a file sharing server like
wetransfer, dropbox or the like...

Did you browser the FAQ? https://www.ptgui.com/support.html

--
Erik Krause
http://www.erik-krause.de

[PTGui Support]

Hi Alan,

If you could make your images available for download I'd be happy to help.

By the way, the trial never runs out.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

> --
> You received this message because you are subscribed to the Google
> Groups "PTGui Support" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to ptgui+un...@googlegroups.com
> <mailto:ptgui+un...@googlegroups.com>.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/ptgui/2c2ae64e-59c2-4c90-97e6-abac2587d49dn%40googlegroups.com
> <https://groups.google.com/d/msgid/ptgui/2c2ae64e-59c2-4c90-97e6-abac2587d49dn%40googlegroups.com?utm_medium=email&utm_source=footer>.