pro tools studio asking for subscription activation even though my ilok with license is plugged in?

[Cameron Strife]

Hey everybody. Hopefully somebody has a solution for this...

I've been setting up my new m2 mac book pro over the past few weeks...
Mac OS is up to date as is pro tools, keyboard maestro, flow tools,
VOCR, )although that isn't working yet), as well as Apple silicon
compatible plug ins I've managed to find. (It looks like I need to
purchase the waves update plan though to get native support since my
waves plugs are all version 11 and 12.) Installing everything in NI
Komplete ultimate 12 has been a painstaking venture with mixed results
but that is another story...

Anyways, I updated the ilok license manager, plugged in my ilok
dongle, and signed in. When I launch pro tools, it says I need to
activate my pro tools studio subscription or quit. My iLok is plugged
in though which contains my perpetual pro tools studio license. For
some reason, it's not seeing it.

Oddly enough the iLok license manager is easier to use on windows than
mac for me and I'm not really sure if it is seeing my connected ilok
or not. I did reboot the machine, tried a different USB port, and
reinstalled the license manager but I'm getting the same results.

Do any of you have a solution for this by chance? I hope I didn't
somehow break something as my ilok has 64 licenses on it.

One final note: my waves dongle is showing up on the desktop but the
ilok is not. Should it be showing up there?

Thanks,

Cameron.

[accessibl...@gmail.com]

Hi Cameron

A couple things:
As far as waves goes, you can subscribe to another update plan, but you may want to look at doing their new subscription based model, as it's much cheaper for every plug-in they offer, and everything will always be up-to-date, but that's up to you. I don't remember off the top of my head what waves plug-in versions are supported on Apple Silicon or Ventura etc.
As for complete, that may be another OS compatibility issue, or something going on with Native Access, usually both. For me, reactor five will not install on any new machine because it's still a 32 bit app,which ultimately doesn't matter because it's content is still in reactor six. But it's still acts like it wants to install on a clean OS through native access.
VOcr should work on silicon, but you have to enable quite a few preferences etc. for it to function, some of which can be hard to find.
My guess, though I could be wrong, is that your perpetual Studio license doesn't cover the latest version of Pro Tools. The Ilok will not appear on your desktop, but it will appear under locations in the Ilok license manager.
I'd be happy to help walk you through any of this if you'd like, feel free to call me or email me privately. these types of things can be annoyingly tedious when you're setting up a new system.
Best,
Rocco

Rocco Fiorentino
www.musicbyrocco.com
(609)922-3838

> On Jul 10, 2023, at 1:44 PM, Cameron Strife <cam...@cameronstrife.com> wrote:
>
> Hey everybody. Hopefully somebody has a solution for this...

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[Cameron Strife]

Hi. Okay, the mystery continues!

I was able to get license manager to see my connected ilok and every
single license I own is in the list, except for pro tools studio! It's
just not there. It's a perpetual license with updates until November
2023. The other Avid licenses are there, like for falcon and the plug
in packages that were included with studio, but, no actual studio
perpetual license is listed. It is in my avid account however and with
my old Mac, I installed it on my current ilok dongle, not in the
cloud.

Any thoughts?

Thanks,

Cameron.

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