Updating plugin settings folder menu

[John André Lium-Netland]

Hi,

While converting my plugin settings from the old machine to my new system, I find that the folders with plugin settings from my El Capitan system don’t automatically appear in the preset menu for a plugin when I have restarted Pro Tools. Is there a trick to rescan or update the plugin settings folder so that Pro Tools find all the folders and .TFX files that are there now?

Best,
John André

[Slau Halatyn]

Hi John,

When you say "converting," what do you mean? There's no process for converting, per se. You simply copy the fplug-in settings folders from the old system and paste them on the new system in the same place. Of course, if you copy everything, you'll be prompted to replace folders and that's its own issue but, that aside, you just copy whatever you don't have from the older system and add it to the new system.
HTH,
Slau

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[John André Lium-Netland]

Hi Slau,

Yes, that was what I also assumed. I copied all the folders I needed from my old plugin settings folder, and pasted them into my new plugin settings folder. These are folders that worked perfectly in my old system. Some of them contain subfolders with more .TFX files, but others are plain folders with no sub folders. Then I restarted my new Mac and launched Pro Tools. The preset menu for the plugins where I added my folders, does not show any presets at all. No plain .TFX files and no sub folders. For the plugins installed with Pro Tools by default, all the presets and sub folders show up as expected.

That's why I asked if there was any procedure or conversion process I didn’t know about, that would rescan the folders in the plugin settings folder, or convert them in a way that made them visible. After all, I also assumed that pasting them there and restarting Pro Tools would make them visible in the presets menu.

I tried to save a new preset in one of those plugins, and it was saved in the folder I had pasted there. It shows up in the presets menu, but the subfolders that was already there from my old system, does not show up. If I copy some of the .TFX files contained in one of the invisible folders, and paste them in the root folder for that plugin, they show up, and so does also the sub folder I copied them from. But not the other sub folders.

So this is very mysterious! ;)

Any ideas? ;)

Best,
John André

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[Slau Halatyn]

Hi John,
Mysterious indeed. By the way, you do not have to restart the computer or Pro Tools for PT to see presets. It's an automatic process. Perhaps it's something about the folder structure that is throwing your system off? Try moving a subfolder filled with TFX files to the root of that plug-in settings folder, delete the now empty subfolder and create a new subfolder. Move the TFX files to the subfolder and see if the menu shows up in the Plug-in Settings pop-up menu. Pasting those folders works for everybody else. Let's see if we can figure it out.
Slau

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[John André Lium-Netland]

Hi Slau,

1) First, I have to ask if the fact that I have my documents folder in Catalina stored in the iCloud Drive is problematic for the automatic update Pro Tools does for the plugin settings?

2) I tried your suggestion, but to keep it simple, I only tried to remove the root folder for a specific plugin, then in Pro Tools I saved a new preset so that Pro Tools created a new root folder for that plugin. Then I pasted 21 .TFX files that I previously have used with this plugin. 11 of then appeared in the menu, but the rest of them is still invisible even though they are in the same folder. All these .TFX files show up in my old system.

3) In my security settings in Catalina, I see that Pro Tools have access to the Documents and Desktop folder. To check the consequences, I also temporary gave Pro Tools full disk access. This didn’t help at all. Are there other security settings or preferences I should check out?

So, it’s still mysterious…. ;)

Best,
John André

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[Slau Halatyn]

Hi John,
I can't think of any other settings that would influence the situation. For what it's worth, I don't use iCloud for my documents folder on the studio machine. I do, however, use iCloud for my documents on the laptop and I've never had any issues there either so I wouldn't imagine it would be a problem as such. What I truly can't speculate on is why some TFX files would show up and not others. That's a head scratcher for sure…
Slau

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