Not seeing Protools 2019.5

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Donal Fitzpatrick

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May 10, 2019, 4:30:17 AM5/10/19
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Morning all,

Just wondering if anyone this side of the pond (I'm in Ireland) has seen version 2019.5 land in their Avid master account yet? I'm not seeing it here yet, and before I contact Avid to see if it's an issue with my update plan etc. I said I'd ask. I have a current upgrade support plan, so I should be seeing it.

Cheers,

Donal
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Slau Halatyn

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May 10, 2019, 10:46:53 AM5/10/19
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Hi Donal,

I believe all of the hip-hop producers get it first and then the folk musicians ;)

Slau
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Donal Fitzpatrick

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May 10, 2019, 10:51:11 AM5/10/19
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Makes complete sense Slau... I mean who wants to ruin perfectly good new software with a banjo!

D
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Nick Van Vlaenderen

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May 16, 2019, 11:52:41 AM5/16/19
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Hi Donal,

Has it shown up for you yet? My Avid Link still doesn’t seem to know anything about an update…

Thanks,

Nick
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Dammie Onafeko

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May 16, 2019, 12:05:42 PM5/16/19
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I can’t find it either. On top of it, I have upgraded to Moharvey. I hope I can still access ProTools wel.
Regards,

Dammie

Donal Fitzpatrick

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May 16, 2019, 12:11:31 PM5/16/19
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Hi Nick,

I eventually had to ring Avid in the US and get them to download it for me. They sent me instructions, but I wasn't seeing it. It's probably there, but it's hard to find.

If you have a support/upgrade plan, ring Avid and just have them remote in to your machine and sort you out.

Good luck,

Donal
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