Flo Tools installer error #513

[John André Lium-Netland]

Hi,

On my iMac running Ventura 13.3.1 and PT 2023.3 , I get an error # 513 message when trying to run the Flo Tools temporary Ventura installer found in the PT Drop Box folder. I’m told that I do not have access to save a certain keyboard file in the App folder. There is an Edit button and an OK button. If I press Edit I’m presented with the details in a script, if I press OK it seems like the installer does not complete the installation. I have pressed OK on all system access dialogs I’ve got. Is there a more recent installer that I should run?

Best,
John André

[Slau Halatyn]

I think you'll need to send that error message to Rocco so he can have a look. As far as I know, that installer should work on any Ventura version. Not sure how closely Rocco follows threads here so maybe give a heads up off list and continue discussion here afterwards?
HTH,
Slau

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[Rocco Fiorentino]

Hi John,

Yes, please email me at ro...@musicbyrocco.com and we can investigate further. Does the error tell you exactly what file it’s trying to save? I may need to screen share with you to figure it out, but let’s do  a few other things first.

Best,

Rocco

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[John André Lium-Netland]

Hi,

I should probably figured this out myself before writing to the list, but anyways I thought I would follow up here now:

My solution is to go to the System settings and Security, then to Full Disc Access. I pressed Add and found the Flo Tools Installer on my drive. When this was added, I ran the installer and everything worked as expected. I have not fully tested the installation yet with Pro Tools, but assume it will work just fine.

Best,

John André

To view this discussion on the web visit https://groups.google.com/d/msgid/ptaccess/C7FE5CAA-A943-4D2F-A5CE-34E61ADEC452%40gmail.com.