AlertManager and prom2teams

[Bruno Cochofel]

Hi,

I'm trying to configure alertmanager to send notifications to MS Teams and Slack. When I configure prom2teams I am unable to get notifications also on slack.

I've tried both using the binary and docker versions of prom2teams without sucess. I don't even get nothing write on the logfile. Using the WEB I am able to send messages to MS Team channel that I have.

I'm using 2 alertmanager servers in HA.

Version:

0.15.3

Thanks,

Bruno

[Simon Pasquier]

Can you share your AlertManager configuration? Remember to remove any
sensitive data as Slack webhook URLs.

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[Deep saraswat]

Kindly share your alertmanager.yml. There must be something wrong with the configuration. Also, validate your yml file using a yaml validator.

Sent from my iPhone

--

[Bruno Cochofel]

Hi,

here is my configuration

--------------------------

global:

  resolve_timeout: 5m

  http_config:

    proxy_url: 'http://proxy.domain.com'

route:

  group_by: ['alertname']

  receiver: 'alertmanager'

  routes:

  - receiver: 'alertmanager-prod'

    match:

      env: prd

receivers:

- name: 'alertmanager'

  slack_configs:

  - api_url: https://hooks.slack.com/services/...........

    send_resolved: true

    channel: '#alertmanager'

    title: |-

      [{{ .Status | toUpper }}{{ if eq .Status "firing" }}:{{ .Alerts.Firing | len }}{{ end }}] {{ .CommonLabels.alertname }}

    text: >-

      {{ with index .Alerts 0 -}}

        :chart_with_upwards_trend: *<{{ .GeneratorURL }}|Graph>*

        {{- if .Labels.runbook }}   :notebook: *<{{ .Labels.runbook }}|Runbook>*{{ end }}

      {{ end }}

      *Alert details*:

      {{ range .Alerts -}}

        *Alert:* {{ .Annotations.summary }}{{ if .Labels.severity }} - `{{ .Labels.severity }}`{{ end }}

      *Description:* {{ .Annotations.description }}

      *Details:*

        {{ range .Labels.SortedPairs }} • *{{ .Name }}:* `{{ .Value }}`

        {{ end }}

      {{ end }}

  webhook_configs:

  - url: localhost:8089/v2/Connector

    send_resolved: true

    

- name: 'alertmanager-prod'

  slack_configs:

  - api_url: https://hooks.slack.com/....

    channel: '#alertmanager-prod'

    send_resolved: true

    title: |-

      [{{ .Status | toUpper }}{{ if eq .Status "firing" }}:{{ .Alerts.Firing | len }}{{ end }}] {{ .CommonLabels.alertname }}

    text: >-

      {{ with index .Alerts 0 -}}

        :chart_with_upwards_trend: *<{{ .GeneratorURL }}|Graph>*

        {{- if .Labels.runbook }}   :notebook: *<{{ .Labels.runbook }}|Runbook>*{{ end }}

      {{ end }}

      *Alert details*:

      {{ range .Alerts -}}

        *Alert:* {{ .Annotations.summary }}{{ if .Labels.severity }} - `{{ .Labels.severity }}`{{ end }}

      *Description:* {{ .Annotations.description }}

      *Details:*

        {{ range .Labels.SortedPairs }} • *{{ .Name }}:* `{{ .Value }}`

        {{ end }}

      {{ end }}

  webhook_configs:

  - url: localhost:8089/v2/Connector

    send_resolved: true

----------------

[Bruno Cochofel]

Hi, 

I'm wondering if the proxy_url defined is the problem.

Can I define the proxy only for slack configuration and let webhook reach localhost?

Thanks,

Bruno

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[Simon Pasquier]

On Wed, Apr 10, 2019 at 9:28 AM Bruno Cochofel <bruno.c...@gmail.com> wrote:
>
> Hi,
>

> I'm wondering if the proxy_url defined is the problem.
>
> Can I define the proxy only for slack configuration and let webhook reach localhost?

It might be.

You can either remove the http_config section in global and define the
proxy for each Slack receiver or keep the global config untouched and
specify an empty hash for the webhook receiver.

- name: 'alertmanager-prod'
slack_configs:
- api_url: ...
http_config:
proxy_url: ...

or

webhook_configs:
- url: localhost:8089/v2/Connector

http_config: {}

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[Bruno Cochofel]

Hi,

I've tried changing proxy configuration but still am unable to receive notifications on MS Teams.

Bruno

On Tuesday, April 9, 2019 at 9:32:40 AM UTC+1, Bruno Cochofel wrote:

[Simon Pasquier]

Any error in the Alertmanager logs? Same question for the webhook server.

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[Bruno Cochofel]

Hi,

I've managed to put this to work changing the url to http://<server ip>:8089/v2/Connector

Thanks for all the help,

Bruno

On Tuesday, April 9, 2019 at 9:32:40 AM UTC+1, Bruno Cochofel wrote: