Cannot proceed on editing templates

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Timothy F. Taylor

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Feb 29, 2024, 11:32:44 AM2/29/24

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I am running into the same issue. I went to update some templates and The field for condition and Edit Template button are not visible.

I tried to change the browser and cleared cache but that did not help. Any suggestions? Thanks - Tim

Joseph Schmidt

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Feb 29, 2024, 12:17:46 PM2/29/24

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Did you try the link I shared to help you find the problem?

Joe Schmidt

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Timothy F. Taylor

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Feb 29, 2024, 12:44:44 PM2/29/24

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I opened up this link - See find formmule errors. Is this the correct one? The other I see is a link to your YouTube channel. I can share a copy of a sheet if you are willing to take a look. Thanks!

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Timothy F. Taylor

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Joseph Schmidt

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Feb 29, 2024, 12:48:55 PM2/29/24

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That is the correct link. It takes you to the post that contains a link to a spreadsheet that should help.

Joe Schmidt

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Timothy F. Taylor

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Feb 29, 2024, 12:56:18 PM2/29/24

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I created a new Google Sheet for the form because it is a new sports season. When I go to open FormMule, I get the screen that does not allow me to create email templates, so no formMule columns have been created. When I looked at the directions to fix the errors, it asked me to copy to my formMule columns. No formMule columns have been created since I do not have the option when I open formMule. Hope this makes sense. Thanks for your help!

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Joseph Schmidt

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Feb 29, 2024, 1:18:01 PM2/29/24

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Set the range to include all of the columns in the source sheet.

Consider deleting all of the empty columns in the source sheet.

Joe Schmidt