Anyone met the same difficulty when registering START?

[幽灵长缨]

After I fill all blanks in accout creating page

(https://www.softconf.com/acl2021/super/scmd.cgi?ncmd=createUser&fromConf=YWNsMjAyMV93MTNfU2VtRXZhbF8yMjA0&fromSite=aHR0cHM6Ly93d3cuc29mdGNvbmYuY29tL2FjbDIwMjEvdzEzX1NlbUV2YWwvY2dpLWJpbi9zY21kLmNnaT9zY21kPWxvZ2lucHJlZmlsbGVk&mstate=1&mcity=1) 

and click ENTER, the page turn into totally blank and returns nothing. 

Also I cannot get access to www.softconf.com. The page is blank too. I have tried with two different browsers, chrome and edge.

Anyone met the same problem and solved it ? 

[Ted Pedersen]

I am able to access via this link with chrome ...

https://www.softconf.com/acl2021/w13_SemEval/

Can you try this link and then create an account?

---
Dr. Ted Pedersen
http://www.d.umn.edu/~tpederse

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[幽灵长缨]

Thanks for your response.

Yes, I can connect to this link 

https://www.softconf.com/acl2021/w13_SemEval/

but when I tried to create an account following 

'New user? please register first by clicking HERE.'

I met the problem mentioned above.

By the way, are you able to connect to https://www.softconf.com/  ?

Ted Pedersen <tped...@d.umn.edu> 于2021年2月17日周三 上午10:16写道：

[Ted Pedersen]

I am able to access https://www.softconf.com - if you can't then that
suggests the problem might have to do with a firewall or something
similar...

That said, I'd suggest a couple of things - first, check to see if
your account has been created - go ahead and try to sign in and see if
it finds you. Also, when you fill out the new account form, consider
the possibility that the account name you've chosen is in use, and try
something different. Also make sure your passwords are matching. These
are all pretty basic I know, but generally account creation is pretty
straightforward so I don't have too many other ideas.

If you continue to have problems I'd suggest contacting softconf support

sup...@softconf.com

Let them know the account name you are trying to create and what
problems you've been having and I suspect they will know what is
happening.

---
Dr. Ted Pedersen
http://www.d.umn.edu/~tpederse

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