Next actions view on desktop & android discrepancies

[Chris Richards]

Hey guys. I hope someone can help as I'm tearing my hair out trying to get my 'next actions' view on MLO Android to display correctly.

I have the same conditions set on the desktop view as I do (to the best of my knowledge). However, whilst the desktop displays correctly, the android view doesn't. I've attached screencaps to verify.

The Android 'next actions' view is weird because it's only showing two items from a whole plethora of tasks - 'encrypt media' is part of a project that is in progress, but 'copy evernote into notecase' is a project that is 'not started'.

Do you reckon this is a bug, or am I missing something.

Thanks in advance.

[Dwight Arthur]

Hi, Chris. Your situation seems extraordinarily weird, which makes me suspect that something simple is way out of whack. I have some questions.

The windows view shows many more tasks. Is this content correct?

If you use other views, especially including All Tasks, does  the content  across the two platforms match?

Please look one more time at the project 'Note case note file' on Android.  Is the project status still  'not started'?

Does the project 'note case note file' have any child items that are projects?

While your view's task list is onscreen please expand the menu at the bottom of the screen and see if the Zoom Out icon is active and if so try tapping.

Please look at the three special filters and if any are active, clear them. They are the text filter in the menu at top of screen, also the flag filter and the context filter in the menu at bottom.

That's all the ideas I have.

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[Chris Richards]

Hi Dwight,

Thanks for getting back to me.

• Yes, the Windows version 'next actions' view shows my next actions correctly.
• 'All tasks' on Windows matches 'All tasks' on Android.
• Yes, the 'Notecase Notes File' is currently a project assigned 'not started'.
• 'Notecase Notes File' has four child tasks, none of which are projects.
• The 'zoom out' button is ghosted, thus not active.
• I checked, and there are no active filters via the top filter icon. At the bottom, I have not selected any context filters. I also don't appear to have a flag filter.

I'm stumped. I guess the next step is to contact support directly.

[Chris Richards]

...and I thought I'd try uninstalling and re-installing to see if that helped. But now I can't even open MLO android without getting 'Unfortunately, MLO 2 has stopped.

Noooo!

[Dwight Arthur]

You are definitely in the "report this to MLO Support" zone.

On October 20, 2016 6:04:58 AM Chris Richards <chrisri...@gmail.com> wrote:

...and I thought I'd try uninstalling and re-installing to see if that helped. But now I can't even open MLO android without getting 'Unfortunately, MLO 2 has stopped.

Noooo!

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