Why my Cloud Sync Account has been disabled?
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王旭波
Jan 2, 2014, 3:10:03 AM1/2/14
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Alexandra Borovytskaya
Jan 2, 2014, 5:54:37 AM1/2/14
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Yes, it was disabled due to 2 invalid password attempts. I have enabled it, please try again now.
On Thu, Jan 2, 2014 at 10:10 AM, 王旭波 <wang...@gmail.com> wrote:
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Best Regards,
Alexandra Borovytskaya
Lisa Stroyan
Jan 11, 2014, 9:31:02 AM1/11/14
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Two incorrect attempts and then locked out seems very conservative for an application like MLO. Even my bank has three chances, and then there is a phone number that can be called. I'd like to see a way to configure this in the cloud settings or extend the number of changes. I have a lot of passwords, I often have to try several if I don't have LastPass handy.
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Andrey Tkachuk (MLO)
Jan 14, 2014, 6:44:43 AM1/14/14
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Let me step in here since there is a misunderstanding with Cloud account disabling policy.
If there are number of incorrect password attempts (6-10) the cloud is disabled temporary for several minutes to prevent massive password guessing attempts. The more incorrect attempts the more minutes set for this delay.
The cloud account is disabled permanently only if user deletes it in the web interface.
It is possible to restore deleted cloud account during several days after user deletes it (to prevent accidental deletion). After this time the account maybe deleted without possibility to restore it.
Andrey.
If there are number of incorrect password attempts (6-10) the cloud is disabled temporary for several minutes to prevent massive password guessing attempts. The more incorrect attempts the more minutes set for this delay.
The cloud account is disabled permanently only if user deletes it in the web interface.
It is possible to restore deleted cloud account during several days after user deletes it (to prevent accidental deletion). After this time the account maybe deleted without possibility to restore it.
Andrey.
Lisa Stroyan, mailto: ...@gmail.com
Lisa Stroyan
Jan 14, 2014, 8:58:21 AM1/14/14
to MyLifeOrganized Group
Thanks, Andrey, that makes much more sense.
Lisa Stroyan, lstr...@gmail.com
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