Size - Storage used 0 bytes. This file is stored on a third-party server

Inna Greenberg

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Nov 10, 2016, 8:35:45 AM11/10/16

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Google drive in Safari v10.0.1 on Mac Book Pro with OS X EI Capitan. This is a status for newly created and upgraded my own mup files, that are viewing without extension and without option to copy or to download from Google Drive Folder List

Gojko Adzic

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Nov 10, 2016, 8:40:40 AM11/10/16

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MindMup 2 is using google drive realtime files, which you can't
download them directly from Drive (that's a Drive limitation, nothing
to do with us). To get the file, use File->Download as->MindMup from
the mindmup app.

gojko

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Inna Greenberg

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Nov 12, 2016, 1:01:10 PM11/12/16

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Thanks for response.

But ...

1. I would like to know the size of file because of google drive space limit.

2. What does it mean "This file is stored on a third-party server"? For Google docs "Storage used 0 bytes Google docs files are free"

3. When trying File->Download as->MindMup from the mindmup app as suggested the result is

4. In both suggested options "upload to drive" or "open in new tab and save" I get mup files wit size but "Type: Unknown file.Created with MindMup 2.0 For Google Drive" and going through convertion process as files created with previous version of app

MindMup Support

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Nov 12, 2016, 1:25:06 PM11/12/16

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On Saturday, November 12, 2016 at 7:01:10 PM UTC+1, Inna Greenberg wrote:

Thanks for response.
But ...
1. I would like to know the size of file because of google drive space limit.

please propose this feature at https://mindmup.uservoice.com and you'll get notified when it's available

2. What does it mean "This file is stored on a third-party server"? For Google docs "Storage used 0 bytes Google docs files are free"

I have no idea where this message is coming from, it's not from us. Where are you seeing this message?

3. When trying File->Download as->MindMup from the mindmup app as suggested the result is

I'm not entirely sure what you mean by this, the sentence is incomplete.

4. In both suggested options "upload to drive" or "open in new tab and save" I get mup files wit size but "Type: Unknown file.Created with MindMup 2.0 For Google Drive" and going through convertion process as files created with previous version of app

Where do you see "upload to drive" or "open in new tab and save"? Which browser/OS are you using? This sounds as a browser compatibility problem.

gojko

Inna Greenberg

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Nov 12, 2016, 2:03:15 PM11/12/16

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3 and 4.

Safari v10.0.1 on Mac Book Pro with OS X EI Capitan

Inna Greenberg

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Nov 12, 2016, 2:09:58 PM11/12/16

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2. Google drive List View -> Cursor on File size (-) -> You'll get "third party server"

1. Prev version file size is in place Why it's feature to ask for?

Gojko Adzic

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Nov 13, 2016, 7:13:42 AM11/13/16

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On Sat, Nov 12, 2016 at 8:09 PM, Inna Greenberg <inna.gr...@gmail.com> wrote:

2. Google drive List View -> Cursor on File size (-) -> You'll get "third party server"

this is a problem with google drive UI, so you should ask their support to fix it for you. Tell them that it's a Google Drive realtime file

1. Prev version file size is in place Why it's feature to ask for?

because it's not implemented yet in this version, and we're using uservoice for new feature suggestion

gojko

Inna Greenberg

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Nov 13, 2016, 8:38:43 AM11/13/16

to mindmup 2.0

Safari v10.0.1 on Mac Book Pro with OS X EI Capitan

When trying File->Download as->MindMup from the mindmup app as suggested the result is

In both suggested options "upload to drive" or "open in new tab and save" I get mup files in my Google drive "Type: Unknown file.Created with MindMup 2.0 For Google Drive" and going through convertion process as for files were created with previous version of app

What's wrong?

MindMup Support

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Nov 13, 2016, 3:00:09 PM11/13/16

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Safari doesn't support direct file downloads from links at the moment, which is why it's only offering to upload to Drive. After the upload completes, you'll get an exported file (.mup) in your drive and you can take that offline and re-import into MindMup. That file will have a proper size, and you can see how big your map is there. I'm not sure why Drive shows it as 'unknown file type', will investigate it. Alternatively, if you use Chrome or Firefox, you should get a 'Download' button instead of just 'Open in new tab', so you'll be able to grab the file directly instead of sending it to Drive first.

gojko