Killbill-cybersource: Failed to add payment method

[vch...@gmail.com]

Hello,

I'm using killbill-cybersource 5.2.2 and killbill 0.18.10 when I try to add a payment method to an account, I receive the following error:
{"className":"org.killbill.billing.payment.api.PaymentApiException","code":7005,"message":"Failed to add payment method for account ca719787-dac0-4569-9333-5d6579bee936 : (<unknown>): sequence entries are not allowed here at line 1 column 15","causeClassName":null,"causeMessage":null,"stackTrace":[]}ubuntu@ip-172-31-5-83:~/platform/killbill$ {"className":"org.killbill.billing.payme9-9333-5d6579bee936 : (<unknown>): sequence entries are not allowed here at line 1 column 15","causeClassName":null,"causeMessage":null,"stackTrace":[]}

And here is the output from the killbill console:

` < Content-Type: application/json
62 <

2017-06-21T13:35:31,426+0000 lvl='INFO', log='LoggingFilter', th='http-bio-9443-exec-5', xff='', rId='5d1fd2a0-5468-43df-bd62-ec6a1b4b4ce7', aRId='', tRId='1', 63 * Server in-bound request
63 > POST http://127.0.0.1:9443/1.0/kb/accounts/ca719787-dac0-4569-9333-5d6579bee936/paymentMethods?isDefault=true&pluginProperty=skip_gw=true
63 > host: 127.0.0.1:9443
63 > authorization: Basic YWRtaW46cGFzc3dvcmQ=
63 > user-agent: curl/7.47.0
63 > accept: /
63 > x-killbill-apikey: ******
63 > x-killbill-apisecret: ***********
63 > x-killbill-createdby: admin
63 > content-type: application/json
63 > content-length: 977
63 >

2017-06-21T13:35:31,680+0000 lvl='WARN', log='KillbillLogWriter', th='Thread-10', xff='', rId='5d1fd2a0-5468-43df-bd62-ec6a1b4b4ce7', aRId='1', tRId='1', [cybersource-plugin] Failure in add_payment_method: (): sequence entries are not allowed here at line 1 column 15
org/jruby/ext/psych/PsychParser.java:215:in parse' classpath:/META-INF/jruby.home/lib/ruby/shared/psych.rb:205:inparse_stream'
classpath:/META-INF/jruby.home/lib/ruby/shared/psych.rb:153:in parse' classpath:/META-INF/jruby.home/lib/ruby/shared/psych.rb:129:inload'
/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/killbill-8.3.2/lib/killbill/helpers/active_merchant/configuration.rb:112:in get_tenant_config' /var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/killbill-8.3.2/lib/killbill/helpers/active_merchant/configuration.rb:37:ingateways'
/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/killbill-8.3.2/lib/killbill/helpers/active_merchant/payment_plugin.rb:583:in lookup_gateway' /var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/killbill-8.3.2/lib/killbill/helpers/active_merchant/payment_plugin.rb:159:inadd_payment_method'
/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/lib/cybersource/api.rb:218:in add_payment_method' /var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/killbill-8.3.2/lib/killbill/gen/plugin-api/payment_plugin_api.rb:443:inaddPaymentMethod'
Killbill$$Plugin$$Api$$PaymentPluginApi_1555657243.gen:13:in addPaymentMethod' 2017-06-21T13:35:31,729+0000 lvl='WARN', log='LoggingResponse', th='http-bio-9443-exec-5', xff='', rId='5d1fd2a0-5468-43df-bd62-ec6a1b4b4ce7', aRId='1', tRId='1', Bad request org.killbill.billing.payment.api.PaymentApiException: Failed to add payment method for account ca719787-dac0-4569-9333-5d6579bee936 : (<unknown>): sequence entries are not allowed here at line 1 column 15 at org.killbill.billing.payment.core.PaymentMethodProcessor$1.doOperation(PaymentMethodProcessor.java:141) at org.killbill.billing.payment.core.PaymentMethodProcessor$1.doOperation(PaymentMethodProcessor.java:114) at org.killbill.billing.payment.core.ProcessorBase$WithAccountLock.processAccountWithLock(ProcessorBase.java:179) at org.killbill.billing.payment.core.ProcessorBase$CallableWithAccountLock.call(ProcessorBase.java:162) at org.killbill.billing.payment.core.ProcessorBase$CallableWithAccountLock.call(ProcessorBase.java:143) at org.killbill.billing.payment.dispatcher.CallableWithRequestData.call(CallableWithRequestData.java:69) at org.killbill.commons.concurrent.WrappedCallable.call(WrappedCallable.java:42) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at org.killbill.commons.concurrent.WrappedRunnable.run(WrappedRunnable.java:40) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) 2017-06-21T13:35:31,740+0000 lvl='INFO', log='LoggingFilter', th='http-bio-9443-exec-5', xff='', rId='5d1fd2a0-5468-43df-bd62-ec6a1b4b4ce7', aRId='1', tRId='1', 63 * Server out-bound response 63 < 400 63 < Content-Type: application/json 63 <
The API key and secret have been obscured.

What could be the cause of this?

[Pierre-Alexandre Meyer]

Hello,

On Wed, Jun 21, 2017 at 3:40 PM, <vch...@gmail.com> wrote:

2017-06-21T13:35:31,680+0000 lvl='WARN', log='KillbillLogWriter', th='Thread-10', xff='', rId='5d1fd2a0-5468-43df-bd62-ec6a1b4b4ce7', aRId='1', tRId='1', [cybersource-plugin] Failure in add_payment_method: (): sequence entries are not allowed here at line 1 column 15
org/jruby/ext/psych/PsychParser.java:215:in parse'

The plugin configuration seems invalid. Take a look at the content of the tenant_kvs table, the indentation of the YAML config probably got lost during the cURL upload.

--

Pierre

[Victor Chulu]

Hello,

This is the value in the "tenant_value" column:

":cybersource: - :account_id: "*********" :login: "*****" :password: "******""

I have obscured the actual values.

[Pierre-Alexandre Meyer]

[Adding mailing-list]

For PostgreSQL, make sure to specify the right adapter in the config, e.g.:

:cybersource:

  - :account_id: default

    :login: XXX

    :password: YYY

:database:

  :adapter: postgresql

  :database: 'killbill'

The full list of options is available here: https://github.com/killbill/killbill-cybersource-plugin/blob/master/cybersource.yml

Hope that helps,

On Wed, Jun 21, 2017 at 4:06 PM, Victor Chulu <vch...@gmail.com> wrote:

Hello, I tried to fix the indetation. Now I have a new error related to Postgres syntax:

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-jdbc-adapter-1.3.21/lib/arjdbc/jdbc/adapter.rb:595:in `_execute'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-jdbc-adapter-1.3.21/lib/arjdbc/jdbc/adapter.rb:569:in `execute'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-jdbc-adapter-1.3.21/lib/arjdbc/mysql/adapter.rb:77:in `configure_connection'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-jdbc-adapter-1.3.21/lib/arjdbc/jdbc/adapter.rb:85:in `initialize'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-jdbc-adapter-1.3.21/lib/arjdbc/jdbc/adapter.rb:44:in `new'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-jdbc-adapter-1.3.21/lib/arjdbc/jdbc/connection_methods.rb:12:in `jdbc_connection'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-jdbc-adapter-1.3.21/lib/arjdbc/jdbc/connection_methods.rb:15:in `jndi_connection'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-jdbc-adapter-1.3.21/lib/arjdbc/mysql/connection_methods.rb:6:in `mysql_connection'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-bogacs-0.5.0/lib/active_record/bogacs/pool_support.rb:12:in `new_connection'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-bogacs-0.5.0/lib/active_record/bogacs/false_pool.rb:215:in `checkout_new_connection'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-bogacs-0.5.0/lib/active_record/bogacs/false_pool.rb:142:in `checkout'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-bogacs-0.5.0/lib/active_record/bogacs/false_pool.rb:41:in `connection'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/activerecord-bogacs-0.5.0/lib/active_record/bogacs/false_pool.rb:64:in `with_connection'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/killbill-8.3.2/lib/killbill/helpers/active_merchant/active_record/models/helpers.rb:38:in `with_connection'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/killbill-8.3.2/lib/killbill/helpers/active_merchant/active_record/models/helpers.rb:42:in `with_connection_and_transaction'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/killbill-8.3.2/lib/killbill/helpers/active_merchant/active_record/models/response.rb:54:in `create_response_and_transaction'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/killbill-8.3.2/lib/killbill/helpers/active_merchant/payment_plugin.rb:575:in `save_response_and_transaction'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/killbill-8.3.2/lib/killbill/helpers/active_merchant/payment_plugin.rb:161:in `add_payment_method'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/lib/cybersource/api.rb:218:in `add_payment_method'

/var/tmp/bundles/plugins/ruby/killbill-cybersource/5.2.2/ROOT/gems/gems/killbill-8.3.2/lib/killbill/gen/plugin-api/payment_plugin_api.rb:443:in `addPaymentMethod'

Killbill$$Plugin$$Api$$PaymentPluginApi_1555657243.gen:13:in `addPaymentMethod'

2017-06-21T15:04:28,357+0000 lvl='WARN', log='LoggingResponse', th='http-bio-9443-exec-8', xff='', rId='e36350d7-9bf8-4e16-b717-6fdaae50fd0d', aRId='1', tRId='1', Bad request

org.killbill.billing.payment.api.PaymentApiException: Failed to add payment method for account ca719787-dac0-4569-9333-5d6579bee936 : org.postgresql.util.PSQLException: ERROR: syntax error at or near "@@"

  Position: 6

        at org.killbill.billing.payment.core.PaymentMethodProcessor$1.doOperation(PaymentMethodProcessor.java:141)

        at org.killbill.billing.payment.core.PaymentMethodProcessor$1.doOperation(PaymentMethodProcessor.java:114)

        at org.killbill.billing.payment.core.ProcessorBase$WithAccountLock.processAccountWithLock(ProcessorBase.java:179)

        at org.killbill.billing.payment.core.ProcessorBase$CallableWithAccountLock.call(ProcessorBase.java:162)

        at org.killbill.billing.payment.core.ProcessorBase$CallableWithAccountLock.call(ProcessorBase.java:143)

        at org.killbill.billing.payment.dispatcher.CallableWithRequestData.call(CallableWithRequestData.java:69)

        at org.killbill.commons.concurrent.WrappedCallable.call(WrappedCallable.java:42)

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at org.killbill.commons.concurrent.WrappedRunnable.run(WrappedRunnable.java:40)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

        at java.lang.Thread.run(Thread.java:745)

--

Pierre

[Pierre-Alexandre Meyer]

[Adding mailing-list]

You simply need to add the database section in the same file:

curl -v \

     -X POST \

     -u admin:password \

     -H 'X-Killbill-ApiKey: bob' \

     -H 'X-Killbill-ApiSecret: lazar' \

     -H 'X-Killbill-CreatedBy: admin' \

     -H 'Content-Type: text/plain' \

     -d ':cybersource:

  - :account_id: default

    :login: XXX

    :password: YYY

:database:

  :adapter: postgresql

  :database: 'killbill'' \

     http://127.0.0.1:8080/1.0/kb/tenants/uploadPluginConfig/killbill-cybersource

On Fri, Jun 23, 2017 at 10:10 AM, Victor Chulu <vch...@gmail.com> wrote:

Hello Pierre,

Does this mean I have to configure postgres separately for the plugin?

And can it be done with curl?

--

Pierre

[Victor Chulu]

Hello Pierre,

I added the database section, instead I get the following error from curl:

{"className":"org.killbill.billing.payment.api.PaymentApiException","code":7005,"message":"Failed to add payment method for account ca719787-dac0-4569-9333-5d6579bee936 : cannot load Java class org.postgresql.Driver","causeClassName":null,"causeMessage":null,"stackTrace":[]}

And this stack trace from the console:

org.killbill.billing.payment.api.PaymentApiException: Failed to add payment method for account ca719787-dac0-4569-9333-5d6579bee936 : cannot load Java class org.postgresql.Driver

        at org.killbill.billing.payment.core.PaymentMethodProcessor$1.doOperation(PaymentMethodProcessor.java:141)

        at org.killbill.billing.payment.core.PaymentMethodProcessor$1.doOperation(PaymentMethodProcessor.java:114)

        at org.killbill.billing.payment.core.ProcessorBase$WithAccountLock.processAccountWithLock(ProcessorBase.java:179)

        at org.killbill.billing.payment.core.ProcessorBase$CallableWithAccountLock.call(ProcessorBase.java:162)

        at org.killbill.billing.payment.core.ProcessorBase$CallableWithAccountLock.call(ProcessorBase.java:143)

        at org.killbill.billing.payment.dispatcher.CallableWithRequestData.call(CallableWithRequestData.java:69)

        at org.killbill.commons.concurrent.WrappedCallable.call(WrappedCallable.java:42)

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at org.killbill.commons.concurrent.WrappedRunnable.run(WrappedRunnable.java:40)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

        at java.lang.Thread.run(Thread.java:745)

Killbill is able to use postgres successfully, but the cybersource plugin fails. Do I have to include the postgres jar somewhere?

--Victor

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[Pierre-Alexandre Meyer]

Hi Victor,

You need to export the PostgreSQL driver to the plugin. To do so, add the following property to your killbill.properties file (where you defined your jdbc url):

  org.killbill.osgi.system.bundle.export.packages.extra=org.postgresql

I've updated the README to reflect this:

  https://github.com/killbill/killbill-cybersource-plugin/blob/master/README.md#configuration

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[Victor Chulu]

Hi Pierre,

Thanks for the great help so far.

The suggested method got rid of the class not found error.

Now the issue is as below:

{"className":"org.killbill.billing.payment.api.PaymentApiException","code":7005,"message":"Failed to add payment method for account ca719787-dac0-4569-9333-5d6579bee936 : org.postgresql.util.PSQLException: FATAL: database \"killbill'\" does not exist","causeClassName":null,"causeMessage":null,"stackTrace":[]}

The database "killbill" does however, exist.

Stack trace:

org.killbill.billing.payment.api.PaymentApiException: Failed to add payment method for account ca719787-dac0-4569-9333-5d6579bee936 : org.postgresql.util.PSQLException: FATAL: database "killbill'" does not exist

        at org.killbill.billing.payment.core.PaymentMethodProcessor$1.doOperation(PaymentMethodProcessor.java:141)

        at org.killbill.billing.payment.core.PaymentMethodProcessor$1.doOperation(PaymentMethodProcessor.java:114)

        at org.killbill.billing.payment.core.ProcessorBase$WithAccountLock.processAccountWithLock(ProcessorBase.java:179)

        at org.killbill.billing.payment.core.ProcessorBase$CallableWithAccountLock.call(ProcessorBase.java:162)

        at org.killbill.billing.payment.core.ProcessorBase$CallableWithAccountLock.call(ProcessorBase.java:143)

        at org.killbill.billing.payment.dispatcher.CallableWithRequestData.call(CallableWithRequestData.java:69)

        at org.killbill.commons.concurrent.WrappedCallable.call(WrappedCallable.java:42)

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at org.killbill.commons.concurrent.WrappedRunnable.run(WrappedRunnable.java:40)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

        at java.lang.Thread.run(Thread.java:745)

Victor

To view this discussion on the web visit https://groups.google.com/d/msgid/killbilling-users/CAKXgekr5A39azO3swcUiSu1CXhh2ogo49A_mW5FeSFBrr7swcA%40mail.gmail.com.

[Pierre-Alexandre Meyer]

This one is harder to debug as it is specific to your PostgreSQL setup.

Are you sure you created both a killbill schema and a killbill database?

--

Pierre

[Victor Chulu]

I have a killbill database with only a public schema. 

[Victor Chulu]

Do I have to create a killbill schema under the killbill database?

[Pierre-Alexandre Meyer]

Hi Victor,

You don't have to. I was able to use the public schema, create a database killbill, import the DDL and add a CyberSource payment method by following the instructions from the README (and updating the jdbc url to use postgresql instead of mysql).

Are you sure you are connecting to the right instance? The Kill Bill startup logs would show you the jdbc urls being used.

What do select current_schema(); and \c show when connecting to your database?

--

Pierre

[Victor Chulu]

Hi Pierre,

I was able to add a payment method successfully.

The issue was in my cybersource.yml, I was using a :url parameter (jdbc) instead of a :database.

Thank you so much for all the help rendered.

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[Victor Chulu]

Hi Pierre,

I seem to be facing a new issue with payment method addition on the cybersource plugin via the killbill-java-client.

Each time I send a request I get the following response:

[qtp1944604588-33] WARN org.killbill.billing.client.KillBillHttpClient - Error 400 from Kill Bill: Failed to add payment method for account c71000a9-d9f3-4eee-b4b2-20e4bfeb434b : Request is missing one or more required fields

org.killbill.billing.client.KillBillClientException: Failed to add payment method for account c71000a9-d9f3-4eee-b4b2-20e4bfeb434b : Request is missing one or more required fields

at org.killbill.billing.client.KillBillHttpClient.throwExceptionOnResponseError(KillBillHttpClient.java:638)

at org.killbill.billing.client.KillBillHttpClient.doPrepareRequest(KillBillHttpClient.java:500)

at org.killbill.billing.client.KillBillHttpClient.doPost(KillBillHttpClient.java:247)

at org.killbill.billing.client.KillBillHttpClient.doPost(KillBillHttpClient.java:242)

at org.killbill.billing.client.KillBillClient.createPaymentMethod(KillBillClient.java:2567)

at com.ardenpay.config.WebConfig.lambda$setupRoutes$6(WebConfig.java:999)

at spark.RouteImpl$1.handle(RouteImpl.java:72)

at spark.http.matching.Routes.execute(Routes.java:61)

at spark.http.matching.MatcherFilter.doFilter(MatcherFilter.java:130)

at spark.embeddedserver.jetty.JettyHandler.doHandle(JettyHandler.java:50)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1568)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)

at org.eclipse.jetty.server.Server.handle(Server.java:564)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:317)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:251)

at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279)

at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:110)

at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124)

at org.eclipse.jetty.util.thread.Invocable.invokePreferred(Invocable.java:128)

at org.eclipse.jetty.util.thread.Invocable$InvocableExecutor.invoke(Invocable.java:222)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:294)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:199)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:672)

at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:590)

at java.lang.Thread.run(Thread.java:748)

When I use curl, the following works:

curl -v -X POST -u ****:**** -H 'X-Killbill-ApiKey: *******' -H 'X-Killbill-ApiSecret: *********' -H 'X-Killbill-CreatedBy: ****' -H 'Content-Type: application/json' -d '{  "pluginName": "killbill-cybersource",  "pluginInfo": {    "properties": [      {   "key": "ccFirstName",   "value": "James"      },      {   "key": "ccLastName",   "value": "Bond"      },      {   "key": "address1",   "value": "Longacres"      },      {   "key": "city",   "value": "Lusaka"      },      {   "key": "zip",   "value": "10101"      },      {   "key": "state",   "value": "ZM"      },      {   "key": "country",   "value": "Zambia"      },      {   "key": "ccExpirationMonth",   "value": 1      },      {   "key": "ccExpirationYear",   "value": 2018      },      {   "key": "ccNumber",   "value": "4111111111111111"      }    ]  }     }' "http://127.0.0.1:9443/1.0/kb/accounts/c71000a9-d9f3-4eee-b4b2-20e4bfeb434b/paymentMethods?isDefault=true&pluginProperty=skip_gw=true"

There is no stack trace on the Killbill console.

The error message from the java client suggests that there are one or more required fields missing. But I compared all the fields in the curl request versus the fields in the java client and I have the same fields.

Is there a bug in the Java client? 

I noticed it doesn't work even when using KAUI, with KAUI returning a similar error message.

KR//Victor

[Victor Chulu]

The actual error in the Cybersource business center is:

Reason Code: 150 

Reply Message: Payment processor error This field is invalid or missing. Please contact customer support.: merchant_id 

KR//Victor

[Pierre-Alexandre Meyer]

Hi Victor,

The XML should be printed in the logs -- is the merchantID element sent? It should the same as your login.

--

Pierre

[Pierre-Alexandre Meyer]

[Adding mailing-list]

It actually depends on how Kill Bill was installed, but typically there is a killbill.out file (in the Tomcat logs directory) containing both Kill Bill and plugins logs.

On Thu, Jul 20, 2017 at 12:06 AM, Victor Chulu <vch...@gmail.com> wrote:

Hi Pierre,

Where are the logs located?

I don't see anything related to the call in catalina.2017-07-19.log, it ends at the point the server starts.

(INFO: Server startup in 90447 ms)

--

Pierre

[Victor Chulu]

Hi Pierre,

I used the method outlined at this loaction: http://docs.killbill.io/latest/getting_started.html#_kpm (KPM prebuilt binaries)

I'm running it on ubuntu 16.04

To view this discussion on the web visit https://groups.google.com/d/msgid/killbilling-users/CAKXgekoYG2mYa14F77eUVoy3cLkj1VrMm7H5Y30zc4yh4TJf2Q%40mail.gmail.com.

[Pierre-Alexandre Meyer]

Hi Victor,

All logs should be available in the ./logs directory, under the Tomcat installation folder. I would grep all files for "merchantID" to find the right one.

Hope that helps,

To view this discussion on the web visit https://groups.google.com/d/msgid/killbilling-users/CAGLCo-iyjbUaoUj%3D2sx-mVkvyM3%3DAsd1M16gHgjX4p0JcrVPMw%40mail.gmail.com.

For more options, visit https://groups.google.com/d/optout.

--

Pierre

[mamoun...@boundlessdrop.com]

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I'm running into the same error in my Ruby implementation, did you manage to solve it?