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Gavin,
I certainly empathize with what you are saying about that and agree on a need for a better way to help.
I am not sure a good option is available.
Adding support like reference runs the risk of a conflict with how that list is curated, as you mentioned. It also semi takes the open-source ethos away, in my opinion. That still does not mean we are a help desk.
I also think we need a code of conduct that lays out some cadence on what gitter is and is not.
I think this is a good topic for the advocacy meeting taking place on February 13th, and I will add it to the agenda.
In the meantime, I would like you to know how much I appreciate you and the other volunteers who provide help day in and day out.
On Jan 22, 2020, at 8:32 PM, 'Gavin Mogan' via Jenkins Developers <jenkin...@googlegroups.com> wrote:
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On Jan 22, 2020, at 9:06 PM, Richard Bywater <ric...@bywater.nz> wrote:
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