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Happy to help with the Jamtrip side of things. Admittedly, I have been testing it primarily with direct peer-to-peer setups.
The issues you're describing sound like Jamtrip might be missing some audio auto-patching settings. If you're familiar with qjackctl, you can still run it while Jamtrip is running, and see which patches are missing, and manually connect them. By default Jamtrip routes input 1 and 2 to the send_1 of a jacktrip server, and receive_1 to both channels of the local output, but there could be something missed. I'd be curious to know what.
Also, are you using Jamtrip to connect to hosted VS servers or are you using Jamtrip to host the servers locally?
Feel free to file tickets on the jamtrip github project with any logging output you can provide. I do have a ticket pending around windows not connecting to VS servers: https://github.com/vicwomg/jamtrip/issues/9
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In October we were where you are now. Don't give up.
https://www.dropbox.com/s/u7yibmhg2771puz/River%20of%20Jordan%20Thursday%20Recording%202%20-%20Reverb.mp3?dl=0 is a recording we made last week with $15 PC microphones and home-built VS boxes.
There are many gotchas, and many adjustments. from my list, the ones that might apply:2) If you are testing two devices on the same home router, you must change the Port on the 2nd device. (otherwise one device will steal the audio from the other)
5) If you place your device not at your border router, but behind a Sonicwall TZ-190 firewall router, it WILL connect, but you will get no sound.
6) If Using DAC+ ADC Pro with PC type mics, you must close jumpers J1 and J3 to provide bias voltage. And..... amixer set 'ADC Mic Bias',0 'Mic Bias on'
Fiddle around between CD quality (jacktrip) and lower (jamulus) and see what happens. Be PATIENT and wait 15 seconds to see the effect.
Some PI power packs are crap, and produce AC ripple in addition to the +5V DC. Seems like more the Pi 3; The stock Pi 4 supply doesn't seem to have same problems. Measure AC voltage from the shield on the RCA jack to house ground.
The Web UI changes to volume take a LONG time to be recognized, eg, maybe 10-15 seconds.
You also do not mention any separate testing of each user's internet connection for ping time, jitter, and bandwidth. And if someone was watching football in the same house at the same time. Unfortunately, internet connection is the LAST thing people check, and the hardest thing to fix.Keep real careful notes on each VS box, test results from each location, and try the same box using different internet at different locations. Play "odd man out" to see how the problems travel.Unless someone lives on Google Fiber and has truly fantastic low internet latency, I'd give up on the PC approaches. If you lose 15 seconds in the PC, and have 30ms network latency, you are sunk. FYI, we are 600 miles from the Virginia server and typical latency is 35+ms. It's bearable.
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The issues you're describing sound like Jamtrip might be missing some audio auto-patching settings. If you're familiar with qjackctl, you can still run it while Jamtrip is running, and see which patches are missing, and manually connect them. By default Jamtrip routes input 1 and 2 to the send_1 of a jacktrip server, and receive_1 to both channels of the local output, but there could be something missed. I'd be curious to know what.
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> If you are testing two devices on the same home router, you must change the Port on the 2nd device.Do you know how to do that with the command-line jacktrip client? I thought it might be the -o (port offset) or --bindport options, but if I try either of them, jacktrip quickly crashes.
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Hi Jason,
Static in your audio is often caused by your Internet connection,
in particular having gaps when packets don't reach the server fast
enough (jitter) or at all (loss). This can usually be resolved by
changing the quality setting of their VSD device from "High" to
"Medium." Note that this requires use of JackTrip+Jamulus servers.
Not to let the cat out of the bag, but Chris is working on some
JackTrip updates that will likely solve it for "High" as well (in
the future / next release).
Inability to change samples on the device page may be caused by the device having an older firmware that doesn't support this feature. What is the version number displayed in the lower left corner (it should be "2020102003")? Normally, the devices will update themselves when they first start up, but there is a known issue with specific releases having trouble with it. This page has a few steps that usually helps: Device Not Updating Firmware – JackTrip (zendesk.com)
The HiFiBerry cards require unbalanced input. The most common problem to look out for with balanced vs unbalanced is people can't hear one another in certain conditions (balanced mono can result in the signal being canceled out during mixing). Note that this will not cause static but rather no audio at all. Typically, this is caused by the cable connecting your microphone to the 3.5" input device on the HiFiBerry card, or in particular how it has the tip & ring wired. If you are using the recommended cables, it should not be a problem. See more info at Sometimes unable to hear a musician – JackTrip (zendesk.com)
Latency statistics require having ICMP open on your router. If you see NaN etc it's because your firewall is blocking this protocol.
Take care,
-Mike
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Static in your audio is often caused by your Internet connection, in particular having gaps when packets don't reach the server fast enough (jitter) or at all (loss). This can usually be resolved by changing the quality setting of their VSD device from "High" to "Medium." Note that this requires use of JackTrip+Jamulus servers. Not to let the cat out of the bag, but Chris is working on some JackTrip updates that will likely solve it for "High" as well (in the future / next release).
Inability to change samples on the device page may be caused by the device having an older firmware that doesn't support this feature. What is the version number displayed in the lower left corner (it should be "2020102003")? Normally, the devices will update themselves when they first start up, but there is a known issue with specific releases having trouble with it. This page has a few steps that usually helps: Device Not Updating Firmware – JackTrip (zendesk.com)
The HiFiBerry cards require unbalanced input. The most common problem to look out for with balanced vs unbalanced is people can't hear one another in certain conditions (balanced mono can result in the signal being canceled out during mixing). Note that this will not cause static but rather no audio at all. Typically, this is caused by the cable connecting your microphone to the 3.5" input device on the HiFiBerry card, or in particular how it has the tip & ring wired. If you are using the recommended cables, it should not be a problem. See more info at Sometimes unable to hear a musician – JackTrip (zendesk.com)
Latency statistics require having ICMP open on your router. If you see NaN etc it's because your firewall is blocking this protocol.
Take care,
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Here's a Win 10 installer Chris Chafe made last June for v 1.2:If you could let us know whether you still see the problem after switching to this version, it would help us troubleshoot.
>cd C:\Users\Bill\AppData\Local\Programs\jamtrip\resources\resources\bin
>ren win32 win32-1.2.1
>mklink /d win32 C:\apps\jacktrip1.2IsHeresymbolic link created for win32 <<===>> C:\apps\jacktrip1.2IsHere>
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